Wrote DO NOT FORWARD on package & USPS still Forwarded it???

[modulok!]

Just had another package forwarded by the USPS.  This package was sent via Priority Mail and I used Ebay labels.  On this particular label just above the barcode, I wrote in big black sharpie marker "DO NOT FORWARD".  Today I look at the tracking and it says that this package has been forwarded.  Does writing DO NOT FORWARD not stop the USPS from forwarding?  Is there something I am not checking off when creating the label that would prevent forwarding (when printing the label I was looking for something like that and didn't see anything).  What do I need to do to stop my packages from being forwarded?  And before anybody chimes in with the usual "why do you care if your packages get forwarded" let me answer that with...because if an INR case is filed in Paypal you will loose if your item has been forwarded to another city/zipcode other than that on the Paypal transaction page.  I've been selling on Ebay since 1999 and never had a package forwarded and now 2 in the last 2 weeks (and these are not hurricane related addresses).

[nowthatsjustducky]

Try Return Service Requested instead?  I think that is actual USPS code for Do Not Forward.

[dhbookds]

Might ask the PO about it.

[a_c_green]

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@modulok! wrote:

And before anybody chimes in with the usual "why do you care if your packages get forwarded" let me answer that with...because if an INR case is filed in Paypal you will loose if your item has been forwarded to another city/zipcode other than that on the Paypal transaction page.

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No, you won't. A buyer cannot claim an INR refund on a package for which he arranged forwarding from the Ship-To: address, and you have the tracking info that shows it.

I can't speak to why they forwarded it despite your clear notation to not do that. You'd have to ask either your post office or the (original) destination office about that.

[emerald40]

I did a quick search and from what I can find  the only person who can unforward mail is the one who forwarded it in the first place.

[modulok!]

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@a_c_green wrote:

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@modulok! wrote:

And before anybody chimes in with the usual "why do you care if your packages get forwarded" let me answer that with...because if an INR case is filed in Paypal you will loose if your item has been forwarded to another city/zipcode other than that on the Paypal transaction page.

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No, you won't. A buyer cannot claim an INR refund on a package for which he arranged forwarding from the Ship-To: address, and you have the tracking info that shows it.

I can't speak to why they forwarded it despite your clear notation to not do that. You'd have to ask either your post office or the (original) destination office about that.

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I suggest you go search out and read my other thread concerning forwarding (Note to MODS: this is NOT a duplicate thread as the first thread is discussing the INR protections concerning forwarded mail and this thread is discussing why the USPS still forwards after package is marked DO NOT FORWARD.  The only thing in common between the 2 threads is the word FORWARD.  I don't need another slap for duplicate threads).  In my last thread, trinton stated that Ebay would have our backs but Paypal might be a different story.  Here is his second quote..."We would not be able to compensate a seller for any decisions made on PayPal. While our protections and processes are aligned the vast majority of the time, some situations will be handled differently."

[inthewoodspam]

Did you have someone file an INR case after a package was forwarded?  I've never heard of this being a problem before. 

[coolections]

modulok! wrote:

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I suggest you go search out and read my other thread concerning forwarding.  In my last thread, trinton stated that Ebay would have our backs but Paypal might be a different story.   "We would not be able to compensate a seller for any decisions made on PayPal. While our protections and processes are aligned the vast majority of the time, some situations will be handled differently."

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You did not not understand the answer you where given. Ebay has your back for an Ebay claim. Paypal will have your back for a Paypal claim. Ebay will not have your back for a Paypal claim. Either claim cannot be processed if you show delivery to the address on Paypal. Don't worry about an item being forwarded. In fact stopping a buyers purchase and having it be returned would result in you getting a defect and possibly booted from selling.

[modulok!]

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@coolections wrote:

@modulok! wrote:

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I suggest you go search out and read my other thread concerning forwarding.  In my last thread, trinton stated that Ebay would have our backs but Paypal might be a different story.   "We would not be able to compensate a seller for any decisions made on PayPal. While our protections and processes are aligned the vast majority of the time, some situations will be handled differently."

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You did not not understand the answer you where given. Ebay has your back for an Ebay claim. Paypal will have your back for a Paypal claim. Ebay will not have your back for a Paypal claim. Either claim cannot be processed if you show delivery to the address on Paypal. Don't worry about an item being forwarded. In fact stopping a buyers purchase and having it be returned would result in you getting a defect and possibly booted from selling.

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First, if I were to get a defect for this, I would not get booted for the 1 defect.  That statement is both ridiculous and nothing but fear mongering.

Second, when I called Paypal CS and asked them the direct question that if an item is forwarded would I loose an INR case filed against me on Paypal.  The CS reply was that I would be covered if the item was "forwarded after delivery to the address on the Paypal transaction page" (as in freight forwarders).  I then clarified my statement and asked if I would still be covered if the item was simply forwarded by the buyer to a different city/zipcode other than that on the Paypal transaction page with no delivery scan in between the forwarding resulting in a delivery scan to a different city/zipcode at the end.  Her only reply was that I would "only be covered if the tracking showed a delivery scan to the city/zipcode on the Paypal transaction page".   I said, "so that means I wouldn't be covered?" and she just repeated her above quote while not stating a definitive yes or no.  I said if an INR case is ruled in favor because of this then this would be mail fraud by the buyer.  She said that I would have to take that up with the USPS.

So tell me what the above exchange means to you?

[loveyourimagination49]

It means PayPal will cover you if you have proof of delivery to the PayPal address.

It means PayPal doesn't care what the buyer does with the package after that. Not their problem nor yours.

[*eponymous*]

@a_c_green wrote:

@modulok! wrote:

And before anybody chimes in with the usual "why do you care if your packages get forwarded" let me answer that with...because if an INR case is filed in Paypal you will loose if your item has been forwarded to another city/zipcode other than that on the Paypal transaction page.

No, you won't. A buyer cannot claim an INR refund on a package for which he arranged forwarding from the Ship-To: address, and you have the tracking info that shows it.

I can't speak to why they forwarded it despite your clear notation to not do that. You'd have to ask either your post office or the (original) destination office about that.

The word is "redirected", not "forwarded".  Forward indicates delivery was first made to the address on the label, while redirected means delivery to an entirely different address at the order of either the shipper or the receipient.

Neither eBay nor PayPal provide buyer protection for items that are forwarded after delivery because tracking proves that the seller met the requirement to deliver to the address on the payment.

Neither eBay nor PayPal provide seller protection for items that are redirected before delivery and delivered to a different address than the one on the payment because tracking cannot serve as proof that the seller delivered to the address on the payment....because tracking does NOT indicate which party -- the shipper or the receiver -- redirected delivery.

[castlemagicmemories]

Wonder what caused two of these to drop in your lap like this.

[critter_mama_2007]

The post office isn't what it used to be.  A couple of years ago I sent a bunch of letters to my bm customers.  All letters went first class all letters were marked with address correction requested.  Not a single one that was returned came back with a corrected address.

[nowthatsjustducky]

Just commenting on your sig...

For your next Snow Dog, mind if I recommend By Tor as his name?

[janet9988]

Does anyone know how Paypal would deal with an item not received claim if the seller uses the Global Shipping Program? I would assume the buyer still enters their correct address with their payment.

I also assume that a buyer would win an item not recieved claim  on PAYPAL because the item will show delivered to the Global shipping center...NOT the buyers address.