11-03-2020 05:34 PM
For many years its been real simple. Hover my mouse pointer at a spot on my home page that dropped a list down that has options, including "sold". This is how I always went to look at my recently sold items, and how I got to the place where I put the tracking numbers in after shipping. Apparently they changed that, and now I can't find the sold list at all. I feel like I have clicked everything there is to click and looked through almost every list, but nope. I'm sure I'm just missing something, but it's pretty frustrating.
Only way I could find to add the tracking through ebay for an item I just sold was in the actual email I got from ebay when it sold. Right under the big blue "print a shipping label" button in small print it says "Already shipped? Update tracking information".
But then when I actually click that and put in tracking, it not only doesn't automatically recognize the carrier anymore, it takes me to this when I hit save-
We looked everywhere.
Then of course if I do click the help pages, none of the options say anything like "I can't find my sold items list and have no friggin idea if putting the tracking in and saving it actually did anything".
Solved! Go to Best Answer
11-03-2020 05:59 PM
eBay has made some changes to the Summary page; if you are having trouble getting the page to load, try holding down the shift key and refreshing the page. Otherwise, try clearing browser cache (and possibly eBay cookies).
If you still have problems with that page or with links on that page, you may be able to use alternative links, depending on what information you are trying to find.
Seller Hub Overview:
If the Selling Overview page is still giving you problems, try these direct links:
Orders (https://www.ebay.com/sh/ord)
Active listings (https://www.ebay.com/sh/lst/active)
Marketing (https://www.ebay.com/sh/mkt)
Performance (https://www.ebay.com/sh/prf)
Payments (https://www.ebay.com/sh/acc)
Research (https://www.ebay.com/sh/research)
Alternate links
sold:
https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&CurrentPage=MyeBayNextSold&ssPageName=STRK:ME:LNLK:M...
all selling:
https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&CurrentPage=MyeBayNextAllSelling&ssPageName=STRK:ME:...
11-03-2020 05:59 PM
eBay has made some changes to the Summary page; if you are having trouble getting the page to load, try holding down the shift key and refreshing the page. Otherwise, try clearing browser cache (and possibly eBay cookies).
If you still have problems with that page or with links on that page, you may be able to use alternative links, depending on what information you are trying to find.
Seller Hub Overview:
If the Selling Overview page is still giving you problems, try these direct links:
Orders (https://www.ebay.com/sh/ord)
Active listings (https://www.ebay.com/sh/lst/active)
Marketing (https://www.ebay.com/sh/mkt)
Performance (https://www.ebay.com/sh/prf)
Payments (https://www.ebay.com/sh/acc)
Research (https://www.ebay.com/sh/research)
Alternate links
sold:
https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&CurrentPage=MyeBayNextSold&ssPageName=STRK:ME:LNLK:M...
all selling:
https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&CurrentPage=MyeBayNextAllSelling&ssPageName=STRK:ME:...
11-22-2023 09:24 AM
Where is the list? Simple - how do I GET TO the list of sold items so I can ship?