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Forum Posts

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

User avatar by Community Team Community Team
  • 921 Views
  • 0 replies
  • 22 helpful

might be nice to have Immediate Payment for auctions

I haven't used Immediate Payment so far. I haven't had much trouble with people not paying for Fixed Price items. The problems are with auction wins. Just this past Sunday I sold 3 items at auction and they have not been paid for. I don't think I can...

User avatar by Guide
  • 151 Views
  • 11 replies
  • 0 helpful

Authenticated Cards

I have a PSA Authenticated card I would like to sell. If my card has been PSA Authenticated and when I sell it, does it have to re-authenticated by PSA for the purchaser?

Roommate bid on my item as a joke. Now eBay suspended me for 10 days & took away bidding on auctions

My computer got hacked and I had some problems with shipping items with tracking when I used their eBay envelopes. Seems that the Post Office does not recognize their tracking as i got no confermation of delivery. Also my roommate bid on an item I wa...

Why eBay Jewelry Sellers are getting a bad name

Jewelry is a prominent category on eBay, and the introduction of new programs like the Authenticated Guaranteed Program has provided an additional boost to the jewelry market. However, despite these advancements, the category still faces significant ...

No Views on items, to many fees,

It seems to take forever to get any views on my items unless I choose to give 12% of my sale with a $4.21 charge on shipping an item for less than a lb. Unless something changes, I'm out. I was trying to build a business as a great Ebay partnership. ...

Anyone agree that a buyer with a guest account should have 100% buyer protections forfeited?

With guest accounts, I can block any buyer's account, then they can just go and make a guest account. If a buyer is banend from ebay, they can just go and use a guest account (I know there are otherways they do this do, but the subject is guest accou...

How to contact the CEO of ebay - i have a long list

been on ebay for 26yrs but have the worst customer service people that make it up, the supervisor level is even worse and their fees are getting out of hand. THEIR MOTO SHOULD BE "WE LOVE OUR BUYERS AND HATE OUR SELLERS" 7500 items sold and the last ...

Listing template - photos missing

I created a listing template for an item not that long ago.I just tried to create a listing from the template and most of the photos are no longer showing.If I click on some of the "non-existant" photos and zoom in, the zoomed photo may appear.The th...

User avatar by Pathfinder
  • 66 Views
  • 6 replies
  • 0 helpful

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

I need customer service

As an eBay customer since year 2000, I seldom contact eBay with problems. NOW I need to talk to eBay customer service regarding my account. I cannot get someone on the last phone number I have for their CS. Please someone give me a phone number that ...

Ebay Fees

Am I to understand that we have to pay Ebay fees on the taxes and shipping of our item in addition to final value? Why would we have to pay Ebay fees on those?

User avatar by Adventurer
  • 228 Views
  • 16 replies
  • 0 helpful

Authentication service is a joke

Sold an item that required authentication. It failed the review because it didn’t match the description or pictures. Total scam. Same card sent, no photoshop, just a total waste of time and money. If I continue to use eBay, I’ll do my best to avoid s...

User avatar by Enthusiast
  • 69 Views
  • 1 replies
  • 0 helpful
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