Ignoring buyers is not a good idea, it's not their fault best offer is out there and a lot of them have no idea that the sellers may not want it there or that eBay is doing it, not the seller. Don't lose a potential customer because of eBay. I get these offers as well, including low ball offers so low I can't believe the person had the nerve to even go there. However, I always answer each one of them back and tell them either why I cannot accept their offer or I counter offer back to them. With a little personal note.
Almost every time so far, including the recent ridiculous low ball turned around and bought my item at the price I offered it to them. If they are asking, they are interested. It's a sale waiting, counter it or tell them you cannot. Customers are in the driver seat right now, there are more sellers than buyers, best I can tell, I may be wrong and will be quickly corrected 🙂
The buyer you ignore may become a repeat customer, which I LOVE. Invite them in to stay awhile, don't tell them to get off your sidewalk and go elsewhere, because they will and they won't come back next time you have something they want to buy. I know I will never buy from the guy who couldn't be bothered to answer my question. A month later, he still has it. And he will next month most likely too. Guess he doesn't need my money. Probably wondering why no one is buying his item too.
Don't blow off customers. Talk to them. It is part of being in business. I quite enjoy it actually, made some fun pals here.
I recently wrote to a fellow seller who has a lot of an item I really really want. However, his pictures are not good enough for me to pay his nearly $200 asking price. I wrote and asked a couple of questions about the lot. No answer. A month has gone by, he has resisted it, and still only one photo and high price. Had he written me back, he probably would have sold it. His feedback is good. But he ignored me. Guess what? No sale for him.
