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blocked buyer using a different user id to purchase my item

It seems as though ebay selling is getting more problematic daily,,,I do remember the days when it was rare to have a problem with a sale,,,I got a question from a buyer that was very odd but answered it to the best of my ability though it was a subjective question that only she could answer,,,I logged off my laptop for about 1/2 hr and logged back on to see she had emailed me again with a request for a sharp decrease in price,,Since I was logged off she emailed me 5 more times asking why I wasnt answering her,,,Ok,,,Politely declined to all 5 emails and decided to block her against future problems,,,Next day she tried to purchase item full price and emailed me due to "why blocked"?,,,Next few minutes she purchases it with a male user id with a mans picture to a different address...How did she do that?? Called ebay they  said it was the same buyer but didnt have an answer to how she did this,,,Anybody know?

Message 1 of 6
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Re: blocked buyer using a different user id to purchase my item

User has more than one ID

Message 2 of 6
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Re: blocked buyer using a different user id to purchase my item

Users can have up to 8 eBay IDs.

Little surprising that eBay would have told you it was the same person.

Also a little surprising that they didn't "have an answer to how she did this".  

Message 3 of 6
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Re: blocked buyer using a different user id to purchase my item

Hi, are you absolutely certain the buyer is her? A different address, different gender, different user ID points to the possibility of a different buyer. Could be coincidental.

Message 4 of 6
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Re: blocked buyer using a different user id to purchase my item

 

Probably a friend or relative bought it for her.  In the future I suggest putting listings on hold (end for a month) if an edgy buyer has too many obnoxious questions.  In the mean time hopefully they will buy from a less strategic seller.  You have to protect yourself, eBay will not do it for you.

 

Message 5 of 6
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Re: blocked buyer using a different user id to purchase my item

So imagine if you have a brick & mortar store. A woman comes in acting strangely and makes you uncomfortable. She wants a particular item for less than it is listed at. As a private business you have the right to ask her to leave and refuse to do business with her. That is your right as a private owner. So woman goes outside where you cannot see her and a few minutes later a man walks in and tries to purchase the exact item. Are you going to look him in the eye and say, you need to leave and I refuse to do business with you? 

 

 

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