Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Are longer listings a negative?

If something is on buy it now, 30 day listing or GTC, is that sending a message to buyers that it will always be there? I have dozens of things on my watch list and for the most part, they just sit there, I can wait until payday three weeks from now ...

Resolved! Delivered????

Ive searched for hours for a similar situation with no luck, so any help would be appreciated. Sold a pair of sneakers for $255, shipped it priority with signature confirmation on dec 18. The buyer filed a claim Item Not Recieved on jan 14. She’s jus...

Apprehensive about international buyer...

Hi all, I received a best offer from a buyer in the Russian Federation who is using a reshipper in Wilmington, DE (I had set the shipping options to US only). I know that if I ship to this address using Delivery Confirmation with Signature I'm covere...

Are buyers just grumpy lately?

This is a bit frustrating. Been selling on ebay since 2011 and up until last month, we have had literally 2 total negative feedbacks and no neutrals, and that is over the span of over 5000 feedbacks received. We pride ourselves on customer service, h...

Seller self-defense

Here are some things on this group as well as the Facebook eBay seller groups: 1. Clothing - especially high end clothing, is extremely subject to unwarranted returns and claims.2. If you sell anything with a serial number or other identifiable marki...

Is there something wrong today? No sales all day so far

Hello - Did this happen to you? No sales today. That is unusual for us. We at least sell one item but today nothing. Not sure e-bay back to pushing off sellers -- we did get feedback and maybe even e-mail but no sale. Not sure if that is how the sale...

Give me a reason to re-start selling on ebay

I've been an eBay seller for over 10 years, I sell luxury accessories, and have 100 free listings a month. I've got thousands in merch I want to sell, but the fees are so high I haven't listed anything in over a year. Is eBay doing anything to entice...

Almost shot myself in the foot

I have one day handling and generally adhere to that for Friday sales even though they don't have to ship until Monday. But if something requires me to scrounge for a box or takes extra effort to pack I may wait until Monday. Sold my first item in a ...

Yellow lines in my product photos!!!

I'm at my witts end!! I am wanting to up the quality of my listing photos and purchased 3 LimoStudio 3000 watt lightboxes. This has given me PLENTY of light for my items but every time a take a picture yellow lines appear in the photo!!! Also the pic...

Why doesn't sales tax autofill?

It seems that it would make sense for it to autofill based on what state you're selling out of. I've never understood why it's just blank for you to type in whatever?

Negative feedback left by customers after case is closed in your favor

I have contacted ebay several times about feedback left for me from a buyer. He had opened a case stating an item didn't work. I accepted the return and he never sent it back. The case was closed in my favor. He left negative feedback for me. I conta...

Handling time

If I have 1 day handling time, and someone buys something thursday night, am I ok to mail it on saturday?

Dodged a bullet - learned a lesson

I was picking up a few books at my local thrift today and several of them were photographic books. So I opened each one and leafed through them to make sure they were undamaged. When I got home I looked through a book on the local football team, whic...

Buyer issue with shipping charge

I just noticed my item sold and I received the following message from the buyer: This is what appeared when I was ordering the item:$81.00Buy It Now+$31.95 shippingHow is it that the cost of shipping jumped to $50+ ? $51 is the exact amount to ship t...

Resolved! Is USPS tracking down everywhere?

Just tried tracking two different packages at the USPS website. I keep getting the message that the service is "temporarilly unavailable". Are any of you having this issue?