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Yet another glitch? International Shipping doesnt work in Bulk Shipping

I had 3 international shipments and 10 domestic. If I changed the weights the price would go to zero and I couldnt get to the customs form. Left the weights as is and it wasnt able to process it. Had to do each one idividually. Which means printing separate reciepts as well. Its already bad enough that printing international labels is a whole separarte process and that there is no support for internationl labels on a label printer.

 

This after dealing with the picture uploader glitch for days. On top of the usual everyday mess.

 

Message 1 of 11
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Yet another glitch? International Shipping doesnt work in Bulk Shipping

ever fixed?

Message 2 of 11
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Yet another glitch? International Shipping doesnt work in Bulk Shipping

Nope ...

 

I've had 2 international sales in the past 2 weeks. Neither could be printed with eBay bulk shipping 😞

 

The one to ZA errored out at "Purchase Postage" ... I had to print from the individual order.

 

The Priority Mail Express International to Poland gave me a big red notice that I had to go to the Post Office ... that PMEI was not  "supported by the eBay label process" ... since when??? It wouldn't even print through the order, I had to use PayPal shipping ...

 

The worst part about it is that, since I couldn't print though bulk shipping, neither of these were on the SCAN sheet and had to be scanned separately ...

 

Before now, I've never had an issue printing any USPS International using bulk ship ... including PMEI

 

@Anonymous

 

Could someone please look into why USPS international labels are not working in Bulk shipping?

 

There have been numerous reports about issues with bulk shipping for international labels. over the past few weeks.

 

https://community.ebay.com/t5/Shipping-Returns/International-bulk-shipping-not-working-and-info-on-stamps-com/m-p/27805089/jump-to/first-unread-message

 

https://community.ebay.com/t5/Shipping-Returns/New-er-International-Bulk-Shipping-Bug/m-p/27772260/jump-to/first-unread-message

 

Those are just two that I found with a quick search ... I have seen other comments about it in threads that aren't dedicated to it ...

penguins_dont_fly is a Volunteer Community Mentor
Buying and Selling since 2013

Message 3 of 11
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Yet another glitch? International Shipping doesnt work in Bulk Shipping

I'm sorry to keep bumping this ... but I didn't want to start a new topic.

 

tyler@ebay gave a response in chat yesterday stating that USPS restricts what services eBay is allowed to sell (copy paste below).

 

Today's error was a First Class International to Australia....eDELCON with a 1 page  Customs Label.

 

So, so far, in 2 weeks, it seem as that ANY USPS International service is unable to be printed in Bulk shipping

 

PMI to South Africa? Nope

PMEI to Poland? Nope

FCPI to Australia? Nope

 

This is really frustrating 😞

If it can't print in Bulk shipping, it isn't on the SCAN sheet.

If it isn't on the SCAN sheet, I have to beg any of the substitute carriers to scan it separately.

It also doesn't get put on the bulk receipt page. I save the receipt page as PDF and it gets attached to the expense entry in my Accounting software. Having to do 2 accounting entries and attach 2 different forms of receipt (for this venue alone) is not BIG work, but is still time consuming. As a sole proprietor with a staff of me, myself and I ... every minute counts.

 

In the 4.5 years that I have been selling full time (and using Bulk shipping almost every day) ... I have NEVER had an issue printing ANY USPS International labels to ANY Country, using ANY service that is available  when listing.

 

Some intern just gave us a big, long post about how to ship internationally on eBay that got pinned to the top of the board. If you want more sellers to ship internationally, please fix this?

 

 

@penguins_dont_fly wrote:

Good Afternoon all ...

 

 

I'm a little late to chat Smiley Happy

 

 

Trinton:

 

There have been issues with printing International USPS labels through bulk shipping lately.

 

I myself have encountered it twice in the past 2 weeks.

 

1) Priority Mail to South Africa - Bulk shipping Errored out "cannot print one label" after editing the customs form and verifying weight/dimensions.  I had to print from the order.

 

2) Priority Mail Express to Poland - Bulk shipping threw up a big red notice that PMEI was not supported through online labels, that I had to go to the Post Office for this service (since when?) I couldn't even print from the order ... I had to use PayPal shipping.

 

Since neither of the labels could be printed, they were not included on the SCAN sheet. I had to ask the carrier to scan them separately.

 

 

There have been other reports, besides mine, about this on the boards recently.

 

Could someone please look into this?

Hi @penguins_dont_fly - Thanks for bringing these up.

 

1. Thanks for letting us know about this, we'll get it reported.

2. USPS does restrict which services and which countries we are allowed to sell postage for on their behalf. I don't have a single list for you, as they can change fairly rapidly. If you do receive the message that a service is not supported via online labels through eBay it is most likely that USPS added the service/country to the list of those we cannot currently sell. 

