eBay

cdreiss · ‎10-05-2018

I know that I am not able to leave negative feedback for a buyer, but I would like to know why.

I recently sold an item but didn't get paid until I opened a case with eBay, even after I sent two very friendly messages. The process took a couple of weeks. This buyer has nothing but glowing feedback, which is so misleading because some of the comments from other sellers say they struggled to get paid.

What is eBay's reasoning on not allowing Sellers to warn other Sellers?

equid0x · ‎01-25-2019

@cashvaluerecovery2011 wrote:
That still does nothing to explain why buyers are able to trash sellers though does it? Buyers use bad feedback to extort sellers. Why was it a "mess" ,as someone else said, when sellers left retaliation negatives but today its not a mess for buyers to leave negatives on sellers? Its not like there arent unwarranted negatives or retaliation negatives left by buyers today. Ive literally had buyers say they wanted partial refunds or they would leave negatives. Luckily ebay will remove them if you can prove extortion.

Also ask yourself this. If sellers can magically "block" non paying buyers who have x number of UPI strikes............why is it anonymous? Why dont sellers get to see how many they have had? I have my store set at the minimum which I think is 2 but I would sure as heck block someone who already had one this week. I would LOVE to know this person recently failed to pay when they send me offers on high priced coins or jewelry.

So ask yourself the simple question and you will have the real answer. If negative feedback is bad and feedback all together is archaic then why do buyers still receive positive or any at all? Why are only sellers not only able to receive negative........but its shown in a very public way........and it can seriously effect your sales/metrics.............but non paying dead beat buyers or scammers are 100% protected from being noticeable by sellers?

Its because revenue is generated when a buyer purchases something. And a large percentage of scams and returns even will become revenue generators to ebay who take none of the risk. Its the same reason why fraudulent returns and outright scam returns where the items are apples to oranges are still found in the buyers favor nearly every time.

If you try to defend yourself and lose the case....which you will.......you dont get FvF back. If you get x number of returns from fake item not as described cases (aka buyers remorse) (aka ebay easy free rental) your account is dinged and FVF's go up. A certain small percentage of scammers wanting partial refunds will get them........and FVF is still paid to ebay on these.

Simplest answer = the more times buyers push a purchase button and the sellers take all the risk the more opportunity ebay collects revenue. Period, end of story. So why in the world would ebay want to run off anyone pushing purchase buttons even if they are causing some sellers to lose out? That is why you cant leave buyers negatives because sellers wouldnt sell to them or would block them. That is why non paying buyers is said to be done so automatically with no way for the seller to know or not. I would gamble and say they are not blocked.

A while back I had a person make me 3 low ball offers. They had 5 positive feedbacks that sellers broke the rules by telling the truth. Non paying buyer, scammer etc. I declined all offers and this person bought the item buy it now. Either nobody flagged them, which is highly unlikely since they risked their own accounts leaving bad feedback, or the whole automatic blocking thing is not really happening. That buyer btw said he never received the item but would take a partial refund since it was the post offices fault. When I said, your post master has you on camera signing the signature confirmation 4 hours ago it kinda puts a hole in that story. Would you like me to contact the mail fraud division for you they said "no thank you, never mind."

Goodluck sorry for the rant but hearing both sides at least gives you more info.

Dude, the new name of the site is extortionBay. Didn't you get the memo? Sellers don't matter as long as eBay makes their fees.

castlemagicmemories · ‎01-25-2019

@cashvaluerecovery2011 wrote:
We have the same philosophy then. I believe the same way you do.......just disagree with your point on sellers leaving negatives had no benefits. I certainly felt safer and I certainly had many many fewer returns and scam attempts. That could be a product of continued societal and moral breakdown........but if its ok for buyers to still have the option I see no valid reason that only sellers should be subject to the penalties and risks of negatives.

Yes, exactly. I can see your point, because to you, running auctions, you feel you like to check during that. But someone who snipes is not going to be someone you can check out before they win~that was my point~and you wouldn't have a valid reason to cancel~so doing so might only hurt you.

