Why is my feedback rating going down?

[gardeltango]

For some reason my feedback rating has dropped down to 98.9%.  I only have one negative which was months and months ago, no neutrals and the rest are all positive.  What’s going on?

[gurlcat]

You know what would absolutely guarantee raising your number?  -Go back to giving your buyers positive feedback like you used to, however longer ago than a year it was since you stopped doing that.   In many cases it's a buyer seeing that you gave them feedback which reminds them to return the favor!    You've sold 54 items since December -that's 54 wasted opportunities to not only get in-kind positive feedback but also potential repeat customers.  You could just copy-paste the same comment to all of them and have it done in 5 or 10 minutes.