eBay

ethinique · ‎09-03-2018

Reason. Total and ruinous bias to the buyers over the sellers. Latest being 30 day return "to help you conform to industry standards".

This follows elimination of any critical feedback on buyers while leaving a negative and neutral option for them with the sellers. Even a totally false negative cannot be erased by the seller.

And how about if you ship something and it is PROVEN to have arrived but the onus still lies on you to REALLY prove it somehow when the buyer reports thet they "did not recieve" the item.

Ebay somehow missed the memo on how there will be no buyers if there are no sellers left. This seller has just about had enough. Looking for an alternative at the moment as I am sure are others.

plumbingspecials · ‎09-04-2018

Use signature confirmation for deliveries, accept 30 day returns buyer pays return shipping to discourage returns. This will help to cut back on the fraud and ill-intent. Hang in there, and if you can't, "... that's the direction ebay is taking..."

calistas_closet33 · ‎09-04-2018

buyers will often choose SNAD return reason to avoid paying return fees..not all but some.

18704d · ‎09-05-2018

"Ebay somehow missed the memo on how there will be no buyers if there are no sellers left."

--------

I'm not sure this is true, or that eBay believes it.

Either way, sellers must factor in returns, and false returns, into their business plan of selling here. Especially small sellers who "aren't businesses".

Thanks,

Lynn

Lynn

You love me for everything you hate me for

.

the*dog*ate*my*tablecloth · ‎09-05-2018

You know the privilege of leaving negative comments for buyers was lost in 2008? That's TEN years ago. Where else do merchants have the ability to publicly denigrate their customers?

If Ebay wants to have buyers they have to be protected from unscrupulous sellers. Buyers used to be ripped off a lot in the early Ebay days, then negged for the privilege. Ebay would not have had buyers at all had that continued. Also once Ebay started requiring online payments the buyers were protected by their credit cards.

The days of Ebay being a peer to peer platform are long gone. Sellers seem to like having the seller to customer ability to sell yet not the seller to customer higher burden of care. The two go hand in hand. Want customers you have to treat them like customers.

bubbleman2010 · ‎09-05-2018

I don't think ebays protect the buyers at all costs is working out to well. The next round of layoffs is coming down the pike so expect it to go from bad now to even worst.....

the*dog*ate*my*tablecloth · ‎09-05-2018

IMO reading the boards on a daily basis, buyers are tired of the drama. If they buy on Amazon they get what they ordered. They don't get cancelled orders. They don't get SNAD items on a regular basis. They don't get Amazon calling them scammers and refusing returns and making life difficult.

I wouldn't buy from an Amazon third party seller on a bet. In my experience they're worse than Ebay sellers. However if I want new drama-free items, I don't look here first.

hioctane62 · ‎09-05-2018

The new 4% FVF penalty for "high rate" of SNAD returns is going to make a LOT of sellers leave. Ebay is doing everything they can, including purposeful "glitches", to make sure they push as many sellers as possible into this higher FVF.

Ebay doesn't WANT sellers to leave, they just want us to pay more, and say it's our own fault.

the_fancy_fox · ‎09-05-2018

@the*dog*ate*my*tablecloth wrote:
You know the privilege of leaving negative comments for buyers was lost in 2008? That's TEN years ago. Where else do merchants have the ability to publicly denigrate their customers?

If Ebay wants to have buyers they have to be protected from unscrupulous sellers. Buyers used to be ripped off a lot in the early Ebay days, then negged for the privilege. Ebay would not have had buyers at all had that continued. Also once Ebay started requiring online payments the buyers were protected by their credit cards.

The days of Ebay being a peer to peer platform are long gone. Sellers seem to like having the seller to customer ability to sell yet not the seller to customer higher burden of care. The two go hand in hand. Want customers you have to treat them like customers.

And it’s past time for the feedback system as we know it to go away.

its time for a system that tracks successful / unsuccessful transactions.

Buyer doesnt report a problem within 30 days? That’s successful. Partials, refunds or returns are unsuccessful.

For a feedback system to have any semblance of being real, those buyers that never leave positives need to be accounted for.

