eBay

phanoto · ‎09-20-2019

Many buyers like to know what to expect when buying on any website. Therefore, it would be best if buyers knew what to expect about getting feedback from sellers.

Just about all sellers know that feedback for buyers is not useful for letting other sellers know that a buyer acts fairly and is honest, or that the buyer is unfair and dishonest. Therefore, it is logical that sellers would want to leave feedback in such a way that displeases the smallest number of the seller's customers.

Sellers can use the following facts to decide when to leave feedback and what to say in the feedback in order to displease the smallest number of customers:

1. Fewer buyers are displeased by the seller leaving feedback before the buyer receives the item.

2. Fewer buyers are displeased by the seller thanking the buyer in the feedback or by saying something nice about the buyer. Other sellers know that the good things said about a buyer in feedback do not indicate how fair and honest the buyer is.

3. When more sellers leave feedback soon after payment is received, buyers will leave feedback for a larger percent of their purchases from other sellers.

Comments that are often made which are true but have nothing to do with what is the best way for sellers to use the feedback program for buyers:

1. Leaving feedback is voluntary.

2. Buyers do not need more feedback after they get enough to cause sellers to be comfortable selling to them.

divwido · ‎09-20-2019

I know I'm tired, but I'm not sure what you are trying to say. And when you say Many Buyers, it sounds like you mean Many sellers.

Good Moms let you lick the Beaters.

Great Moms turn them off first.

scstool · ‎09-20-2019

Executive Summary of Net Result (ESNR):

"Just about all sellers know that feedback for buyers is not useful"

All you had to say

lex-talon · ‎09-20-2019

You have to understand that not all sellers think or do the same things. It's not a "one size fits all" thing.

richard1rst · ‎09-20-2019

"Why don't all sellers use the same guidelines for Leaving Feedback?"

Because we are all individuals with different points of view. That is why we all sell different things in different ways.

Or are you a "Control Freak" trying to mandate "Group Think"?

"Laissez-faire capitalism (AKA The Great Material Continuum) is the only social system based on the recognition of individual rights and, therefore, the only system that bans force from social relationships." ~ Ayn Rand

buyselljack2016 · ‎09-20-2019

Did not even bother to read past the 1st 2 sentences.

Most buyers DO NOT CARE about what feedback they will receive unless they are eBay sellers trying to pad there feedback totals with feedback #'s that are truly not representative of their performance as a seller.

a BUYER can do nothing with feedback. Can't eat it. Can't wear it. Can't resell it. Can't wipe their...............

kathy507 · ‎09-20-2019

Feedback for buyers on this site is meaningless since all buyers get a positive and a seller cannot leave a negative comment to alert anyone of a bad buyer experience. Almost all sellers know this.

Personally I wish they would just remove the ability of sellers to leave feedback for buyers since it tells others nothing. Other sites do not allow sellers to leave feedback for buyers already.

I always wonder why buyers ask a seller to leave feedback. For example from a buyer: "I left feedback for you, please do the same." Do they not realize feedback for them is meaningless or is there some basic need to be complemented involved?

kensgiftshop · ‎09-20-2019

@phanoto

When a seller can leave true feedback for a buyer, more sellers might start leaving feedback for buyers.

As it is right now, buyer feedback doesn't mean much and don't say much about a buyer.

Buyer might have 1000 positive feedback, but doesn't show feedback that should be negative from bad transactions and scams.

Have a great day.

rixstuff · ‎09-20-2019

If I have a bad buyer I cant neg them so they get nothing. But I do go through and leave feedback for all other transactions either buyer or seller usually about every other week.

phanoto · ‎09-20-2019

"I always wonder why buyers ask a seller to leave feedback. For example from a buyer: "I left feedback for you, please do the same." Do they not realize feedback for them is meaningless or is there some basic need to be complemented involved?"

The buyer is not wanting a complement.

The buyer knows that feedback for buyers is meaningless, EXCEPT it means that the seller wants to be courteous by leaving feedback. The seller does not want to cause the buyer to be dissatisfied.

If the seller does not leave feedback, the buyer sometimes wonders why the seller thinks the buyer did not do good enough to be worthy of a feedback.

Knowledgeable sellers want to be sure that the buyer does not think the seller is discourteous. That would be bad for business.

buyselljack2016 · ‎09-20-2019

@phanoto wrote:
"I always wonder why buyers ask a seller to leave feedback. For example from a buyer: "I left feedback for you, please do the same." Do they not realize feedback for them is meaningless or is there some basic need to be complemented involved?"

