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You lose all control over your Promoted Listings to Ebay in June, but retain full responsibility

https://pages.ebay.com/sell/pl/termsofservice.html

 

If you read the terms to the changes in Promoted Listings, all your rights as a seller are out the window IF you use Promoted Listings after the June changes.

Here are just some of the things in the above changes.

They can add or remove your specifically chosen key words.

They can change your item prices.  They can change your ad rates.  They are going to allow third parties (brands, larger competitor sellers) access to your confidential sales data without your permission.  In order that they either file a complaint and say we don't want this seller selling here, or to find a way to take more sales away from you.  You won't be able to access others sales data this way as a typical, smaller seller.

 

After the June changes, there is now nothing in your Promoted Listings they cannot change or modify.  There is nothing they cant simply remove now for any reasons.  They can make any changes to your listing and if their changes run afoul of any third party issues/complaints/violations, its still going to be your fault and the damage will be placed on your ebay account.  They don't have to notify you of any changes they make to anything in any of your Promoted Listings.  You as the seller are responsible for everything but they can control every aspect of your Promoted Listings.  If Ebay makes a charging error to you, if you do not catch the error within 6 days of the charging error taking place, they won't fix it and you are out that money.  If you do catch it within 6 days and write them to correct it, they have a full 60 days to make the proper payments to you.  They give themselves ten times the amount of time to correct their problem than than they give sellers to notice a problem.

 

Have your attorney friends look over the ebay page above and get their honest opinion. Don't just take my assessment of their page statement above.

 

The rational advice is to no longer use Promoted Listings.  Your listings won't be yours anymore to control, but all the responsibility and risk are all yours.  Plus you could wind up with huge bills, removed listings, and defects to your account for things ebay did to your Promoted Listings that you had no idea they did.

 

Everyone who does not want this to have this mpotentially happen to them needs to stop all their Promoted Listings before these June changes take effect.

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You lose all control over your Promoted Listings to Ebay in June, but retain full responsibility

Hi everyone! I received this from the Promoted Listings team to share with you all: 

 

We understand there has been a lot of discussion surrounding the recently announced updates to our Marketing Program Terms.  We appreciate the feedback and want to take this time to clarify.  Some sellers have expressed concerns about provisions relating to a Promoted Listings account optimization program we introduced last year. Specifically, those terms are intended to help us manage sellers’ Promoted Listings accounts, but only when a seller has asked us to do so. Currently, we only offer the service through our account managers, and no seller has been or will ever be opted in by default.

Velvet,
eBay

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Message 99 of 142
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You lose all control over your Promoted Listings to Ebay in June, but retain full responsibility


@rugerskick wrote:

They can change your item prices.


I can't find this in the link you provided. Can you give a short quote or point us to the paragraph that says they can change your listing price?

 

 

 

Message 2 of 142
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You lose all control over your Promoted Listings to Ebay in June, but retain full responsibility

"We may make available certain features or services through which we may help you optimize your participation in the Marketing Services, for example, by creating or modifying campaigns, setting or modifying ad rates and/or budgets, and adding or removing keywords or other targeting parameters. If you elect to use those features or services (by informing us in writing or opting in via the Marketing Services), you agree that we may manage your campaigns and take such actions on your behalf without your prior consent, as may be further described by us in writing or in the Marketing Services."

Message 3 of 142
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You lose all control over your Promoted Listings to Ebay in June, but retain full responsibility


@rugerskick wrote:

"We may make available certain features or services through which we may help you optimize your participation in the Marketing Services, for example, by creating or modifying campaigns, setting or modifying ad rates and/or budgets, and adding or removing keywords or other targeting parameters. If you elect to use those features or services (by informing us in writing or opting in via the Marketing Services), you agree that we may manage your campaigns and take such actions on your behalf without your prior consent, as may be further described by us in writing or in the Marketing Services."


Being completely unfamiliar with promoted listings, which part of that involves changing the item price? 

 

 

Message 4 of 142
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You lose all control over your Promoted Listings to Ebay in June, but retain full responsibility

@rugerskick   Please confirm that you think this applies to PL Advanced (Pay per click) and not PL Standard ...

