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Where are my store items?

I have over 2,500 active items in my eBay seller account.  Though I only have around 90 of those items showing up in my store.  I can confirm that each of the 2,500+ items are mapped to a valid category/sub-category in my store but they still are not showing up.  Any ideas?

Message 1 of 8
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7 REPLIES 7

Where are my store items?

When I view your store, I see 53 listings.

 

Let's see if we can get someone to help.

 

tyler@ebay 

@Anonymous 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 2 of 8
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Where are my store items?

Yes-  We have never not once placed our store on vacation.  We show over 2500 items as active in out my ebay store but they do not show up on the store itself.  This is very alarming.  Where are my parts?

Message 3 of 8
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Where are my store items?


@yearonemusclecarproducts wrote:

Yes-  We have never not once placed our store on vacation.  We show over 2500 items as active in out my ebay store but they do not show up on the store itself.  This is very alarming.  Where are my parts?


I don't know that this will help, but just check your site preferences for your inventory items and make sure you are not signed up for the OOS [out of stock] function.  This shouldn't be causing your issue unless your are OOS on all those items, but just give it a try and see if it has any impact.  It could take a bit of time for all the listings to come back if this is the issue.  Just a thought of something to try while we wait for a CSR to pop in and help.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 4 of 8
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Where are my store items?

I see 41 items in your store. Ouch.

Message 5 of 8
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Where are my store items?

Anonymous
Not applicable

@yearonemusclecarproducts wrote:

I have over 2,500 active items in my eBay seller account.  Though I only have around 90 of those items showing up in my store.  I can confirm that each of the 2,500+ items are mapped to a valid category/sub-category in my store but they still are not showing up.  Any ideas?


Hi @yearonemusclecarproducts, I recommend you review the messages from eBay that have been sent to you recently for more information. While I won't be able to elaborate here, you are welcome to contact Customer Service to address any additional concerns you may have.

Message 6 of 8
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Where are my store items?

Whoops.  Did you review the email Ebay sent you carefully?  I hope you will consider coming back and updating the thread once you review and respond to whatever Ebay has told you needs to be done to fix your issues.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 7 of 8
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Where are my store items?

Something is seriously not right with your listings. When I go to view your listings page, every time I refresh it I get a new number. In one case it showed nothing. Viewing your actual store it shows 3 items.

Message 8 of 8
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