Won the case, as in don't have to refund, but what happens with buyer now?
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‎07-04-2017 10:56 AM
I am a long time seller and buyer here. I sold a new Ipad on here for $865. Now I know it's been said a thousand times don't sell anything you cannot afford to lose as Ebay is ripe for scammers. Well I got one. The Ipad was new in the box. I got the Ipad for free so at least I would not be out of the money if I got a scammer. When this person won I sent her an email through Ebay asking if someone would be there to sign. She responded and said yes. So I sent the package insured signature confirmation. Well it was delivered and signed for at her apartment building. Two months late she claims through her credit card company that it was unathourized through paypal. Paypal locks up my money for the Ipad. I call them and under seller protection I got my account unlocked because of seller protection. This was a week ago. Today I get a email from Paypal saying this person's credit card found in her favor but Paypal is covering it. So now I don't have to refund which is good but Paypal eats the cost. Does Paypal do anything after this? Do they go after the person who scammed me? I would hope that Paypal would not take this sitting down.
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Won the case, as in don't have to refund, but what happens with buyer now?
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‎07-05-2017 06:11 AM
@annabelles-attic wrote:I am a long time seller and buyer here. I sold a new Ipad on here for $865. Now I know it's been said a thousand times don't sell anything you cannot afford to lose as Ebay is ripe for scammers. Well I got one. The Ipad was new in the box. I got the Ipad for free so at least I would not be out of the money if I got a scammer. When this person won I sent her an email through Ebay asking if someone would be there to sign. She responded and said yes. So I sent the package insured signature confirmation. Well it was delivered and signed for at her apartment building. Two months late she claims through her credit card company that it was unathourized through paypal. Paypal locks up my money for the Ipad. I call them and under seller protection I got my account unlocked because of seller protection. This was a week ago. Today I get a email from Paypal saying this person's credit card found in her favor but Paypal is covering it. So now I don't have to refund which is good but Paypal eats the cost. Does Paypal do anything after this? Do they go after the person who scammed me? I would hope that Paypal would not take this sitting down.
The buyer scammed the CC company, not you, since you were covered. Lost nothing.
PP takes the loss and writes it off. The CC company will deal with the person using that CC and claiming "unauthorized use" to see if it was legit or not.

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