Regards,
Mr. Lincoln - Community Mentor
Message 5 of 142
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You lose all control over your Promoted Listings to Ebay in June, but retain full responsibility

LOL, then don’t write in (in essence, give legal permission) and tell them you want those services. The problem is ????

Message 6 of 142
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You lose all control over your Promoted Listings to Ebay in June, but retain full responsibility

I don't think this change represents what everyone thinks it does.

 

From the updated terms:

 

The Marketing Services include self-service and fully managed marketing tools through which you can request to promote eBay listings or other content by agreeing to pay a fee to eBay, as described in these Marketing Program Terms and the Marketing Services.

 

To me, there will be (and currently are) multiple types of Promotions a Seller can use.  PLs (Standard) is likely what they are referring to under self-service - you choose the parameters.  Fully Managed would not be PLs.

 

Further from the Agreement:

 

When you use the Marketing Services, you authorize eBay (and its Partners, as applicable) to use automated tools to assemble and format advertisements (“Ads”) based on the Content (defined below). We may limit the number of Ads you can create at a given time, and also may limit the availability of any or all of the Marketing Services (for example, to listings from certain categories or containing certain attributes) in our sole discretion. In certain cases, third parties (e.g., brands) may also participate in eBay advertising programs which promote the same eBay listing as your Ad, and you remain responsible for the Marketing Fees (defined below) you incur notwithstanding such promotion and understand that those third parties may receive advertising performance information related to their promotion of your listings. By using the Marketing Services, you authorize eBay to place your Ads in any size, placement or location on any content or property (each, a “Property”) provided by eBay or a third party (“Partner”).

 

E-bay is telling you that they will take the content of your listings and partner with others who definitely will make money off of clicks from e-bay to draw traffic to you and that even if the buyer finds you thru one of those ads and NOT thru e-Bay, you still owe the fees you agreed to.

 

Further (Read this Closely):

 

We may make available certain features or services through which we may help you optimize your participation in the Marketing Services, for example, by creating or modifying campaigns, setting or modifying ad rates and/or budgets, and adding or removing keywords or other targeting parameters. If you elect to use those features or services (by informing us in writing or opting in via the Marketing Services), you agree that we may manage your campaigns and take such actions on your behalf without your prior consent, as may be further described by us in writing or in the Marketing Services.

 

There is nothing that says you have to "elect" to choose a feature or service that OPTS you into managed campaigns.  They are telling you that if you do, how it will work.  Have seen nothing that tells me that PLs is changing based on how it is set up for us as a Seller currently.  There is nothing that says they will change your price for your widget - 

 

The next part talks about content and is telling a seller you AGREE your items will be promoted thru ADS (which they are currently as well) that work with strategic partners to bring TRAFFIC to the site.  (Not new)

 

Further - Promoted Advanced (seems self-explanatory):

 

Cost per Click Pricing.

If you participate in the Marketing Services on a cost-per-click basis, you agree to pay an amount up to and including the ad rate reflected in your account settings for each click on your Ad.

 

Further (PLs - Standard) - same as now, except the TOTAL Amount of the sale will apply vs just the item cost

 

Cost per Sale Pricing.

If you participate in the Marketing Services on a cost-per-sale basis, you agree to pay an ad rate based on the total amount of the sale for each Attributed Sale (as defined below). The total amount of the sale is the same value we use to calculate final value fees (described in the applicable eBay policies), and includes the item price, any handling charges, shipping costs, taxes (including, without limitation, sales tax, value added tax, and goods and services tax), and any other applicable fees.

An “Attributed Sale” means an end user or device associated with an end user (an “End User”) has (A) clicked on your Ad and (B) purchased an item featured in the applicable listing within thirty calendar days of that click (the “Attribution Window”). In the case of multi-quantity listings, if multiple items are purchased from the same listing within the Attribution Window, each item purchased will count as a separate Attributed Sale and incur its own fee. eBay will be the final arbiter as to whether or not a sale of an item featured in a listing constitutes an Attributed Sale. You may end a campaign at any time, but you will still be responsible for Marketing Fees for Attributed Sales if the End User clicks on your Ad prior to you ending your campaign, even if the purchase occurs after the campaign ends.

