Why don't all sellers use the same guidelines for Leaving Feedback?

[phanoto]

Many buyers like to know what to expect when buying on any website.    Therefore, it would be best if buyers knew what to expect about getting feedback from sellers.

Just about all sellers know that feedback for buyers is not useful for letting other sellers know that a buyer acts fairly and is honest, or that the buyer is unfair and dishonest.  Therefore, it is logical that sellers would want to leave feedback in such a way that displeases the smallest number of the seller's customers. 

Sellers can use the following facts to decide when to leave feedback and what to say in the feedback in order to displease the smallest number of customers:

1.  Fewer buyers are displeased by the seller leaving feedback before the buyer receives the item. 

2.  Fewer buyers are displeased by the seller thanking the buyer in the feedback or by saying something nice about the buyer.  Other sellers know that the good things said about a buyer in feedback do not indicate how fair and honest the buyer is. 

3.  When more sellers leave feedback soon after payment is received, buyers will leave feedback for a larger percent of their purchases from other sellers. 

Comments that are often made which are true but have nothing to do with what is the best way for sellers to use the feedback program for buyers:

1.  Leaving feedback is voluntary.

2.  Buyers do not need more feedback after they get enough to cause sellers to be comfortable selling to them.

[chapeau-noir]

Trying to organise any opinion about a subject like this is like...

[a_c_green]

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@phanoto wrote:

So, if it does not matter whether a seller leaves feedback or not, which of those three statements are true?

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This attempt at logic is simply incoherent. In other words, the question makes no sense. The only thing that is "true" is that you can be expected to reply to your own posting again next Saturday, as you have done on practically every Saturday before, in an attempt to keep this thread going indefinitely. Please, just let it go.

[city*satins]

This has been going on for over 15 years now.

I keep thinking of a 45 rpm record I used to have in the 50s about a cricket that can only sing one note but sings it night and day.

Glad I can't remember who sang it or I'd google it and then I'd have one of those ear worms haunting me.

[poppyswag]

[steelernation2007]

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@pink.fish.rule wrote:
And maybe they did.

Feedback is VOLUNTARY (on BOTH sides).

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Lots of things in life are voluntary. But yet we do them because it's the right thing to do and is common sense. What if people stopped doing every single thing that was only "voluntary"?

[chapeau-noir]

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@steelernation2007 wrote:

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@pink.fish.rule wrote:
And maybe they did.

Feedback is VOLUNTARY (on BOTH sides).

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Lots of things in life are voluntary. But yet we do them because it's the right thing to do and is common sense. What if people stopped doing every single thing that was only "voluntary"?

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Oh please...please don't use common sense or it'll just fan the flames!

[mr_lincoln]

@phanoto   As a Seller I leave FB while the label is printing, then its done.  The FB is simply thanking the Buyer for the purchase ...

[magicjohnsonsvariety]

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@mr_lincoln wrote:

@phanoto   As a Seller I leave FB while the label is printing, then its done.  The FB is simply thanking the Buyer for the purchase ...

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Sad that many sellers think of Feedback as just a Thank you now...

I try to keep the true meaning of the word in its proper perspective.

[city*satins]

Sad that many sellers think of Feedback as just a Thank you now...

What else can it be any more? 

[clu3]

Since Ebay refuses to implement useful buyer metrics, perhaps sellers should come up with their own system of warning others. i.e. A basic feedback such as "Thank you for your purchase" followed by a letter grade. A, B, C, D or a big fat F.  Meaningless to most everyone, but we would have a warning.

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@buyselljack2016 wrote:

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@phanoto wrote:

"I always wonder why buyers ask a seller to leave feedback.  For example from a buyer:   "I left feedback for you, please do the same."   Do they not realize feedback for them is meaningless or is there some basic need to be complemented involved?"

The buyer is not wanting a complement.

The buyer knows that feedback for buyers is meaningless, EXCEPT it means that the seller wants to be courteous by leaving feedback.  The seller does not want to cause the buyer to be dissatisfied. 

If the seller does not leave feedback, the buyer sometimes wonders why the seller thinks the buyer did not do good enough to be worthy of a feedback. 

Knowledgeable sellers want to be sure that the buyer does not think the seller is discourteous.  That would be bad for business. 

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First of all you,  in your reply to me, you have "quoteed" something that I DID NOT POST. I did not post the text in red

Most buyers DO NOT care about feedback.

Rinse, and repeat.

It is your misconception that they care.

For reference.  I leave a (+) for all buyers after the item ships just to avoid the occasional nutcase buyer that may feel that a (-) is needed for a seller that does not leave them a big reward for doing what is expected of them......  paying. They did nothing to earn anything beyond the item that they purchased.  My packing slip thanks them for their purchase.

I have a buyer doing a return now. Filed a SNAD when in fact they made a purchasing error on a very clearly shown with photos, and described correctly in the title, and text.

Tell me.....  when should that buyer have received a "feedback", and what should that "feedback" be???

Buyer feedback is useless.

Rinse, and repeat.

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[phanoto]

I noticed that some sellers do not think that "feedback" for a buyer is just a "thank you".  They still think of it as if it were still feedback, even thought a seller cannot use it as feedback to tell what a buyer did if the buyer does something bad. 

Since buyers can read how "feedback" for buyers is meant to be used, it would be better if sellers used it the way it has been explained to buyers. 

[gracieallen01]

AH HA!  I KNEW it was Saturday!  I knew it, I knew it, I knew it, I knew it, I knew it, I knew it, I knew it!

😀

[chapeau-noir]

Given the holidays and all, last Saturday's update was missed.

[gracieallen01]

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@chapeau-noir wrote:

Given the holidays and all, last Saturday's update was missed.

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Ah, that must be it.  And, here I thought that holidays meant double posting. 

Oh well, silly me.

[chapeau-noir]

A lot of people go out of town then, things get missed, but we're back on track now.