The buyer is not wanting a complement.

The buyer knows that feedback for buyers is meaningless, EXCEPT it means that the seller wants to be courteous by leaving feedback. The seller does not want to cause the buyer to be dissatisfied.

If the seller does not leave feedback, the buyer sometimes wonders why the seller thinks the buyer did not do good enough to be worthy of a feedback.

Knowledgeable sellers want to be sure that the buyer does not think the seller is discourteous. That would be bad for business.

First of all you, in your reply to me, you have "quoteed" something that I DID NOT POST. I did not post the text in red

Most buyers DO NOT care about feedback.

Rinse, and repeat.

It is your misconception that they care.

For reference. I leave a (+) for all buyers after the item ships just to avoid the occasional nutcase buyer that may feel that a (-) is needed for a seller that does not leave them a big reward for doing what is expected of them...... paying. They did nothing to earn anything beyond the item that they purchased. My packing slip thanks them for their purchase.

I have a buyer doing a return now. Filed a SNAD when in fact they made a purchasing error on a very clearly shown with photos, and described correctly in the title, and text.

Tell me..... when should that buyer have received a "feedback", and what should that "feedback" be???

Buyer feedback is useless.

Rinse, and repeat.

inhawaii · ‎09-20-2019

Re: Why don't all sellers use the same guidelines for Leaving Feedback?

For the same reason you like your steak medium-rare and i like mine medium-well.

Sellers are different, have different opinions and do things differently.

Sea Of Love - The Honeydrippers

buyselljack2016 · ‎09-20-2019

@buyselljack2016 wrote:
@phanoto wrote:
"I always wonder why buyers ask a seller to leave feedback. For example from a buyer: "I left feedback for you, please do the same." Do they not realize feedback for them is meaningless or is there some basic need to be complemented involved?"

The buyer is not wanting a complement.

The buyer knows that feedback for buyers is meaningless, EXCEPT it means that the seller wants to be courteous by leaving feedback. The seller does not want to cause the buyer to be dissatisfied.

If the seller does not leave feedback, the buyer sometimes wonders why the seller thinks the buyer did not do good enough to be worthy of a feedback.

Knowledgeable sellers want to be sure that the buyer does not think the seller is discourteous. That would be bad for business.

~~First of all you, in your reply to me, you have "quoteed" something that I DID NOT POST. I did not post the text in red~~

Most buyers DO NOT care about feedback.

Rinse, and repeat.

It is your misconception that they care.

For reference. I leave a (+) for all buyers after the item ships just to avoid the occasional nutcase buyer that may feel that a (-) is needed for a seller that does not leave them a big reward for doing what is expected of them...... paying. They did nothing to earn anything beyond the item that they purchased. My packing slip thanks them for their purchase.

I have a buyer doing a return now. Filed a SNAD when in fact they made a purchasing error on a very clearly shown with photos, and described correctly in the title, and text.

Tell me..... when should that buyer have received a "feedback", and what should that "feedback" be???

Buyer feedback is useless.

Rinse, and repeat.

Sorry, too much scrolling. I see you did not make that reply to me.

18704d · ‎09-20-2019

"Many buyers like to know what to expect when buying on any website. Therefore, it would be best if buyers knew what to expect about getting feedback from sellers."

-----------

Buyers know what to expect based on eBay's Money Back Guarantee.

Buyers dont' need, nor necessarily want feedback, just their item.

Lynn

Lynn

You love me for everything you hate me for

.

phanoto · ‎09-20-2019

"I have a buyer doing a return now. Filed a SNAD when in fact they made a purchasing error on a very clearly shown with photos, and described correctly in the title, and text.

Tell me..... when should that buyer have received a "feedback", and what should that "feedback" be???

Buyer feedback is useless."

A buyer like that would probably be offended if he/she thought the seller would like to give a negative feedback. Therefore a seller would want to be SURE to give a buyer like that positive feedback as soon as the buyer pays.

A seller would not want to antagonize an unfair buyer because it would cause the buyer to act even more unfairly.

Yes, feedback for a buyer is useless to the buyer, but is sometimes very useful to the seller who gives it. It causes the buyer to NOT think the seller would like to give negative feedback.