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Sold two Gift Cards. One went great....but the 2nd....

Well the first card was to victoria secret. I've done this before and as long as buyer responds after paying and I send card info, or they leave feedback, Ebay releases funds same day manually. The 2nd gift guard was for Abercrombie for about 3x more...

Ebay Auto Returns hurt my sales

For this particular electronic item I had put return within 30 days but buyer pays postage. The first notice I received was from Ebay saying buyer had requested return because electronic item was not functioning correctly or was refurbished. The retu...

Resolved! Seller Ships Real Rolex, Buyer says it is Counterfeit

Hello Everyone, I want to thank everyone in advance for any help or suggestions you might have as this situation is MAJOR and has me literally SICK! I recently started selling some high valued items in the past month. Mainly high end computer compone...

fake 1.jpg fake 2.jpg fake 3.jpg 1.jpg

Resolved! Splitting an order & sending separate invoices question ...

Due to the size of a multiple order from Auctions I need to send two separate packages and wanted to know if I can split the invoicing as well. The invoice form has check boxes, if I uncheck one and send an invoice for the remaining two will the Sold...

Do Store Owners get Listing Promotions, With the Forced GTC I may have no other option

This GTC is BAD! I had already been thinking about a store. If I get a store, do Ebay still send store owners Free listing Promotions??? If they are not, getting a store will not help either. Store cost monthly fees, then the GTC can still come aroun...

User avatar by Thrill-Seeker
  • 459 Views
  • 5 replies
  • 0 helpful

Item Description formatting issue?

Hello, when I type my text into the Item Description is looks perfect but when I Preview the listing, all of the formatting is gone and everything is scrunched together. I've tried entering it as Standard and HTML. I'm using Chrome. Any ideas?

Resolved! Unpaid item assistant

I have an 'unpaid item case' that was opened by the UPI assistant. Will the assistant close the case - or how do I close the case so I will not be charged the fees. I have relisted the item but I don't want to pay double fees when it sells. Help - Pl...

Research Other Sellers

I'm doing market research for my online resales business plan. I've been able to identify other sellers that sell the same product I am thinking of selling by name. But, I'm having a very hard time searching eBay by their seller or store names to fin...

Questionable Buyer

A sold an item on item that was a little over $100 with shipping. The buyer first asked if I would ship for free to an address two states over. He subsequently placed the order (paying shipping) asking I ship ASAP and send in an unmarked box. The shi...

Sold phone card, now buyer wants me to add the minutes

Sold a straight talk phone card that was purchased new, then phone gave out and card couldn't be used on the smartphone. Card is in original condition and hasn't been used. Listing clearly says card will be sent USPS first class mail with a tracking ...

Selling on eBay has been good therapy over the past few years

The first full year as a seller was the most frustrating professional experience I’ve ever had in decades. I started selling as part of my recovery from a series of traumas. The buyers, nearly all, amazing. Yet, working with eBay, navigating ebay’s ....

User avatar by Thrill-Seeker
  • 694 Views
  • 7 replies
  • 6 helpful

How to relist fixed priced listings as auction format?

To take advantage of a promo. Have about 60 listings I can relist but don't want to manually convert each one. I see on the Manage unsold listings page a button to Relist as fixed price, but no button to go the other way and relist as auction format.

User avatar by Guide
  • 555 Views
  • 8 replies
  • 0 helpful

Item to be returned to sender by USPS

Have an item being returned by USPS for "Delivery Attempted - No Access to Delivery Location" and then "Held at Post Office, At Customer Request" and then finally "Forward Expired" and now being returned. I am happy to refund less shipping but on Eba...

Resolved! Seller offering different shipping options?

I just bought a DVD from a large seller, and when i went to check out I saw the following shipping choices--see pic below. I thought it was a bit odd that "expedited" would arrive only one day earlier than the free economy shipping. ( I of course too...

Some Important Info on Sales Tax and Ebay Shipping Supplies!

As most of us know Ebay is being mandated by law to collect sales tax in certain states. That list will continue to grow as time goes on. For some sellers, in certain states, we are not required to pay sales tax on shipping supplies. I live in one of...

User avatar by Visionary
  • 827 Views
  • 8 replies
  • 2 helpful
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