cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

While I'm waiting for eBay for Business...

I thought I would get some opinions here, as well. 

I sold (?) an item this morning to a brand new buyer account, but UPS won't price out the shipping due to an inability to verify the shipping address. I send the buyer (?) a message explaining the problem and letting them know I would be cancelling the sale due to "issue with shipping address" and just take the 30¢ hit from eBay. 

Two hours later, this same buyer creates another account and tries to purchase again, providing the same shipping address. I don't know - maybe they thought the new account would make their shipping address valid?🤷 So... second sale gets cancelled for the same reason and I get to pay good ol' eBay another 30¢ for my troubles. 

 

Other than blocking the two user accounts that they've already tried to purchase with (done!), what other suggestions can anyone offer to discourage this individual from trying a third time with yet another new account (I suspect that's what's going to happen - no way to be certain, of course)

If you have never owned a dachshund, no explanation is possible.
If you have owned a dachshund, no explanation is necessary.
(with apologies to St. Thomas Aquinas)
Message 1 of 7
latest reply
6 REPLIES 6

Re: While I'm waiting for eBay for Business...

Other than blocking the two user accounts that they've already tried to purchase with (done!), what other suggestions can anyone offer to discourage this individual from trying a third time with yet another new account (I suspect that's what's going to happen - no way to be certain, of course)

 

@friskya 

 

I'd not relist just now.

Message 2 of 7
latest reply

Re: While I'm waiting for eBay for Business...

Seems rather unfair to those who might have a real address, @mtgraves7984 

 

There should be a better solution - shouldn't there be?

If you have never owned a dachshund, no explanation is possible.
If you have owned a dachshund, no explanation is necessary.
(with apologies to St. Thomas Aquinas)
Message 3 of 7
latest reply

Re: While I'm waiting for eBay for Business...

I agree with @mtgraves7984  and would hold off relisting at least for a day just because hopefully the whacky new account maker moves on   

Message 4 of 7
latest reply

Re: While I'm waiting for eBay for Business...

After blocking them, I would get in touch with ebay and report both the IDs. It is obvious a scammer or just someone trying to harass you. 

Message 5 of 7
latest reply

Re: While I'm waiting for eBay for Business...

There should be a better solution - shouldn't there be?

 

@friskya 

 

Oh, I'm sure there are other  solutions... and some might be better. But if that buyer has an eye on it, how many times are you willing to pay $.30 (today) to find out? I'd not relist just now.

Message 6 of 7
latest reply

Re: While I'm waiting for eBay for Business...

A better solution would be eBay should not be getting 30 cents every time this happens. eBay should insure that they only charge when they do their due diligence on verifying both sellers and buyers. 

How does anyone know if that was truly a buyer.......30 cents once 30 cents a million times, it adds up.

Message 7 of 7
latest reply