@byrd69er wrote:Look at these stats, and do the percentages.
It's really sad that eBay allows sellers like this to exist on their site. While, at the same time, picking on small sellers who have had a couple return requests within a few hundred sales...over more than a year.
I see this kind of thing all the time and worse (much worse) in the book category, which I sell in with this account.
What eBay cares about with larger sellers like this is the 56698 positives per year. With larger sellers like this eBay looks at those 1681 negatives and neutrals as," just noise and the cost of doing business".
Most of the time the negs. and the neutrals for the larger sellers in the book category are for items that they do not actually have in stock, because a large portion of their business model is dependant on drop shipping from other smaller online book sellers, and often times they get caught with their pants down for not having the item (book) in stock and the other online book sellers; which they count on for fulfilling their orders, have already sold that particular book.
But small book sellers like myself who have no negs. and or neutrals, and actually care about the book trade, as well as the individual books that they sell, and the customers who buy those books, will almost always get get placed below larger sellers like this on the new product pages or within the default "Best Match" search results.
Here's another seller that really defies any rational reason as to why they are allowed to continue, it's been going on for months. The seller sells laptops and most of the negs are for 2 things;
Refuses to ship telling the buyer they didn't get enough money, or many other excuses.
Cancels order after buyer pays.
Their feedback rating is 61.4!
They are still listing over 2 hundred laptops and add new listings daily.
Scary what ebay allows. Complaints from buyers said ebay does nothing.
@newnewnewmann wrote:Here's another seller that really defies any rational reason as to why they are allowed to continue, it's been going on for months. The seller sells laptops and most of the negs are for 2 things;
Refuses to ship telling the buyer they didn't get enough money, or many other excuses.
Cancels order after buyer pays.
Their feedback rating is 61.4!
It's worse than that!
The formula is: Positives/(Positives + negatives)
So 29/(29 + 21) = 29/50 = .58 or 58%*
*Not accounting for duplicate feedback, since we can't determine a total for that.
That's a failing grade in anyone's book.
@newnewnewmann wrote:Here's another seller that really defies any rational reason as to why they are allowed to continue, it's been going on for months. The seller sells laptops and most of the negs are for 2 things;
Refuses to ship telling the buyer they didn't get enough money, or many other excuses.
Cancels order after buyer pays.
Their feedback rating is 61.4!
They are still listing over 2 hundred laptops and add new listings daily.
Scary what ebay allows. Complaints from buyers said ebay does nothing.
Complaints from buyers say ebay does nothing.......that's interesting...
Isn't the whole point of having the Feedback system as a way to protect buyers?....but there are clearly thousands and thousands of buyers who don't even check FB before they buy.......these customers aren't doing themselves any favors, yet they still expect ebay to fly in and save them when there's a problem........
Not saying any customer deserves poor quality products but if buyers want to avoid problems then buyers need to police themselves........and if buyers would just start paying more attention, all these sellers with poor FB would quickly be out of business.
It may boggle the mind what ebay allows, but consumers also allow it by continuing to buy items from sellers like this...........
