Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Listings removed for VeRO Infringement Policy

I just received a message from Ebay that three of my listings have been removed per the Vero Infringement Policy. The three items were genuine Xerox toner cartridges. I have other Xerox items listed that I'm only assuming has been reviewed and is saf...

As a seller, trying to accept return, but return address is incorrect

Hey there, I am hoping someone can help with a return that I am trying to approve as a seller. The return address is incorrect (it is the address that I had at the time of signing up), however all addresses (return/personal/billing/shipping) are list...

Buyer incorrectly claims he received wrong item

For a used laptop transaction, buyer is incorrectly claiming he received bunch of medical textbooks instead of laptop and demanding refund. Ive seen similar cases in this forum and followed some guidelines on how to handle it. First he raised a case ...

No sales for a week

I have a decent amount of items hovering around the 400 mark and never had a huge issue with sales being inconsistant until recently. It’s as if a switch was flipped and I have zero sales. Has anyone else experienced this before and do we know why?

Resolved! How to avoid double taxing an item for sale?

Hi all, I buy stuff retail and pay the sales tax in California. I sell it on ebay and ebay adds sales tax again to the item. This seems wrong. From what I can remember on sales tax rules you are only allow to charge sales tax once. Is there a listing...

Pasting Images Into Description Area

Hello, anyone else having difficulties with pasting images into the description area during listing creation? For around a year or so I've been doing partial screen captures and successfully pasting them into the description area of my listings in PN...

Do you ship fast?

I had an incident the other day. A buyer bought one of my items. Usually I ship out Fast- like the same day.The next day the buyer wanted to cancel. I wasn't mad about it at all- but i was glad it was a Saturday and our post office was closed. Or els...

Unable to add items to inventory and/ or upload new auctions

For the past two weeks I've been unable to add new items to my inventory or upload auction items. When I try to upload auction items I get two messages that read that I must add weight and add shipping service to my description. These categories alre...

Using AI For Description

Wow! I JUST USED EBAY’S NEW AI program to do a description for me and it was right on target. Just excellent!!!

my

wish to sell my book in this platform. How Can I?

eBay listings

I resell a lot of Home Depot products. So I have to list 50-100 products daily and I have to manually save pictures from the Home Depot site for each product to list on eBay then add the UPC and model numbers. Then I have to do my own description and...

Resolved! Has anyone else had a slowdown in people purchasing items? Is it because of tax time?

Just curious. It been like 2 weeks since I’ve had anyone purchase anything

My store is not appearing my products in some countries. Please help!

Hi everyone!A few days ago my store displays the following message: " We are sold out, but here are some other stores you may be interested in"I've been informed that in some countries like US , Canada etc my products are appearing normally , but cou...

Additional Charges

Hello, I am writing because I noticed I have additional charges on my account for things that had already shipped. I am being charged twice on 3 shipping labels for standard envelope shipping. I did some research and this seems to be a common problem...

Scammed on My First Major Sale: A Buyer's Deception and Lack of Support

Last week, I made a significant sale on eBay, listing an item for $450, making it my most expensive item sold to date. Unfortunately, the transaction quickly soured when the buyer returned the item, stating dissatisfaction. Although I received a noti...