The eBay Community

Payment dispute

A new form of fraud on ebay.Sold an item for 85.00.Ebay says buyer filed a payment dispute.Contacted the buyer and they claim they never filed one.Item was delivered and they acknowledge receiving it.Then they say its the service for proved that file...

How does one purchase from eBay Mexico from the USA?

Hello everyone! I collect glass items made by a Mexican company. But every time I go to the Mexican eBay site, click on any link or do any searches, I immediately find that I am looking at eBay USA. Again, I perform a search there and have the US pag...

Why Are Sellers Permitted To Use "Buyer Requested" On Out Of Stock Cancellations?

I just had this happen again today and it seems to be endemic. I have probably actually asked to cancel a purchase once or twice in a quarter century, but have had many sellers claim "buyer requested" on cancellations when it was the seller who could...

I'm pretty sure I was scammed by a Chinese seller, but don't know exactly how yet.

Hello, I've purchased new rims for my truck from this listing which I suspect is a scammer. I meant to buy now from an identical listing, but accidentally bought from the potential scammer's listing because they stole all the images and description f...

Resolved! Buyers Protection Fee

I wish eBay would offer a button. Which the buyer could opt-in/out of this protection fee, before purchasing an item. I'm losing sales because some buyers don't agree with the protection fee, that eBay is making them accept. I get it, we all want to ...

Resolved! eBay's Customer Service & Refund Issues

eBay presents itself as an organization that offers the possibility of refunds for those who do not receive their purchased goods. However, my experience has proven otherwise.I personally ordered certain products in November 2024, and since that day,...

Why is my account restricted for absolutely no reason?

Why is my account restricted for absolutely no reason? I have been selling on eBay for 19 years. 100% positive feedback. Everything was fine. But today my account was blocked. Although all my buyers were satisfied with the deal

How to Buy Authentic on eBay—No Scams, Just Deals & Tips?

Hi everyone! I'm new to eBay shopping and really eager to learn how to ensure I'm getting genuine products. I'm worried about scams and would love to hear any tips you guys have on checking product authenticity. Also, I'm curious if there are any hid...

Resolved! Stupid question from a buyer, or is it?

A few months ago I got this stupid question from a buyer. Or at least at the time I thought it was stupid. Since then I notice I’m getting that same question more often now. That made me wonder if there was an actual reason for asking the seller this...