06-05-2018 09:55 AM
I just sold 2 baseball caps to 2 different user names within minutes of each other. BUT both caps are going to the same name and address, and both user IDs have zero feedback. In other qwords - 2 brand new user names for apparently the same buyer.
I checked the Paypal payment and both payment names match the name and shipping address. That, I believe, rules out someone buying it as a gift for a third party.
Any idea what is going on here?
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06-05-2018 10:10 AM
Everyone thinks of changing the world, but no one thinks of changing himself. - L Tolstoy
"You are entitled to your own opinion, you are not however, entitled to your own facts."
06-05-2018 10:06 AM
If payment goes through you have to ship. Call CS and express concerns and then go from there. Best regards
06-05-2018 10:09 AM
06-05-2018 10:10 AM
Everyone thinks of changing the world, but no one thinks of changing himself. - L Tolstoy
"You are entitled to your own opinion, you are not however, entitled to your own facts."
06-05-2018 10:16 AM
I don't know if this is technically possible, but do you have a limit of 1 set on the number of items that can be purchased from you at one time by a low-feedback account? That is, I know that it's possible to set such a limit; I'm just not sure if you can crank it all the way down to 1. Perhaps the buyer made his first purchase, then got blocked from making a second, and improvised another guest account as a workaround.
Regardless of that, if you have clear payment with an OK to Ship from PayPal, I'd ship. (Two separate shipments due to the two different accounts, though...)
06-05-2018 10:17 AM
Everyone thinks of changing the world, but no one thinks of changing himself. - L Tolstoy
"You are entitled to your own opinion, you are not however, entitled to your own facts."
06-05-2018 10:25 AM
@a_c_green wrote:I don't know if this is technically possible, but do you have a limit of 1 set on the number of items that can be purchased from you at one time by a low-feedback account? That is, I know that it's possible to set such a limit; I'm just not sure if you can crank it all the way down to 1. Perhaps the buyer made his first purchase, then got blocked from making a second, and improvised another guest account as a workaround.
Regardless of that, if you have clear payment with an OK to Ship from PayPal, I'd ship. (Two separate shipments due to the two different accounts, though...)
You can set it to one for a user under 5 fb (I think you can set it to 1 for anyone if you wanted to, but when I did, I applied it to the fb under 5 option.)
The reason for setting it to one for a low fb buyer... one buyer kept making accounts and bidding $200 on coins worth $5, just so he could win, not pay, get a strike, and do it to me again every week. But setting the limit to one, I interfered with his fun and only had one bid to cancel each day instead of 20.
Yes, I know it's auction interference, I had a new account of his shut down every day, but for whatever reason he kept targetting my Asian coins so no one else could buy them.
Cheers, C.
06-05-2018 10:51 AM
@sin-n-dex wrote:
@a_c_green wrote: The reason for setting it to one for a low fb buyer... one buyer kept making accounts and bidding $200 on coins worth $5, just so he could win, not pay, get a strike, and do it to me again every week. But setting the limit to one, I interfered with his fun and only had one bid to cancel each day instead of 20
I had a new account of his shut down every day ......
I wonder if this type of behavior may be listed within the DSM 5 ?
06-05-2018 10:54 AM
we had similar things happen and our items were toothpaste nothing expensive, the all went to a shipping forward company in Deleware I think, three users 3 feedbacks each, different names but eventually I got an email from ebay , suspicius buyer!!- ans they canceled them.
06-05-2018 10:57 AM
@ymeagainlord wrote:
Most likely a guest account who doesn't know about adding to cart then requesting a total.
Ship the caps separately even though they're the same address as the IDs are different.
I am the OP.
Thanks all for your replies. This one seems to make the most sense as I do not have any restrictions on IPR requirements as others have asked about.
06-05-2018 11:05 AM
@ymeagainlord wrote:
If the OP has his items set as IPR the buyer has no choice but to make 2 purchases, and each one would open a new guest ID
Or if ebay put their IPR on it ..........
06-05-2018 11:08 AM
Everyone thinks of changing the world, but no one thinks of changing himself. - L Tolstoy
"You are entitled to your own opinion, you are not however, entitled to your own facts."