 

penguins_dont_fly is a Volunteer Community Mentor
Buying and Selling since 2013

Message 4 of 11
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Yet another glitch? International Shipping doesnt work in Bulk Shipping


@penguins_dont_fly wrote:

Nope ...

 

I've had 2 international sales in the past 2 weeks. Neither could be printed with eBay bulk shipping 😞

 

The one to ZA errored out at "Purchase Postage" ... I had to print from the individual order.

 

The Priority Mail Express International to Poland gave me a big red notice that I had to go to the Post Office ... that PMEI was not  "supported by the eBay label process" ... since when??? It wouldn't even print through the order, I had to use PayPal shipping ...

 

The worst part about it is that, since I couldn't print though bulk shipping, neither of these were on the SCAN sheet and had to be scanned separately ...

 

Before now, I've never had an issue printing any USPS International using bulk ship ... including PMEI

 

@Anonymous

 

Could someone please look into why USPS international labels are not working in Bulk shipping?

 

There have been numerous reports about issues with bulk shipping for international labels. over the past few weeks.

 

https://community.ebay.com/t5/Shipping-Returns/International-bulk-shipping-not-working-and-info-on-stamps-com/m-p/27805089/jump-to/first-unread-message

 

https://community.ebay.com/t5/Shipping-Returns/New-er-International-Bulk-Shipping-Bug/m-p/27772260/jump-to/first-unread-message

 

Those are just two that I found with a quick search ... I have seen other comments about it in threads that aren't dedicated to it ...


Hi @penguins_dont_fly, thanks for reaching out to us. This is a known issue that our developers are current reviewing. Once they've determined the cause of the issue they'll get a fix implemented. In the meantime international labels will need to be printed separately while domestic labels can be done in bulk. 

Brian,
Community Team
Message 5 of 11
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Yet another glitch? International Shipping doesnt work in Bulk Shipping

How do you screw something up that worked fine.... and then take months to fix? 

Message 6 of 11
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Yet another glitch? International Shipping doesnt work in Bulk Shipping

Its been almost a month, and it still doesnt work.... Typical eBay lie, either out of ignorance or to sugar coat the situation. I know its ebay, and you shop everything out overseas to the lowest bidder, but even your developers who cant tie their own shoes should be able to fix this pretty easy. Where does the theft of  10 percent of shipping costs go?

 

I

Message 7 of 11
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Yet another glitch? International Shipping doesnt work in Bulk Shipping

International shipping has never worked in bulk...and what's the big deal about printing only TWO items separately? A scan sheet? I have shipped over 7,000 items and never used a scan sheet. I drop them all in the drop box at the p/o and I'm done with it. No need for a 'scan sheet'. 

Message 8 of 11
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Yet another glitch? International Shipping doesnt work in Bulk Shipping


@honestabe411 wrote:

International shipping has never worked in bulk...and what's the big deal about printing only TWO items separately? A scan sheet? I have shipped over 7,000 items and never used a scan sheet. I drop them all in the drop box at the p/o and I'm done with it. No need for a 'scan sheet'. 


Yes. It has.

Up until about 2-3 months ago.

 

Some post offices and carriers insist on  a SCAN sheet. And technically, they are required to scan a SCAN sheet, but not individual packages.

 

http://about.usps.com/postal-bulletin/2006/html/pb22192/pb6ktxt.html

 

eBay recommends using a SCAN sheet, too.

 

I'm glad dropping stuff in the box works for you ... but for some, it does not.

 

The "big deal" is that it is BROKEN. And has been for months without any update from TPTB 😞

penguins_dont_fly is a Volunteer Community Mentor
Buying and Selling since 2013

Message 9 of 11
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Yet another glitch? International Shipping doesnt work in Bulk Shipping

For me, the problem has been sporadic for the past couple months.

 

This week, I had no problem printing International labels in bulk.

 

Funny thing, as soon as eBay finally fixed the problem printing USPS Priority Mail Express labels in bulk, the International bulk label problem soon came up. 

 

At this point, I'm not sure if the problem is fixed or not.   Seems to be an on-again, off-again situation.

Message 10 of 11
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Yet another glitch? International Shipping doesnt work in Bulk Shipping


@Anonymous wrote:

For me, the problem has been sporadic for the past couple months.

 

This week, I had no problem printing International labels in bulk.

 

Funny thing, as soon as eBay finally fixed the problem printing USPS Priority Mail Express labels in bulk, the International bulk label problem soon came up. 

 

At this point, I'm not sure if the problem is fixed or not.   Seems to be an on-again, off-again situation.


It didn't work yesterday ... Priority to France refused to print 😞

penguins_dont_fly is a Volunteer Community Mentor
Buying and Selling since 2013

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