Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Have items in my cart but will not let me checkout

I have items in my cart going to take advantage of the 15% but at checkout I click payment type such as paypal nothing happens, just says in red on right to submit a payment type. What do I do? Tried on a couple of different accounts and computers.

What is the sellers liability?

I recently sold my 4 month old MoFi UltraDeck Turntable for $1,440 + shipping. It was packed back in the original factory box and packing and than that box was packed inside the original outter packing box. My buyer received it and it was damaged. Th...

WHY is a Local Pickup item showing that I need to ship?

I have NEVER seen such a thorny mess as trying to do the right thing and setting up a Local Pickup thru eBay to accomodate a buyer. The listing was setup correctly but now ... am I going to get a defect for not shipping during my handling time? This ...

How can a USA seller sell internationally and have free shipping too?

How can a USA seller sell internationally and have free shipping too? Can EBAY come up with a solution? By pushing the idea of free shipping on sellers then allowing China 10 cent shippers to run rampant EBAY has pretty much made the idea of a USA se...

Resolved! Offers & Shopping Carts

If a seller sends an offer through the "send offer" feature in eBay Messages and the buyer accepts, can the buyer pay for that item through the shopping cart along with other items (to take advantage of the 15% off coupon today)? I think the answer i...

Resolved! Can I edit or change or delete an ad after an item is sold?

I just sold a vehicle and my personal info happens to also be in the ad description like my phone number. I'd love to at least eliminate that. Is there any revision options open now? Or do the descriptions just expire after a few months?

Resolved! I will preface this as admitting this seems like a stupid question. Those easily annoyed ALERT

When creating a listing, I go to calculate the shipping. After I input all of the parameters (weight, dimensions, destination) the window pops up to choose method of mailing. I see, on the left hand side, a list is created, if you choose more than on...

buyer won the auction but regret it and ask me to cancel the transaction

he hasnt paid yet, should i just accept the cancellation ( ebay is more on buyer side) or i can ask him to pay?TIA.

Selling U.S. Only and Negative feedback

It seems the option where you specifiy, U.S. Only for selling items is a complete farce by ebay.. I had an auction, specified U.S. Only.. Someone bid from Russia, and won the bid. I told him, in an email that this was U.S. Only, I am not paying custo...

Unable to change duration

I just want this listing to expire if it does not sell, yet I can't change the duration from "until sold" as it is grayed out. Any way of getting past this outside of setting a reminder myself to cancel when it is about to renew?

Paypal $125 Survey invite?

I got an email telling me if I did a one hour phone "research interview" with paypal, they would send me a cool $125. Sounded way too good to be true, but I called paypal and they said it's legit. I go to fill it out, but it says only certain people ...

Buy it now fees

I have a store in which I get 250 fixed and 250 auction listings and I am no where near my limit. Why do sometimes they charge a buy it now when added to my auctions and sometimes they do not. They use to charge a buy it now all the time when I added...

What does Ebay do about buyers who have received the item and also been refunded by the seller,The d

What does Ebay do about buyers who have received the item and also been refunded by the seller,The dishonest ones who hide behind EBay protection. ebay doesnt give a hoot about this, too much hassle for them, as long as they have their fees all is go...

Ebay Sales vs Paypal 1099

I use my paypal exclusively for ebay sales and I just receied my first 1099 from Paypal this year. Why is it that I am seeing a difference between what paypal is reporting vs. my ebay sales? The Paypal 1099 lists everything out by month so I compare ...

Shipping Overdue - false warning

I've been receiving warnings on my Awatiging Shipping list of orders. When the order comes in late after midnight, it will already be flagged as being late to ship, at the moment that it comes in. This must be due to a Same Business Day shipping poli...