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Forum Posts

Why did my item get removed when others are able to still sell the same thing?

I received a violation notification and my item was removed but yet others are still selling the exact same thing. It was a tactical pen with window breaker tip. I’m still learning the ways but curious as to who decides what and why it’s not across t...

User avatar by Rising Star
  • 5077 Views
  • 16 replies
  • 0 helpful

Buyer claims they didn’t make the purchase

I have been on eBay for 23 years as a buyer and a seller. Someone purchased a $750 brooch from me. They claimed the didn’t make the purchase.i sent them the brooch I have proof it was delivered to a Annex Post office. The buyer is from china and purc...

Reproductions

Just had a listing taken down because it violates the reproduction eBay policy.But when I checked there are more than 2.5 million reproduction items on eBay.I guess the new eBay AI only flags new listings because there are thousands of violations on ...

Doll Return

I received the Twin Dolls yesterday even I. Did check twice and no dolls. There were delivered after our dinner. Dolls are in good shape. My problem is why did she have a month to ship back. She ask me how to do a return and I told her to contact e-b...

User avatar by Adventurer
  • 1003 Views
  • 11 replies
  • 0 helpful

Russian site 'gobuygobuy.ru' This site has hacked all of eBay

One of our customers has asked us why our product which is very unique was showing up being sold on a Russian site - gobuygobuy.ru'. This site has multiple items from multiple sellers on eBay listed at half the price. The following is what I sent to ...

Paul Young gold records help/info

I have the ability to buy these two gold records, but I can't really find any information or similar solds. Also not sure how someone could get a hold of his actual gold records. Are these just collectibles? Is there a market for these? Is thisartist...

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Seller has no protection

I just got charge $276 for a fee on a package that got lost. I tried to cancel the whole sale and select the refund customer only to find out, that a message popped up stating that I cannot refund this customer due to the package being in transit. Th...

User avatar by Adventurer
  • 1922 Views
  • 13 replies
  • 1 helpful

Resolved! Scheduled Listings

Can someone tell me if Ebay charges a fee for scheduled listings? I've been told they do and I've been told it's free to do that???

Resolved! Delayed payment from buyers? REALLY?

I read what I could on this, but I still can't see how giving someone 7 days to pay when all my auctions end on the same day is any benefit to me. Sure, I'll gladly combine purchases bought in an auction to help on shipping, but not if I'm going to h...

User avatar by Guide
  • 2759 Views
  • 19 replies
  • 3 helpful

INR cases and Negative feedback

Silly situation... A buyer can leave negative feedback for INR. A seller can have that negative feedback removed if tracking is uploaded AND it shows delivery. A buyer can open an INR case even though tracking shows the item was delivered. If a buyer...

Buyer claims different item received

Sent me a note, with pic, but even the pic is different than item I sent (which was inspected and photographed) but we know calling them out ticks them off and we further know that ebay will side with them regardless (it's not their money). Do I wait...

User avatar by Trailblazer
  • 1431 Views
  • 10 replies
  • 0 helpful
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