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Will not let me accept offer. Error: "There is an issue processing your request." + a short rant

So today I went to accept the offer I received (2 items x $10 each).  I only had one available when I clicked "accept" the first time.  It gave me an error and I then realized that I only had one item in stock, so I updated my stock, but still got the same error:  "There is an issue processing your request."

Screen Shot 2021-03-24 at 12.21.17 PM.png

 

I called eBay, and after 10-15 minutes said they would submit a ticket and the problem should be fixed in 7 days.

 

My offer has only 4 hours left on it currently, so it obviously will be expired.  I know we are talking about $20 and one unhappy customer, but I eBay has said they have known about this issue since March 20th.  It has already been 4 days... 

 

Now, I have been wondering this for a long time...  Why is eBay's website so horrible?  I mean just think about going between different pages in settings:

Screen Shot 2021-03-24 at 12.30.40 PM.png

 

Screen Shot 2021-03-24 at 12.31.26 PM.png

 

Screen Shot 2021-03-24 at 12.32.41 PM.png

 

It goes from full width 1990s to clean 2010 and then back to the 1990s but not full width...  For being such a large company, why is it so bad?  A lot of the glitches are caused by all the pages being independent from one another, and could be fixed quite easily (I mean I could change a few CSS stylesheets, and the 1990s would progress into the 21st century).   

 

I guess i'm just a little upset about us sellers (who pay eBay a lot) get rewarded with a horrible website experience.   

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Will not let me accept offer. Error: "There is an issue processing your request." + a short rant

I would guess that updating the quality would not work for a previously submitted offer......

Message 2 of 5
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Will not let me accept offer. Error: "There is an issue processing your request." + a short rant

*quantity is what I think you mean, but If I change it to 3 available, the offer is only for 2, so I would still have one left in stock

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Will not let me accept offer. Error: "There is an issue processing your request." + a short rant


@az.sales wrote:

*quantity is what I think you mean, but If I change it to 3 available, the offer is only for 2, so I would still have one left in stock

 

yep.........brain is sprained.  What I mean is, tho you updated the quantity, it would not apply to a previous offer............that would still be the original 1. 


 

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Will not let me accept offer. Error: "There is an issue processing your request." + a short rant

Tell the buyer there's a glitch because of the quantity available, and you'd like to reject their offer and have them re-submit it. 

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