Selling

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Delivery issue

I was selling a digital item, buyer received everything he bought so I went to the eBay app and selected “mark as shipped” but it still didn’t say delivered and my payouts have been on hold since. Any way to get it to say delivered?

Can't find my shipping label online to ship what I sold

I got a note that I sold one of my dolls but when I went to Staples to print the label, it was gone. I can not talk to anyone about getting the label reprinted so now my buyer has been having to wait for me to ship it and I don't get paid until my cu...

Question on promoting my items

I just got back onto selling on eBay after about 4 years. Anyway, as basically a newbie since I've been off eBay for so long, how do I promote my items to ensure everything is ONLY charged a fee if it sells, not a pay per click if they don't buy or p...

Multiple Image URLs In EXCEL Spreadsheet Draft Listings?

Quick question for anyone who might know. I am not extremely proficient with MS Excel. So I am using the "create drafts" template and have my images stored on a dedicated server. How do I denote several images in the Excel file, I've tried using "|" ...

Payment Put Hold , Buyer Received Item, Tracking Stuck at "Shipped"

Hi all, I have a buyer who bought an ite. I printed and slapped on the shipping label, packed the item, and dropped it off at my local usps post office. For the next two weeks, my item was stuck on "PRE-SHIPMENT INFO SENT USPS AWAITS ITEM." I contact...

"You cannot list items on eBay.com and eBay.ca or select the United States or Canada"

Hello!A year ago, on May 8, I received a notification that I would be restricted to the US and Canada sales corridor due to a high INR rate .It was also informed that this restriction will be removed automatically once the rating improves.I asked sup...

I sent an offer to watchers it seems like last Christmas 🎄 How long does this take? forever?

How many days does this take? or is it (months, years, decades)? Now way too long and I won’t send offers ever again…….

Ebay Charged Me For Shipping Label I Did Not Purchase

I sold 2 items, I then ship and paid for shipping myself. I NEVER purchased a shipping label from ebay but now they charged me for both and there is no option to void them. How do I get a refund for them. This is the first time in a bit that I sold i...

Need Help Identifying Something

Can someone help me identify this item. It's a Leitz Wetzlar LATIMET but I don't know what it does or even what it is. I couldn't find anything online about this item. Any help would be greatly appreciated. Thank you.

Resolved! How do I get eBay to remove this negative feedback?

Well I received this negative feedback from a buyer because buyer didn’t read the item title, description or item information ! How do I get eBay to remove this negative feedback! I heard from eBay blocked bidders forum this feedback can be removed?...

Resolved! Feedback

I have auto-feedback set, when buyer pays and leaves feedback they receive positive feedback automatically. My buyers are getting feedback from me automatically, but I'm not getting feedback from them. Does anyone know why this is happening? I'm a ne...

[For Non-US and Asian Sellers] SpeedPak Dashboard Glitch Is Wrongly Reducing Selling Limits

Hi, I'm a seller in Asia, I have a glitch with the SpeedPak Dashboard. eBay said I violated their policy even though I don't ship from China, my packages never reached China soils along their journey, and non of my buyers chose SpeedPak shipping. Whe...

Payment dispute filed by buyer, item shows delivered to different USPS validated zip code

I sold an item to a buyer who had the zip code entered as 33166 in his order details. USPS delivery shows item delivered to 33195. In my research, his address is a freight forwarder / reshipper. Buyer claims they never got package and said 'I work th...

After filing official complaints, eBay froze my account instead of solving the issue

Following my previously described dispute process (see my earlier post for full background https://community.ebay.com/t5/Selling/Seller-Protection-Failed-Serious-Inconsistencies-Is-This-Allowed/m-p/35128156#M2575653), I recently escalated the issue t...