Why do I have to charge sales tax???

[frenchie43]

I haven't sold anything on eBay in years. I'm purging my book shelves and closet, and decided to list it all on eBay....but when I creaete my listing, it won't post because I'm not providing the sales tax percentage. I uncheked the "charge sales tax" box, but it still won't list my items. **bleep**? It's my old used stuff, and I'm not a retail establishment. Please tell me there is a way around this. My wife listed her used iPhone on my account with no issues. What am I doing wrong?

[annasunicorns]

Are you using the app? Or the (couughstillworkingcorrectlycough) advanced form ?

[tiramisu41]

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@frenchie43 wrote:

I haven't sold anything on eBay in years. I'm purging my book shelves and closet, and decided to list it all on eBay....but when I creaete my listing, it won't post because I'm not providing the sales tax percentage. I uncheked the "charge sales tax" box, but it still won't list my items. **bleep**? It's my old used stuff, and I'm not a retail establishment. Please tell me there is a way around this. My wife listed her used iPhone on my account with no issues. What am I doing wrong?

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@frenchie43  -- Just out of curiosity, what state do you live in?

Also, can you either take a screen shot of the error message you're getting and post it, or can you type the error message out word-for-word here so we can try and figure out what's going on?

Thanks. 

[frenchie43]

I live in California. I didn't even select a tax rate. I uncheked the box.

The error message is: 

It looks like there's a problem with this listing.

• The selected tax rate is lower than the minimum allowed value, or greater than the maximum allowed value.

[fab_finds4u]

Do you live in WA or PA?

[tiramisu41]

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@frenchie43 wrote:

I live in California. I didn't even select a tax rate. I uncheked the box.

The error message is: 

It looks like there's a problem with this listing.

• The selected tax rate is lower than the minimum allowed value, or greater than the maximum allowed value.

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@frenchie43.  Okay, let's try looking at what the tax table says for your account.  To access it:

• Go to My eBay > Summary > Account
• Click on "Site Preferences" (located on the menu on the left-hand side of the page).
• Scroll down to the section titled "Payments from Buyers" section.  Look at the line that says:  "Use sales tax table."   What does it say?   "Yes," or "No?"

• If it says, "Yes," click on the "Edit" button that corresponds with that item  (right-hand side of page).
• You will now see the Sales Tax Table associated with your account.

What does the table say/look like?   Are there numbers filled in for any of the states -- especially California?

[reallynicestamps]

And as you undoubtedly know, the Revenue does not look kindly on those who collect sales taxes without remitting them.

[cs497kcpope]

Options

reallynicestamps
He does not want to collect sales tax anyway!

[frenchie43]

Under "use sales tax table" it says "no".

[tiramisu41]

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@frenchie43 wrote:

Under "use sales tax table" it says "no".

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@frenchie43, Okay...    But to absolutely sure of what settings are on your account, please go back into "Site Preferences" as explained above and go into the sales tax table.

• Click on the "Edit" button that corresponds with the Sales Tax Table  (right-hand side of page).
• You will now see the Sales Tax Table associated with your account.

What does the table say/look like?   Are there numbers filled in for any of the states -- especially California?

Other questions...

• You are only having this problem when you try to list using a desktop computer, correct?
• When you use the mobile app you're not getting the same error message, correct?
• Is this a problem that just recently started when using the desktop app?
• What browser are you using?
• Have you tried using a different browser?   If/when you do, are you still getting the same error message?

[frenchie43]

There is nothing in the tax table. Each square is blank, including CA. 

I’m using a MacBook Air, obviously IOS. Not using the mobile app because so much typing on my phone aggravates the arthritis in my hands. My wife uses Windows, and she had some issues as well. 

With that said, I called eBay, and they had the same issues on their end, trying to list my stuff for me. Hopefully they’ll have it resolved quickly!

[tiramisu41]

@Anonymous - This appears to be another Sales Tax Table-related issue perhaps affecting CA sellers.   Can you please look into this and let us know how to fix?    Thanks.

[Anonymous]

I have been having the same issue.  I live in Ohio and have never had to charge sales tax (I sell only about 2-3 items a month).  My daughter lives in Ohio and is also an eBay seller and she does not get the pop up to charge sales tax on her items that she lists.  I have gone to my Site Preferences and there is nothing checked on any of the states.  However, when I list it automatically puts Ohio in and makes me put in the sales tax of 6.75% before it will let me list.  I do not make enough money on my sales to cover  my habit of yard sale purchases and do not want to have to start charging my few customers a sales tax.

[tyler@ebay · Accepted solution]

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@tiramisu41 wrote:

@Anonymous - This appears to be another Sales Tax Table-related issue perhaps affecting CA sellers.   Can you please look into this and let us know how to fix?    Thanks.

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Hi @tiramisu41 - that seems interesting. It sounds almost like OP has 'California' in the sales tax of the listing but no specified percentage. 

Hi @frenchie43 - would you mind going into your draft listings, selecting 'complete', then choose 'customize', then check 'sales tax' and choosing save. Once that's done please scroll down to Sales Tax and make sure that no state is listed there. If there is one, click the down arrow, scroll to the top and choose the blank option. That should allow you to save and publish the draft. Let us know if you run into anything else!

[7606dennis]

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@cs497kcpope wrote:


Options

reallynicestamps
He does not want to collect sales tax anyway!

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Actually, it doesn't matter if he wants to or not if he is required to do so by his state's law.

Just out of curiosity, OP, were you ever registered as a business with eBay?