eBay

Proper way for handling a buyer's delayed shipping request

I just had a buyer purchase an item and they immediately sent through Messages that they will be out of the country and to please ship the item 2 weeks later. I know with the vacation season upon us, this is not an unusual request. With the new eBay ...

Sellers should be able to block buyers who are being blocked by other sellers

We can block buyers who have certain amounts of violations within a given timeframe. Without going into the reasoning or if you even should/shouldn't, ebay should have that functionality/choice for sellers to block buyers who have been blocked by a c...

Here's a Returned Item for the books...

So on January 8, I sold a German States coin, buyer paid $63.99. Showed delivered on January 22, and buyer claims German Customs sent it back about a week later, he said he didn't know why, and filed a return request (which he lost because nothing wa...

Listed "Local Pickup" item and not to use Paypal but buyer did anyway

Sold this https://www.ebay.com/itm/153089169240?ul_noapp=true and as suggested here, put terms in the listing stating, "Paypal is among my accepted payment options except for local pickup." This morning he paid with Paypal. Yesterday we messaged a fe...

Can’t enter “size” in detail section..it disappears and then I can’t list anything!!

I'm so frustrated!

I have a customer who purchased a $300 item buy it now back on May 9th, 2018. It was delivered on May 11th, 2018. I got a notice from PayPal on July 5th that he is disputing it as an "Unauthorized transaction" and so they subtracted the amount from m...

Summer Seller Update (Returns)

Summer Seller Update regarding return policy is not beneficial or friendly for your sellers. If a seller must pay for return shipping then there is no incentive to even offer returns. The very small amount of savings we receive as a top rated seller ...

click on sellers other items doesn't show sellers other items anymore?

I have 27 items listed. Pull up an auction and click sellers other items it only shows the items that match your original search now? WTH?

SELLING

THIS IS FOR ALL EBAY SELLERS I HAVE BEEN SELLING ON EBAY FOR 20 YEARS AND RIGHT NOW VERY UNHAPPY WITH EBAY AND THEIR FEES AND HOW UNFAIR THEY TREAT THEIR SELLERS. I DECIDED TO TRY MY LOCAL YARD SALE SITES WHICH IS MANY AND I AM DOING FABULOUS!!!! I A...

Buyer says he didn’t receive item. Tracking shows it was delivered. what do I do?

Hi everyone, I have a buyer who didn't received his item. I checked the tracking number and it was dilivered last week. little info about my item, I sell custom motocycle seats and I have a clear note saying seat are made to order, turn around time 1...

Item Quantity Goes To Zero After a Single Purchase

I have 3 items that are listed with a quantity where when a person buys one out of the quantity, the item then goes to a zero quantity. Example: Quantity of 10, a person buys one of 10 and the listing goes to zero. Every time. I called, they didn't n...

Where the heck are all the listings?????

I've had two for parts Apple TV 4th gen up for 3 days and they're not being shown. The ones below aren't mine. But if you want to lose weight, ebay has got you covered. These glitches\changes\screw ups are unprecedented even for ebay. Surely this lev...

PayPal Unauthorized Charge

Hello. I’ve been selling on eBay on and off since 2001. Never had a big issue and today I get an email from Paypal saying an unauthorized charge has been opened on an EBay item. I provide all information (tracking with delivery date and time and ever...

Getting paid as a seller - how to set it up?

My regular credit card processor won't link to paypal because its a competitor. Can I use my own processor somehow and link the paypal to a regular paypal account i.e. not a paypal manager/gateway account (or just not use paypal at all)? What happens...