Why are negatives not given for unpaid items?

[fmw_tuning]

I have always thought this question in my head, they are agreeing to buy the item when they make an offer or hit the buy it now. 

So when the item is not paid for you have lost several days of exposure and potential buyers.  Yes you could relist the item but then you run the risk of having 1 item with two buyers. So you would then need to cancel it with out of stock which now has cost you more money in fee's and then could result in you getting a negative. 

Unpaid items strikes are honestly a joke, they are not publicly displayed like a negative and you need to get several of them for them to actually do anything. 

I don't see why a negative should not be recorded for unpaid item strikes but maybe their is a good reason so please let me know if anyone has the answer. 

Thank you. 

[bigdeals.etc]

Because buyers don't like getting negatives.

[tdumonde2014]

Because no Business Publicly Shames there Buyers.

[eburtonlab]

@fmw_tuning 

Unpaid items strikes are honestly a joke, they are not publicly displayed like a negative and you need to get several of them for them to actually do anything.

Users with two or more unpaid strikes can be blocked from bidding on your items.

Users with (currently theoretical buying) negatives in their feedback cannot.

It is not clear why you would prefer buyers with high negatives bidding on your items rather than bidders with unpaid item strikes being blocked.

[onlinecentral]

The sellers should have the right to block buyers based upon recent and lifetime
A) Unpaid Item Strikes
B) Cancellations
C) Returns and returns with buyer abuse reported
D) Number of blocked bidder lists their ID appears on
All of those numbers are hidden and can stay that way.
Then the word on the street will change from Anything Goes with No Consequences on eBay to Buyer Behave Yourself.

[the*dog*ate*my*tablecloth]

Most sellers never see their buyer coming. It would annoy a lot of people without very much benefit. The block works automagically.

People change their minds. Have you ever returned anything to Target? Did they put a big R on your forehead?

[smileytown18]

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@the*dog*ate*my*tablecloth wrote:

People change their minds. Have you ever returned anything to Target? Did they put a big R on your forehead?

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If they would, a bunch of people would be walking around branded!

I recently had someone contact me that she was blocked from buying because of unpaid item strikes, she then gave a long list of excuses. I was like" wow, the system worked for once!".

[mam98031]

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@bigdeals.etc wrote:

Because buyers don't like getting negatives.

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No one likes getting a neg.  

[the*dog*ate*my*tablecloth]

I don't think it's a huge thing on Ebay either way. I almost never see sellers below a 99.6%. Sellers are hardly getting a flood of undeserved negatives. This is Lake Ebay where all sellers are above average whether they deserve it or not.

[bigdeals.etc]

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@mam98031 wrote:

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@bigdeals.etc wrote:

Because buyers don't like getting negatives.

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No one likes getting a neg.  

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Touche. I wonder if we tell ebay that we don't like getting negs too, will ebay remove them too.

[mam98031]

We can't leave a neg because it is BAD for business.  Absolutely a horrible business move to do that to any customer.  Publicly shaming them is not the answer.   And it looks terrible in regards to the business.

While it is bad enough to do that a customer.  It isn't because of that one customer that it is banned from Ebay.  Overall it is a really bad move as a business.  Potential buyers will be very concerned that a seller would neg them when they may have done nothing wrong.  Scaring away potential buyers will not do anything to grow Ebay or your sales.  But it will decrease your sales and that of Ebay's.

IMHO we should completely do away with buyer FB all together.  It serves no purpose whatsoever.  Most other similar sites have gone this direction and I think this site should as well.

We have the ability to block buyers that have 2 or more UIDs on their record in the past 12 months [shorter terms are available as well].  I would like to see more blocks available in the Buyer Requirement Section of our Site Preferences too.  Reasonable blocks, but more options than we currently have to be sure.

But negative FB isn't the answer to deter this issue on non payers.  The more sellers that have their site preferences set to the strictest rule, which is 2 in 12 months.  The more and more that buyers that are re-offenders won't be able to even purchase on Ebay because sellers are joining together to prevent it.

[mam98031]

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@the*dog*ate*my*tablecloth wrote:

I don't think it's a huge thing on Ebay either way. I almost never see sellers below a 99.6%. Sellers are hardly getting a flood of undeserved negatives. This is Lake Ebay where all sellers are above average whether they deserve it or not.

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I think that is because most buyers are good honest people.  But it also depends on what categories you sell in too.  Some are just harder and more problematic to sell in than others.  

[southern*sweet*tea]

My items are buy it now.  I don't see my buyer coming. Tell me what good your "warning" will do for me?  Strikes totally block those buyers from purchasing from me, 100% of the time.

Approximately 80-85% of all Ebay listings are buy it now/fixed price, which leaves 15-20% only as auctions. Why would you want to only "warn" less than 20% of sellers?

Besides, I don't look at buyer feedback, and if I did I wouldn't give a toot what their feedback received looked like - it's the feedback LEFT that tells the story.

.

[fashunu4eeuh]

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@fmw_tuning wrote:

“...  Yes you could relist the item but then you run the risk of having 1 item with two buyers. So you would then need to cancel it with out of stock which now has cost you more money in fee's and then could result in you getting a negative...”

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Just to clarify, cancelling a transaction with an Out Of Stock reason can get a penalty defect recorded on a seller’s account. If a buyer wants to back out of a sale, sellers need to choose Buyer Requested as the reason for the cancel. Out Of Stock is for seller initiated cancellations.