and eBay allows it to continue

[byrd69er]

Look at these stats, and do the percentages.

It's really sad that eBay allows sellers like this to exist on their site. While, at the same time, picking on small sellers who have had a couple return requests within a few hundred sales...over more than a year.

[newnewnewmann]

You are absolutely correct. It amazed me that despite the long string of negatives that buyers were/are continuing to buy. I guess they don't read feed back or don't care.

Nonetheless, reports are that ebay ignores the seller's atrocious tactics, and the seller is still active doing what they do.

My own speculation is that the seller is listing on ebay and cancels an ebay sale when they sell that particular item from their website instead, before or after the ebay buyer paid. Just a theory!

[*coins]

Probably a Chinese seller.

[thatsallfolks]

---

@byrd69er wrote:

While, at the same time, picking on small sellers who have had a couple return requests within a few hundred sales...over more than a year.

---

Return requests have absolutely no effect on eBay's evaluation of you as a seller. So no, they're not picking on anyone because of returns.

[castlemagicmemories]

---

@newnewnewmann wrote:

You are absolutely correct. It amazed me that despite the long string of negatives that buyers were/are continuing to buy. I guess they don't read feed back or don't care.

Nonetheless, reports are that ebay ignores the seller's atrocious tactics, and the seller is still active doing what they do.

My own speculation is that the seller is listing on ebay and cancels an ebay sale when they sell that particular item from their website instead, before or after the ebay buyer paid. Just a theory!

---

Have read many threads on the Buying Board, and frequently the mind set is, why should I have to vet the seller?  I have the MBG!  This despite the fact that if they open too many cases, they won't have the MBG anymore!  Others say that it is Ebay's job to vet the seller, and they shouldn't be allowed to sell here if they are a bad seller!  

Then you see, I couldn't be bothered to read comments; that is not my job!  This is spite of the fact that that is why the feedback comments are there!

These same buyers often realize that what they bought is not what they want 2 seconds after they buy, and they shoot off a cancellation, not knowing or caring that cancellations should be rarely used, if ever.  It's not a tool to get you out of your poor decision.  

THEN after buying, and an issue develops, THAT is when they do their due diligence and read.  Many a problem is listed that started with, So I bought this item, and THEN I noticed all the negatives this seller has and this issue is a problem.  But reading the feedback BEFORE buying might have caused them to avoid a problem by not buying.  They are doing their buyer's due diligence after the fact.

Many times, the issue is the buyer did not take a few seconds to thoroughly read and understand the listing, or check and zoom the pictures.  Again, So I bought and THEN I realized.  They bought it too quickly.  A few more seconds would have helped.

Oh well.  I am a buyer.

[d-k_treasures]

---

@thatsallfolks wrote:

---

@byrd69er wrote:

While, at the same time, picking on small sellers who have had a couple return requests within a few hundred sales...over more than a year.

---

Return requests have absolutely no effect on eBay's evaluation of you as a seller. So no, they're not picking on anyone because of returns.

---

Yet.

[thatsallfolks]

---

@d-k_treasures wrote:

---

@thatsallfolks wrote:

---

@byrd69er wrote:

While, at the same time, picking on small sellers who have had a couple return requests within a few hundred sales...over more than a year.

---

Return requests have absolutely no effect on eBay's evaluation of you as a seller. So no, they're not picking on anyone because of returns.

---

Yet. 

---

Unfortunately true.

[doortek]

Personally, I am thinking we both have way too much free time today... 🙂

First, you don't have to buy from them, but if someone wants to take the chance, there is eBay guarantee and then the 180 day PayPal guarantee.... neither of which are stupid, the high risk Seller's funds will be held in escrow for a period of time before released.

For the first example attached, I would have no problem buying from a foreign seller with 98% feedback and do it every day. Read the feedback and see what it was for; especially searching for the item you are thinking about purchasing. If a large purchase, I will then search the Internet for reviews. When a Seller is selling thousands of items from a drop shipper, they have not even seen what they are selling and very easy to accumulate a bunch of negatives from one or two bad items that sold cheap.

In fact and not to be confused with legitimate issues, many of the bottom feeders are typically the worst buyers... expecting a BMW when they bought a bicycle advertised as a bicycle and gripe about anything to get whatever free. It is a two way street with buyer and seller, whereas feedback is not everything. If you are new and sold a 100 items to four buyers that all gave positive feedback and then 1 item to a 5th buyer that leaves a negative, what is your feedback percentage? I believe that to be 80% and is that alarming? Not in my book.

As far as the computer seller, I would probably not buy from them, but also guaranteed, his/her funds are on hold until eBay/PayPal decide it is safe to distrbute... while absolutely standing behind their 30 day after delivery or last delivery date for eBay and the 180 days for PayPal buyer's guarantee. And then add the 3 to 10 day wait period for your refund, or longer if returning, PayPal has kept those funds for how many weeks?  🙂

[doortek]

Exactly.... Best Buy has a feedback of 97.3% and guaranteed, they are not going anywhere. Then again, that is probably a better rating than their actual stores in total have.

[southern*sweet*tea]

---

@newnewnewmann wrote:

Here's another seller that really defies any rational reason as to why they are allowed to continue, it's been going on for months. The seller sells laptops and most of the negs are for 2 things; 

Refuses to ship telling the buyer they didn't get enough money, or many other excuses.

Cancels order after buyer pays. 

Their feedback rating is 61.4!

They are still listing over 2 hundred laptops and add new listings daily.

Scary what ebay allows. Complaints from buyers said ebay does nothing.

 

---

I wonder if all those buyers are filing cases? I wouldn't think so. I imagine they just neg the seller, or try to "work it out" with the seller and don't use the MBG. Obviously they aren't checking feedback. Might as well do away with feedback all together.

[newnewnewmann]

There are probably a small  few that don't file, for any sale, because they don't know how to file a claim, so they take a loss.

[gibsonbk]

I am a book seller and notice this too. Since these dealers are often selling an item they do not own I have never understood why ebay allows them to sell books without a picture. If I try and sell a book without a picture I cannot list it. So that is one way the smaller seller is at a disadvantage.

[vintagecraze50]

Yes they make a lot of money, but also, think about how small sellers go through bad feedback problems from buyers that they probably did not deserve. Multiply 56,000 sale by the number of bad feedback percentages that buyers leave that may be unfair and this seller is right about where everyone else is on this ship. Bad feedback cannot be avoided sometimes, even if you do everything that is right.

[byrd69er]

I used the wrong term by saying picking.  I was thinking about the email that I and others received letting us know where return rate was, with a pretty graphic, and if I recall correctly, implying it could effect our placement in listings.

If I got that wrong, so what.

"If I'm wrong, it would be the first time"

[tunicaslot]

I do think returns definitely affect a seller's standing despite what has been said. We have no idea what goes into the algorithm. I know for a fact after I received 3 returns in a short period of time back in Sept - my sales plummeted until this past month.

I love Ebay - but there are things going on behind the scenes that we have no idea about and then receiving the letter about seller return rates and the possibility that it could affect our standing in rankings - does seem to point that what once didn't affect us - may  now affect us. We've seen it before with the DSRs.