 

Subscriptions.

Certain of the Marketing Services may be offered on a subscription basis with auto-renewing payments (“Subscription Services”). The billing period and pricing for each type of Subscription Service will be as specified via the Marketing Services at the time of registration.

 

Other Pricing Features.

Marketing Fees applicable to additional Marketing Services (e.g., time-based fixed price, cost-per-impression, etc.) will be specified via the Marketing Services. If you participate in multiple Marketing Services at the same time (e.g., Cost per Click Pricing and Cost per Sale Pricing), Marketing Fees will apply to your participation in each such Marketing Service, as may be further described in the Marketing Services.

 

 

Truly do not think the changes and wording everyone is up in arms with represents what they think it does.  I do think there will be new features you can opt into, subscribe to, etc - based on how this agreement is worded.  

 

Hoping there will be more detailed information soon from e-Bay as this change is now 31 days away.  


....... "The Ranger isn't gonna like it Yogi"......... Boo-Boo knew what he was talking about!


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Yes, I have no Bananas, only Flamethrowers.......
Message 7 of 142
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You lose all control over your Promoted Listings to Ebay in June, but retain full responsibility

Your post clearly shows you have not read Ebay's statement regarding the changes.  Cost per click PL is referenced within the article/changes page.

Message 8 of 142
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You lose all control over your Promoted Listings to Ebay in June, but retain full responsibility

I am highlighting these changes in laymans terms and giving a conclusion about them.  What's the problem?

Message 9 of 142
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You lose all control over your Promoted Listings to Ebay in June, but retain full responsibility


@katzrul15 wrote:

I don't think this change represents what everyone thinks it does.

 

Truly do not think the changes and wording everyone is up in arms with represents what they think it does.  I do think there will be new features you can opt into, subscribe to, etc - based on how this agreement is worded.  

 

Hoping there will be more detailed information soon from e-Bay as this change is now 31 days away.  


Yeah, seems like much ado about nothing to me. And really only affecting the pay per click model for ads. Possibly helping with their SEO or just helping it get out there more. Which could require more money depending on how competitive certain keywords might be.

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You lose all control over your Promoted Listings to Ebay in June, but retain full responsibility

Agreed

 

Since I can no longer access what was in place prior to April 29, 2022 for Marketing Terms/Conditions, etc - hard to know EXACTLY what changes occurred.

 

This is an excellent article on this as well:

https://www.valueaddedresource.net/ebay-marketing-terms-update/


....... "The Ranger isn't gonna like it Yogi"......... Boo-Boo knew what he was talking about!


Posting ID Only.......
Yes, I have no Bananas, only Flamethrowers.......
Message 11 of 142
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You lose all control over your Promoted Listings to Ebay in June, but retain full responsibility

Does ebay retain the rights to modify (reformat as the term they use) your listing or logo if you you CANCEL promoted listings?

For some......It seems wisdom has been chasing you, but you have always been faster.
Message 12 of 142
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You lose all control over your Promoted Listings to Ebay in June, but retain full responsibility

The sky is not falling:  you have to OPT IN to let eBay make automatic changes ... simply OPT OUT ... presumably by unchecking a box ...

If you elect to use those features or services (by informing us in writing or opting in via the Marketing Services)

Message 13 of 142
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You lose all control over your Promoted Listings to Ebay in June, but retain full responsibility

Well well, aren't y'all glad you payed for that..

Message 14 of 142
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You lose all control over your Promoted Listings to Ebay in June, but retain full responsibility


@seymourssi wrote:

The sky is not falling:  you have to OPT IN to let eBay make automatic changes ... simply OPT OUT ... presumably by unchecking a box ...

If you elect to use those features or services (by informing us in writing or opting in via the Marketing Services)


Lol. Yeah? Where's the checkbox?

 

By using any promotions, you are "checking the box"......

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