08-31-2021 10:11 AM
When a transaction is Cancelled it should drop off the list for leaving Feedback. This is NOT happening and it should. Getting reminders to leave FB on cancelled transactions is a flaw in eBay's programming ...
Along with this little issue is the fact that Cancelled transactions can NOT be deleted from the Orders list in Seller Hub ... leaving it on the last simply skews the sales dollar amounts ...
08-31-2021 10:48 AM
I don't think eBay ever blocks a Seller from leaving feedback
if they chose to do so.
On the rear occasion were feedback is blocked it is on the
Buyer side to protect the Seller.
08-31-2021 01:18 PM - edited 08-31-2021 01:19 PM
@eunster1313 wrote:
I don't think eBay ever blocks a Seller from leaving feedback
if they chose to do so.
On the rear occasion were feedback is blocked it is on the
Buyer side to protect the Seller.
@eunster1313 For me it just doesn't make sense to have a Cancelled item remain on the Feedback list ... the deal is over if its cancelled, we're talking UPIs for the most part, so correct me if I am wrong, since it was never paid for the Buyer can't leave any Feedback ... or can they?
08-31-2021 01:20 PM
@mr_lincoln On and off thing for me - for a while the canceled transaction feedback was annoyingly sticky. Then they disappeared after the cancellation was processed - they seem to be back again now?
I've had buyers leave FB on canceled (at their request) transactions.
08-31-2021 01:24 PM
@chapeau-noir wrote:@mr_lincoln On and off thing for me - for a while the canceled transaction feedback was annoyingly sticky. Then they disappeared after the cancellation was processed - they seem to be back again now?
I've had buyers leave FB on canceled (at their request) transactions.
@chapeau-noir Yes, I know they can leave FB if a PAID transaction is cancelled ... I'm curious about Unpaid items.
08-31-2021 03:36 PM
Got ya! I'm all immediate payment required so didn't realise.
08-31-2021 03:52 PM
08-31-2021 05:06 PM - edited 08-31-2021 05:07 PM
@coffeebean832 wrote:déjà vu
@coffeebean832 You would think they would fix it ... BUT, the good news is they passed it on the department that handles that ..... ZZZZZZZZZZZZZZZZzzzzzzzzzzzzzzzzzzzzzzzzzzzzz