YELP HELP DEFECT Rate

[prelovedthrift256681]

Hey Guys,

I am a new seller. I created an auction listing, but I did not understand at the time that all my items would be auctioned for a dollar. I sold some items and cancelled. Now I have a defect rate, and sales have plummeted. Any ideas? Thank you; please refrain from negative and nasty comments and focus on providing help. 

[1786davycrockett]

@prelovedthrift256681 

As you may have realized, eBay encouraging new, inexperienced sellers to offer auction items with opening bids of only 99 cents is a major mistake -- if you only receive a single 99 cent bid, you are stuck as a seller with shipping that item -- and probably losing money.

For that reason, most experienced eBay sellers do not offer auction listings, but only "buy it now" listings, unless they have items which are ultra-rare.

The 7 auction items which you currently have on your site are NOT rare -- if they do not currently have bids, I would suggest canceling them as auction items, and changing them to "buy it now."  If buyers currently have made bids on any of those 7 items, do NOT cancel, and let the auctions finish, or you will receive more defects -- and, with your low feedback score, that would be extremely dangerous, if not suicidal.

Gradually, as your positive feedbacks increase, your feedback score will begin looking healthier -- but if you have any further questions about selling, check with these community boards first!

Good luck!

[titipeo]

When it comes to auctions, best to start at your lowest acceptance price, or just list them as BIN Buy It Now. Your items are not that rare, so don’t expect a high demand. 

[kensgiftshop]

All you can do is sell more items and drop the % or wait until the defects drop off.