Who do I send my Digital Delivered Goods application to?

[giovre-14]

    I read the guidelines for selling digital goods and everything, and I also saw the link with the text "you may submit an application" which I click on to email.

When I am done filling out my email, I hit send and it says that the email address is invalid. I looked which email address it had and it said " To: DL-eBay-ebay_vetting_digitaldownloads" (This is not an email address) Since the link does not provide me with the email address to send the email to, I cannot send it.

So, which email address do I send my email to?

 Thanks.

[jabo_8641]

Yeah I have the same problem here as well

[lacemaker3 · Accepted solution]

That link is new within the last couple of months. According to the requirements, you have to be a corporation in order to qualify for listing digital goods, so perhaps   your legal department could contact eBay corporate. Then they can either get the form and find out how to submit it, or they can report the bad link.

[itsinthehole!]

Had same issue.  The link is a mailto link but it prefills with an invalid email address that is missing the @ symbol and the hostname.  Maybe the email address is supposed to have suffix of @ebay.com?

[itsinthehole!]

lacemaker3 - I don't see anything in the full policy that says you have to be a corporation to sell digital goods.  Please reply with the text in the policy that states this.

[lacemaker3]

@itsinthehole!, you can't?

https://www.ebay.com/help/policies/prohibited-restricted-items/digitally-delivered-goods-policy?id=4...

[annadryl]

I just take that to mean that the seller has to be someone with the full rights to sell those digital items, and not just a bootlegger or someone. That's a sketchy area, but I'm not sure the seller has to be some large corporation, just legit.

Of course we might not know until they want to fix their links...

[lacemaker3]

That's pretty specific legal terminology. I think it means exactly what it says. It doesn't say a large corporation, just that the seller has to be incorporated. You can look up the legal meaning of that online. The third sentence is about the requirement to be legally authorized and have full rights to sell the items, so it wouldn't make sense to two sentences with completely different wording, but mean the same thing.

You know that eBay doesn't want digital items being sold on the site. That's why the policy says they can only be listed in a Classified Ad, which means they can't actually be sold on eBay at all, just advertised, and the sale has to be completed off-eBay. Given the lengths eBay has gone to lately to prevent transactions from being taken off eBay, the fact they still allow (require) this means a lot.

Currently, the only seller I know that is allowed to sell digital items is PayPal. That's probably why the link doesn't work. They aren't really accepting applications. 

[itsinthehole!]

Thanks, I don't know how I overlooked that the 2 or 3 times I read the full policy.

[lacemaker3]

@itsinthehole!, thanks for the courteous reply and acknowledgement. It's appreciated.

FYI, you almost didn't get the explanation because your "request" came across as very abrupt and demanding. But, I decided that maybe you hadn't meant that, so I gave you the benefit of the doubt.

[realchewie]

Thank you lacemaker3. I read the policy and totally missed that. You just saved me a lot of time trying to figure out what was going on.

Regards,

realchewie