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Why is the new layout way more complicated than it needs to be and how can I get it changed back?

Did eBay hire a junior engineer fresh out of grad school and have them design the new layout?  it is HORRIBLE!!! How do I get the old one back?  Why is everything SO DIFFICULT TO NAVIGATE NOW?  I feel as if eBay want's to make me angry... they have succeeded!  

 

This is "New Coke" bad!

 

Sincerely,

 

Richie Dotson

Message 1 of 27
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26 REPLIES 26

Why is the new layout way more complicated than it needs to be and how can I get it changed back?

Sorry this is so big but here is a screen shot.

The item will not appear on the screen with all the info.

I have shown each side as I must move back & forth.

moving throws me off, must reload, and is really slow.

Thanks for the put how many things you want. I used to buy way more than I sell, I knew that one.

That would have been a no brainer.

I have been back & forth with CS on Facebook. 

They agree it doesn't work. It's the same with the old laptop. 

I only use the iPad no camera, very easy, all in one place.

It appears that seller Hub will not function for me according to CS.

And There is no classic view.

So, it appears, not my choice, but looks like I'm out.

I may be able to list some things & not manage them.

But time is money & this isn't a way to make any.

If anyone can help.... but sometimes knowing when to quit is the best thing.

 

Message 16 of 27
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Why is the new layout way more complicated than it needs to be and how can I get it changed back?

Thanks did that. I have spent plenty of time looking & customizing. 

It doesn't work.

While some of these things are sort of interesting, for a small seller it's pretty useless.

Message 17 of 27
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Why is the new layout way more complicated than it needs to be and how can I get it changed back?

Thank you, other than having all on one easy page, I posted a screen shot & my info from CS.

Any help is appreciated.

Message 18 of 27
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Why is the new layout way more complicated than it needs to be and how can I get it changed back?

On an old iPad I doubt it.

It doesn't work.

not that I don't like it. It doesn't work.

Message 19 of 27
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Why is the new layout way more complicated than it needs to be and how can I get it changed back?


@lindyslucky wrote:

On an old iPad I doubt it.

It doesn't work.

not that I don't like it. It doesn't work.


OK - I see the problem.  Thanks for clarifying.  You'd probably need to use the mobile version on your iPad. 

_______________________
“I have a year, and who knows what might happen in that time. The king might die. The horse might die. I might die. And perhaps the horse will learn to sing.”

Hell is empty. And all the devils are here.
Message 20 of 27
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Why is the new layout way more complicated than it needs to be and how can I get it changed back?

Amen.  I have multiple E-Bay accounts.  So far, only one has changed, but it is horrible.

They took away the selling menu item and forces you to seller hub.  Which then from Seller Hub you can scroll down and find a link to the old view.

Then a day later, it switched me to the new site preferences menu.  When it did that, it screwed up my shipping preferences and started printing receipts with the shipping labels.  I had a new shipping label view, and could find nowhere in the preferences or label view, to turn off the receipt.

I finally found a link to take me back to the classic Site Preferences menu, which said it would only do it till April 21, then all of E-Bay was going to be moved to the new menus.

Then it added some boxes and items to other screens, changing the flow.  Through me off for a minute, but basically works the same once I realized what they had done.

And all my links to switch back to classic are gone, except that one for site preferences.

E-Bay is just a hot mess.  Haven't they heard of testing and debugging BEFORE rolling it out live to users?  Or were their testers so incompetent, they couldn't find bugs, like shipping receipts being permanently enabled.

At least E-Bay does finally appeared to have correct the bug in calculating the number of items you have for sale, which I reported to them over a month ago!  A month to fix counting items in a database!  Absurd!

Message 21 of 27
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Why is the new layout way more complicated than it needs to be and how can I get it changed back?

I posted about creamed peas because they are the most disgusting thing I can think of.

Except maybe canned pea soup. They used that in the exorcist as vomit.

My mom made a lot of creamed peas. That was when you were supposed to eat everything.

Now I can't get them out of my mind.

 

After hours & hours, contacting CS & trying to figure this out, Using all suggestions, 

I have come to the conclusion that it's my old computers. 

Im going to consult with a young person!!! 

I guess the programmers have shiny new updated computers & never consider the little peons with old equipment. 

I can still list, just can't see all of my listings on a page. That is, I just see half the page & must move it back & forth. That's slow, throws me off, reloads.

I can use my iPhone for some functions, it does not have the space for my photos.

 

Sometimes, its best to know when to quit.

Ill try as best I can.

Time is money, I've wasted a months worth.

Thanks again. 

 

Message 22 of 27
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Why is the new layout way more complicated than it needs to be and how can I get it changed back?

I was able to see everything I need to see in the old My eBay.  The new selling view stinks.

I had it set up the way I wanted.  Sold, Active with highest watchers and views, Scheduled, Selling Reminders Returns, Saved Drafts and Promotional offers in that order.    I could simply scroll up and down to see at a glance where everything I need to know ON ONE PAGE!   Click, Click Click to get what you need to see IS A WASTE OF TIME!   THIS STINKS!

I've reached that age where my brain goes from "you probably shouldn't say that." To "what the heck, let's see what happens. "
Message 23 of 27
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Why is the new layout way more complicated than it needs to be and how can I get it changed back?

You can make each section smaller (or bigger) by hovering over and grabbing the line (at the title space), move it to the left or right. You can eliminate some of the titles by using the Customize page link. See your first photo top right. 

 

I have moved my sections and have everything I want to see on one page without scrolling left or right on the computer. My phone is "slightly" smaller so yeah, I have to scroll.

Message 24 of 27
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Why is the new layout way more complicated than it needs to be and how can I get it changed back?

I just found out the layout change as I have not logged in for more than 10 days. when I logged in this morning with MS edge browser, eBay bot asked me to verify that I was not a robot,  after that,  I got a message "all the selling pages are gone" then I was redirected to a new ugly page, however, if I use Firefox browser, this old page  which I set as my ebay homepage still works. https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&CurrentPage=MyeBayNextAllSelling

 

Message 25 of 27
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Why is the new layout way more complicated than it needs to be and how can I get it changed back?

absolutely agree! no visit on which not something or other goes wrong. WHERE is anything to be found?  want to see my account details? half an hour later i give up. i want a question answered? my 'category' of question doesn't exist. i fill out endless details for a sale and find at the end of it, the price is quoted in dollars. ebay makes you loe he will to live

Message 26 of 27
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Why is the new layout way more complicated than it needs to be and how can I get it changed back?

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.

Message 27 of 27
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