09-15-2018 09:10 PM
Seriously. eBay. You tried this 4 years ago.
It made it impossible for sellers to keep up with offers, and created (sigh, even MORE,) unrealistic buyer expectations.
All of this was covered here:
https://community.ebay.com/t5/Archive-Selling/Yes-eBay-modified-Best-Offer-system-Yes-it-is-terrible...
But most notably, ebay, why did you AGAIN make this change without notifying sellers, or even your own reps? When I called in to ask about it, none of the MSO reps knew about it.
09-15-2018 09:14 PM
09-16-2018 05:15 AM
@netherworldgames wrote:Seriously. eBay. You tried this 4 years ago.
It made it impossible for sellers to keep up with offers, and created (sigh, even MORE,) unrealistic buyer expectations.
All of this was covered here:
https://community.ebay.com/t5/Archive-Selling/Yes-eBay-modified-Best-Offer-system-Yes-it-is-terrible...
But most notably, ebay, why did you AGAIN make this change without notifying sellers, or even your own reps? When I called in to ask about it, none of the MSO reps knew about it.
I like the idea behind it. There have been times when I've wanted to set it for just 6 hours. If the seller doesn't respond, oh well. It sucks to wait for 2 days to even see if a seller will respond to you. And you can't bid on or make offers for anything else, because god forbid the seller accepts your offer at the 47 hour mark.
09-16-2018 06:19 AM
The idea behind it is okay, but seriously an hour is an option??
I guess I can never leave my computer again to mow the lawn, grocery shop, go to the shop, attend auctions, mail packages, etc.
6 hours is even too short.
Maybe, just maybe 12 hours minimum now that buyers can offer 5 times (sometimes 10), but unless the item had been listed for quite some time, I wouldn't accept an offer, unless spectacular, within the first couple of days with a 12 hour limit.
09-16-2018 06:27 AM - edited 09-16-2018 06:28 AM
@lintbrush* wrote:The idea behind it is okay, but seriously an hour is an option??
I guess I can never leave my computer again to mow the lawn, grocery shop, go to the shop, attend auctions, mail packages, etc.
6 hours is even too short.
Maybe, just maybe 12 hours minimum now that buyers can offer 5 times (sometimes 10), but unless the item had been listed for quite some time, I wouldn't accept an offer, unless spectacular, within the first couple of days with a 12 hour limit.
If the buyer wants to know in an hour or 6 or 12, and you can't do that, then they aren't the buyer for you. I'm not seeing what the issue is? No one is telling you you have to be on ebay 24/7. You just won't sell it to THEM. that's all.
09-16-2018 07:31 AM
In my opinion limiting the choices to 12 , 24, 48 hrs would have been best.
09-16-2018 08:31 AM
@watchingbands wrote:
@lintbrush* wrote:The idea behind it is okay, but seriously an hour is an option??
I guess I can never leave my computer again to mow the lawn, grocery shop, go to the shop, attend auctions, mail packages, etc.
6 hours is even too short.
Maybe, just maybe 12 hours minimum now that buyers can offer 5 times (sometimes 10), but unless the item had been listed for quite some time, I wouldn't accept an offer, unless spectacular, within the first couple of days with a 12 hour limit.
If the buyer wants to know in an hour or 6 or 12, and you can't do that, then they aren't the buyer for you. I'm not seeing what the issue is? No one is telling you you have to be on ebay 24/7. You just won't sell it to THEM. that's all.
Depending on where the buyer and seller are located, the seller could be ASLEEP that entire 6 hour timeframe. How is that not an issue?
Some of those timeframes borders on insanity. When I am away from my house I am away from my computer so I am also away from eBay. Any day there are numerous thunderstorms rolling through I am not on my computer at all.
So any buyer that would choose 1 hour or 6 hours and not get instant gratification should not get upset with the seller because that buyer chose that timeframe.
09-16-2018 08:39 AM
@readabouthorses wrote:
@watchingbands wrote:
@lintbrush* wrote:The idea behind it is okay, but seriously an hour is an option??
I guess I can never leave my computer again to mow the lawn, grocery shop, go to the shop, attend auctions, mail packages, etc.
6 hours is even too short.
Maybe, just maybe 12 hours minimum now that buyers can offer 5 times (sometimes 10), but unless the item had been listed for quite some time, I wouldn't accept an offer, unless spectacular, within the first couple of days with a 12 hour limit.
If the buyer wants to know in an hour or 6 or 12, and you can't do that, then they aren't the buyer for you. I'm not seeing what the issue is? No one is telling you you have to be on ebay 24/7. You just won't sell it to THEM. that's all.
Depending on where the buyer and seller are located, the seller could be ASLEEP that entire 6 hour timeframe. How is that not an issue?
