Selling

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TRS and partial returns?

I had a few high-volume sellers talk me into trying to attain Top Rated Plus for final value fee discounts, ability to deduct up to 50% on returns, etc. So far it's been a nightmare. People treat me like Walmart and I've had 6 returns in just a week,...

Adding pictures of Desta watch movements for different listings , one removed by ebay , other activ

Looking for valued commentsAre both same original Desta movements

How to Work Out the Minimum Buyer Offer to Avoid Auto-Decline?

I set my auto-decline amount to £250, but I’ve noticed some offers still get declined because of fees. Is there a way or a tool to calculate the exact amount a buyer needs to offer so it won’t be auto-declined? Buyers often message me saying their of...

Resolved! Is there really no way to share a link to my store?

I can't believe there is no handy copy/pastable link that I can share with people online to visit my store. The url at the top of the screen FROM MY VIEW on the front page of my store does not work as a link. So is there one anywhere? I am on my lapt...

Customer Service Altering Transcripts to Cover Up Lousy Service

A disturbing situation I would like to hear comments about:I am having trouble with eBay customer service correcting errors on my account (they claim I have 3 defects that were not resolved, but I have documentation that shows they were). But this po...

Resolved! shipping discounts

i would like to offer buyers the same shipping discounts i get----i think i would get more orders that way---how do i set it up ????

Cancelation fee, this is not fair!!!!!!!

Hello comunutiy,I wanna share my bad experience with you!I put my message to ebay, second times same story! Hello eBay Representatives,Due to customs and postal regulations in the United States, I was unable to ship my last order.After explaining the...

Newly designed sales bar graph in Seller Hub

So how are you all enjoying the rounded off tops of the bars in the graph rather than the traditional rectangular corners? Pretty sweet, eh? Money well spent on eBay’s development team.

Policy Violation Issued in Error

I am still trying to figure out the logic here……I listed a “professional” leather jacket and mentioned in the title and description that it was made of goatskin. About fifteen minutes later I received an email that my item has been removed for a “Ani...

Auto payment

I sold an item and it said that the buyer wants to continue shopping and there would be an automatic payment on 9/4 - 7 days later. I packed the item yesterday ready to go today. There was no payment this morning (9/5) and it now says waiting for pay...

why are my listings automatically selling for a month instead of a week?

I do not see a place to click on to start my listings for just a week. It auto goes to monthly.

Seller Hub "Update" A Failure

After the latest "update" to the Seller Hub page it requires multiple manipulations to end listings that are about to be automatically renewed. Previously the first 50 were removed and any additional listings, up to 50, were shown, could be ended wit...

ebay International Standard Delivery to Kuwait - Bait & Switch or Redundant Self-Financing?

Bought a EISD label for $26 on Aug. 12. Shipped an Ericafon (Cobra telephone) to Kuwait). Was charged another $42 for the same label on Sep. 2. What's going on here?

The customer received the item but the shipping show that its still in delivery - my payouts on hold

Hi, One of my customers has already received his order, but the tracking still shows it as 'in transit.' Because of this, my payout is on hold. What steps I should take to resolve this? Thanks

Ebay going backwards on their feedback policy.

Just found out that sellers with 30 day free returns, meaning the seller also pays shipping, no longer protected from negative or neutral feedback. The old policy had that feedback removed after satisfying any open case against the seller. That's gon...