Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Customer wants me to lower the customs value on an item

A customer in France has inquired about a board game I have listed. He would like me to lower the customs value so he won't pay as much duty.Questions: 1. Isn't this fraudulently misrepresenting the value? 2. Is there an option to list the value with...

Resolved! Old feedback page

This appears to be another one of eBay's recent "improvements". When you used to fill out one feedback, there was an option to leave more feedback and it would lead you to a page where you could leave multiple feedbacks. But that isn't there anymore ...

Hurricane and sales

On September 28, 2022 Hurricane Ian hit Florida and directly impacted our area. Six sales we had made were unable to be sent within the 24hr window we are bound to as a top seller due to our evacuation and the USPS local office being closed. Two days...

puzzler trying to return large lot of items

I reported to a buyer that the "sets" I ordered were not actually COMPLETE sets. They said go ahead and return them but I balked at paying for the return. I contacted ebay who sided with me and they contacted the seller.A little while ago I got a ret...

Active in ebay

how long should i stay active in ebay if i wanted to become a seller and what should i do everyday

Resolved! Can I report a scammer buyer to local police in NY

This is a follow up message from previous incident. Non payment and item was delivered.Buyer is still possessing my item with out payment. I think he is using it. I gave him 3 option for retuning item with out paying cash. Through my courier account....

Thurs 6:15 am Uh-oh. We ran into a problem, but we're working on it. Please try later.

Hello EBAY TIME TO WAKE UP! Do we get a refund?I really wanted to take care of business now because I have to be away all day.Sorry customers. I love a professional platform that tells me to "try" using it. Like, it "might" work. But we ALWAYS PAY EV...

buyer question

I AM UNABLE TO CONTACT E BAY. I HAVE TWO PHONE NUMBERS, USED ONE YESTERDAY OKAY. TODAY EBAY RESPONDS TO PHONE CALLS THEY NO LONGER ACCEPT CALLS, MUST TRY ONLINE. UNABLE TO REACH BUYER ON LINE. WHAT IS GOING ON WITH EBAY?

Resolved! Why is Feedback Score lower than the feedback total for Sellers?

Does the above also apply for buyers? Does getting multiple feedback from the same seller in the same week, condense it into one or two feedback?

Went from 40 views to 0 views in 7 days

So I don't know how this is possible but I have a 10 day listing that has gotten 40 views. It even has 2 watchers and 2 bids but my view counter went from 40 to 0 out of nowhere. Is this a glitch? Will this affect me selling my item?

Buyer Requested to Hold Shipping 1 Week, Which I did... Now, How to....?

Here's my problem: A couple weeks ago I sold 3 items to a buyer. He requested that I hold them and ship them all on Oct 31 as he would be out of town until then. No problem, I've done that before. I packaged his order w/combined shipping, labeled it ...