The buyer who might be negged for non payment by you only means they did not pay you; that may not mean they won't pay other sellers. From a sales standpoint, it's to increase sales and to conform to usual practices~most sites don't shame buyers as it can turn good buyers off, the same way negative feedbacks for sellers can turn them off.

Your point about societal and moral collapse is a good one and very valid. I agree. That societal and moral collapse is reflected in individual behavior, which is the catalyst of these situations.

cashvaluerecovery2011 · ‎01-26-2019

Equid, lol im fairly certain by my novel like rant that you quoted, its pretty safe to say that I not only got the memo.......but I like for others to read it.

atikovi · ‎01-26-2019

@dhbookds wrote:
Because some sellers left nasty feedback. Would you come back to buy where sellers were insulting people?

The people the sellers were insulting most often deserved it. As in, non-paying or recreational bidders. Hopefully those people would not come back.

cashvaluerecovery2011 · ‎01-26-2019

Castle since most of my sales are done through best offers Im sure I would have fewer "sniping" worries than many other sellers so you can see it has greater effect on my sales style. I would be able to check the vast majority of my purchasers since they are introducing their name and feedback pre purchase with an offer sent to me.

Totally agree again "The buyer who might be negged for non payment by you only means they did not pay you; that may not mean they won't pay other sellers." But I could see patterns on repeat offenders. 1 or 2 negatives over months would not effect my desire to earn a buyers business. Seeing 7 or 8 out 20 in a month though? We know for a certainty that this type of buyer is nearly impossible to please.

I mean currently, every single offer I get now, which is already a giant hassle since the majority are insulting low ball 90%-50% less than asking with free shipping etc........i go into the buyers feedback and click the "feedback left to others" button. This is alllllllllllllllllll I get to see if they may be a problem. I absolutely do not believe that buyers flagged for 2 UPI's are getting blocked. That to me is a false protection. And when you sell $400 coins and $2000+ jewelry it would be nice to know a buyers reputation with previous purchases. Just as buyers use other buyers feedback to determine a good seller. Ive only had 1 negative EVER across all of my accounts in 20 years..........and that was a competitor who bought a ripped envelope coin pack and 2 other auctions that were perfect and left negative on all 3 saying the one was ripped. When I messaged them they 🙂 and said I could send them a coin. Ebay removed these negatives 4 times and this buyer would call them to have to placed again. If its abuse to neg a buyer, its the exact same to do it to a seller.

I get a dozen or so threats / scam attempts / extortion messages a year. IE give me half off or neg. Luckily ebay helps with these now. Otherwise its a 1 sided show here and is one of the big reasons the river is sinking this ship.

the*dog*ate*my*tablecloth · ‎01-26-2019

In my 20 years of experience personally and on the boards, many of the negged buyers did NOT deserve it. That’s why EBay ended the practice.

For a period of time EBay allowed mutual feedback withdrawal where both were removed. Even boardies recommended sellers leave retaliatory feedback to “encourage” withdrawal. It was pandemonium.

atikovi · ‎01-26-2019

In 20 years here as a seller I only negged one for non-payment and they did deserve it.

beanz991 · ‎10-01-2019

Amibay, sellmyretro.com, countless other sites I use allow feedback for buyers.

coolections · ‎10-01-2019

@cdreiss wrote:
I know that I am not able to leave negative feedback for a buyer, but I would like to know why.

Because you provide a service so the buyer can give their opinion on that service you provided. Leaving a buyer feedback is not meant to be to grade a buyer, it is there to THANK a buyer for supporting you. When was the last time you patronized a store and they graded you ? Think about it.

kh-stanley1 · ‎10-01-2019

Hi everyone,

Due to the length of time that has passed since this thread began, we have locked it from future replies. If this is still an issue that warrants discussion, don't hesitate to begin a new thread here.

Thanks.

kh-stanley1 · ‎10-01-2019

Hi everyone,

Due to the length of time that has passed since this thread began, we have locked it from future replies. If this is still an issue that warrants discussion, don't hesitate to begin a new thread here.

Thanks.