07-01-2021 07:51 AM
A week ago I was able to go to Seller Hub, then click on "Seller Level", and after scrolling to the bottom of the page, see my all time sales amounts in both a total dollar amount and total number of items sold. This week, it's no longer there, and Customer Service cannot seem to find an answer for me. I'd seen an article somewhere saying that it was now to be found by going to the Subscriptions page ( under account) and signing up for sales reports, but that is apparently either not true or no longer the case.
Anyone know where they are now?
01-05-2022 07:52 PM
If Ebay valued its customers (the Sellers who generate the revenue), they would 1: Have not gotten rid of all time sales data, and 2: would have the courtesy to provide an factual answer in this community as to where to find this info now. Ebay - what do you think?
01-05-2022 08:42 PM - edited 01-05-2022 08:43 PM
@andorrichards wrote:If Ebay valued its customers (the Sellers who generate the revenue), they would 1: Have not gotten rid of all time sales data, and 2: would have the courtesy to provide an factual answer in this community as to where to find this info now. Ebay - what do you think?
@andorrichards I am not aware of an answer to the question as to why they canned a Seller's all time sales count and dollar amount NOR why eBay stopped letting Sellers see WHO is Following them ...
These changes I think are the result of them changing from the old computer code associated with the Classic My eBay Selling pages and the new programming that includes Seller Hub, Managed Payments, etc. I think the programmers simply had no clue on how to carry that old information forward for Sellers or upper management decided they didn't care. The truth is in there somewhere but we may never be privy to it.
Not letting a Seller see who is Following them may be more related to their paranoia of transactions going OFF the site ... if that is not true they are more then welcome to post the real reason at any time ...
In any event, I happen to have kept a master spreadsheet from day one of Selling for each month ... total sales and total dollars ... at least I can get that info from time to time if I want it ...
This thread is starting to get a little old ...
01-05-2022 08:59 PM
@prof_who_collectibles wrote:I really enjoyed having that information and had set goals based on that number. Why won't eBay simply answer the questions: why is that data no longer available and can it be added back?
Sellers demand to know lifetime sales total!
Try requesting your personal data. It has everything back to when you first created your account. It takes about 7 days to get info back from eBay
02-25-2022 03:49 PM
On my PC, not my phone, I went to the ACCOUNT tab (Activity and Messages are the other options).
Under the “Personal Info” section is a link to “Request your eBay data”.
Click on that link.
It takes you to a page where you can check mark all types of data sets; select a date range and just the sales history.
It will take awhile to compile this report. When it is ready it will be emailed to you.
05-25-2022 09:03 PM
I just requested my data today. Thanks for posting these instructions.