Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Buyer Scam? Buyer Reports Missing Item almost 3 months later!

Good Day, I'm hoping someone may have some feedback on the following situation. I sell vintage travel postcards and sold one for about $8.00 to Australia. This item was sold almost 3 months ago (minus one day). Today I received a stern email from thi...

If you accept BUYER PAID RETURNS . . .

For those who accept buyer paid returns, do you feel like you receive more return requests than before you opted into this? I've heard mixed reviews about accepting returns - some people say it doesn't force more returns and some say it does. Looking...

Unpaid Item eligible filed ?

Hi! We sold an item Sept 26 and filed a UPI on Sept. 30. How do we proceed next?After 4 days, does Ebay automatically cancel the order and refund fees?Thank you

Received Gift of MacBook 💻 Air. What wireless printer do you recommend & Why?

Have no idea...Thank You in advance.Hey! You can only turn 75 once!

IT'S NOT YOU ITS US SERVER IS DOWN MESSAGE

'Did anyone else get this message last night ? E bay says their server is down and they're working on fixing the problem . I tried to purchase an item this morning but the payment won't go through ,, not even Pay Pal is working . Other things are tot...

Devin is gone. Now what?

Devin is gone. Now what? Do we get back 30 day listing duration option? Will sales improve? What now?...no Devin : )

Sold Items from last night 10/2 NOT SHOWING on Account

Check your SELLER ACCOUNTS to make sure they are correct. I have only sold 3 items this month so far for a total of $117.00 and the book I sold last night my only sale yesterday is NOT showing in MY SELLER ACCOUNT hence no charges for final value fee...

Ebay Global Sales Issues and Headaches

Sold a item thru GSP and it arrived in the buyers country and cleared customs there. In hands of the local postal system and the buyer hasn't gotten their package a week after it was due. Buyer opens case for item not received. Ebay then places a hol...

make an offer button availability

I posted 2 similar items for sale - received a bid on 1 (below the reserve) and an offer on the 2nd. I accepted the offer on the 2nd. this buyer wants to make an acceptable offer on the 1st as well but the 'make an offer' button is not there. Is it b...

International Buyer Wants Refund For Undelivered Item

Never had a real issue before. Buyer requests refund for package that arrived in Italy but continually showed not deliverable and now says return to sender (probably bad address but I don't know). I doubt it really returns. Buyer is requesting refund...

Invoice with taxes for eBay services

Hi, I am a new seller here, we have got the invoice from eBay with taxes. We added the VAT number last month, but the new invoice will be sent with taxes again. How can we fix that? Waiting for the recommendations.

Seller Protections & Policy Updates

Yay is out

Resolved! Sales and traffic decreased by over 70% compared to last 5 years same time frame. Why?

Sales and traffic decreased by over 70% compared to last 5 years same time frame. Why? This decrease started in November 2018 when eBay changed to cataloged search. Is this the reason? We have sold over $120,000 on ebay. Current sales and traffic is ...

Watermarks on pictures

Is there anything new since 2016 in which we can watermark our pictures on ebay?

Item Condition (Health & Beauty): New with Box vs New without Box

Previously, the available item conditions in the H&B category were Brand New ~and~ New-Other Brand New has been replaced by "New with box" and New-Other has been replaced by "New without box". As best I can tell and remember, the definition of the ne...