Personally, although I know ebay would never do it, want to stop scamming buyers? Have them rated the same way. Partial refund and returns are an unsuccessful transaction.

The Race is over
The Rats won.

the_fancy_fox · ‎09-05-2018

@the*dog*ate*my*tablecloth wrote:
IMO reading the boards on a daily basis, buyers are tired of the drama. If they buy on Amazon they get what they ordered. They don't get cancelled orders. They don't get SNAD items on a regular basis. They don't get Amazon calling them scammers and refusing returns and making life difficult.

I wouldn't buy from an Amazon third party seller on a bet. In my experience they're worse than Ebay sellers. However if I want new drama-free items, I don't look here first.

As an amazon buyer it’s really obvious why I shop there. I can FIND what I am looking for. I tried to buy a 9’x12’ rug on eBay, and it was impossible and a total time waster, most were out of stock yet I still had to go listing by listing to find that out.

Want another time waster? I wanted some solar path lights. That category is completely messed up with Chinese sellers gaming the system.

The Race is over
The Rats won.

odyssey30 · ‎09-05-2018

Save more on your final value fees
As a Top Rated Seller, you get 10% off final value fees, as well as a seal on your listings, when you offer same or 1 day handling time, and, for most categories, a free 30 day return policy.

I love that I can no longer even get my 10% discount because I will not change my returns to pay shipping both ways! Did I miss the email informing sellers of this change? Now there is absolutely ZERO incentive for sellers on eBay. Been selling for 20 years, this is SO sad.

carlmarxx · ‎09-05-2018

@the_fancy_fox wrote:
@the*dog*ate*my*tablecloth wrote:
You know the privilege of leaving negative comments for buyers was lost in 2008? That's TEN years ago. Where else do merchants have the ability to publicly denigrate their customers?

If Ebay wants to have buyers they have to be protected from unscrupulous sellers. Buyers used to be ripped off a lot in the early Ebay days, then negged for the privilege. Ebay would not have had buyers at all had that continued. Also once Ebay started requiring online payments the buyers were protected by their credit cards.

The days of Ebay being a peer to peer platform are long gone. Sellers seem to like having the seller to customer ability to sell yet not the seller to customer higher burden of care. The two go hand in hand. Want customers you have to treat them like customers.

And it’s past time for the feedback system as we know it to go away.

its time for a system that tracks successful / unsuccessful transactions.

Buyer doesnt report a problem within 30 days? That’s successful. Partials, refunds or returns are unsuccessful.

For a feedback system to have any semblance of being real, those buyers that never leave positives need to be accounted for.

Personally, although I know ebay would never do it, want to stop scamming buyers? Have them rated the same way. Partial refund and returns are an unsuccessful transaction.

The FBI started keep track of over all online buyer and seller fraud in 2000 . From 2000-2007 their reports showed that seller fraud was on decline where as buyer was going up . a lot buyer fraud was do to easy credit cards that had no question ask charge back policy's and the consumer rights folks that pushed for easy snad disputes did help at all. then had the great recession under Bush Jr in 2008 . Since then buyer fraud has gone up and seller fraud has gone to the bottom . The retail industry has been losing billions of dollars too retail buyer fraud .

lewisburggold · ‎09-05-2018

Ebay stock is dropping more and more. Hmmmmm i wonder why. Maybe its got something to do with all the changes made recently. We feel your pain there should be more to protect sellers. But why bother protecting sellers when you have upteen thousand just waiting. We dont think its right the way things are now. Best regards

monster-deals · ‎09-05-2018

@the*dog*ate*my*tablecloth wrote:
Where else do merchants have the ability to publicly denigrate their customers?

Just about everywhere else.,

u_cant_take_it_with_u · ‎09-05-2018

@18704d wrote:

Either way, sellers must factor in returns, and false returns, into their business plan of selling here. Especially small sellers who "aren't businesses".

Thanks,
Lynn

And that sounds all well on paper...But to a buying community, that is already rediculously cost conscious, raising one's prices to cover ANYthing, can be a dicey bet. And the smaller the seller, the more difficult it is to cover/absorb the unexpected.