Buyer messages me with questions regarding discounting kit price. I refuse to discount due to its rarity. Buyer accepts and uses BIN. I ship model, buyer receives in 2 days. Buyer keeps 3 additional days, claims model is damaged wants to return for refund. Buyer than messages me with lowball offer to keep kit for $25 and I refund him $225 to which I said no. Buyer then offers to keep the kit for $50 and refund him $200 again I say no. 2 days later, buyer opens a case. Ebay freezes funds demands I provide return ship label in less time than buyer took to notify me he wanted return. I provide return label on 17th June, buyer takes 3 more days to actually ship. I receive message from eBay that case is pending until July 6th. Model arrives July 5th, eBay closes case and awards buyer refund July 6th. Buyer clearly opened bags that were sealed. Ebay claims that I can appeal and they will respond within 48 hours. Hmmm, I wonder what they'll have to say in 48 hours?
The buyers messaging plainly show that he was up to no good. The kit was not damaged, but rather used as a salvage yard. Ebays blatant disregard in allowing me to prove the model kit was not damaged and that sealed bags were opened tells me that after 20 years as an honest, expedient, and professional seller with a menial feedback of 100% and 1287 sales means ABSOLUTE **bleep** as compared to a buyer who joined ebay in 2018 with a 0 feedback rating.
The funny thing is that for a brief moment I thought "0 feedback, I once started with "0". Again, eBay allowed the buyer to purchase even though my listings are set not to allow buyers with less than a 5 feedback rating.
The robots whom I spoke with from whatever country were not in the least helpful and the supposed "supervisors" were nothing but liars.