Some of those timeframes borders on insanity. When I am away from my house I am away from my computer so I am also away from eBay. Any day there are numerous thunderstorms rolling through I am not on my computer at all.
So any buyer that would choose 1 hour or 6 hours and not get instant gratification should not get upset with the seller because that buyer chose that timeframe.
again, it doesn't matter if the seller is asleep. The buyer wants to know within the time frame, for whatever reason. How does it border on instanity? The problem here, is that people are assuming they MUST sell to this buyer, or else. No. They are clearly not the buyer for you. And where is anyone talking about buyers being upset by the seller? It's not like they are going to buy from you anyways, so what does it matter to you?
09-16-2018 08:43 AM
@readabouthorses wrote:
@watchingbands wrote:
@lintbrush* wrote:The idea behind it is okay, but seriously an hour is an option??
I guess I can never leave my computer again to mow the lawn, grocery shop, go to the shop, attend auctions, mail packages, etc.
6 hours is even too short.
Maybe, just maybe 12 hours minimum now that buyers can offer 5 times (sometimes 10), but unless the item had been listed for quite some time, I wouldn't accept an offer, unless spectacular, within the first couple of days with a 12 hour limit.
If the buyer wants to know in an hour or 6 or 12, and you can't do that, then they aren't the buyer for you. I'm not seeing what the issue is? No one is telling you you have to be on ebay 24/7. You just won't sell it to THEM. that's all.
Depending on where the buyer and seller are located, the seller could be ASLEEP that entire 6 hour timeframe. How is that not an issue?
Some of those timeframes borders on insanity. When I am away from my house I am away from my computer so I am also away from eBay. Any day there are numerous thunderstorms rolling through I am not on my computer at all.
So any buyer that would choose 1 hour or 6 hours and not get instant gratification should not get upset with the seller because that buyer chose that timeframe.
Think about it this way. sending and receiving offers the old way, can take up to 10 DAYS.
09-16-2018 08:45 AM
I hate Best Offer. I didn't haggle when I was selling $10,000 horses so not interested in haggling over a $10.00 magazine.
And I do believe if the buyer doesn't get their instant gratification from their offer they will be upset with the seller. It has become human nature .... feelings are hurt and then they pout.
09-16-2018 09:01 AM
I can see it from a buyer point of view. Not being committed to an offer for 48 hours when they may have other choices/needs that may meet their time frame to purchase/receive.
Now......................... there has been some mention of new seller metrics (not sure where they show up) for sellers "responding to whatever in a timely manner". Would responding to offers fall into this, or is that just for "responding to messages"?
Just like the "returns" metric that we will be rated on. It doesn't matter if the return is actually a buyer error, because as stated by a "blue" it could be the seller's fault that they did not understand what they were buying. Buyers are not even required to read listings.
09-16-2018 09:02 AM
There have been many threads on the Buying Board, complaining that they want shorter response times when they submit Best Offers, so I imagine this is their response. Some did want a response in as little as an hr.
It seems to be a psychological fix, a mental band aid, if you will, to appease those who are in a hurry, but really don't want to commit to a Best Offer. They want to have their cake and eat it to~they don't want to abide by the rules of Best Offer, or if they don't like those rules, go ahead and buy.
IMO, I don't know how much this will accomplish. The instant gratification buyer may be happy that they can move on to the next thing, as I don't know how many sellers will be responsive in the buyer's chosen time frame, but I suppose it does relieve the buyer of the responsibility of commitment to the feature as it originally was supposed to work~and they have the illusion of having submitted a Best Offer, and the satisfaction of getting out of it as quickly as they want. However, the satisfaction of getting the seller response they want may not be theirs.
09-16-2018 09:03 AM
09-16-2018 09:26 AM
@readabouthorses wrote:I hate Best Offer. I didn't haggle when I was selling $10,000 horses so not interested in haggling over a $10.00 magazine.
And I do believe if the buyer doesn't get their instant gratification from their offer they will be upset with the seller. It has become human nature .... feelings are hurt and then they pout.
but no one is forcing you to have best offer...
09-16-2018 09:37 AM
@watchingbands wrote:
@readabouthorses wrote:I hate Best Offer. I didn't haggle when I was selling $10,000 horses so not interested in haggling over a $10.00 magazine.
And I do believe if the buyer doesn't get their instant gratification from their offer they will be upset with the seller. It has become human nature .... feelings are hurt and then they pout.
but no one is forcing you to have best offer...
actually since ebay keeps adding it to listings when a seller doesn't want it I'll disagree with that statement
as for whether this is good I doubt it. Yeah its mostly just mental for the buyer because they likely could get the item for the price they offered if they were more patient and choose a longer time but oh well.