11-07-2023 03:38 AM
Ok, this has happened a couple times now and just happened again.
Usually it goes like this...
Buyer: Hey! I got an offer from you last week, can I still get it for that price/is that offer still good?.
(As any seller knows, I can't send a 2nd offer to the buyer if the first one was one of the anonymous watcher offers)
Me: Sure! Unfortunately I can't send you it again, as EBay limits us to sending one offer per buyer, so I'm opening "Make Offer" feature on the listing, please submit it and we'll get it taken care of. (Usually, but not always, I clearly state the price. Sometimes I don't if the buyer already mentioned the price.)
Later, I get an offer from the buyer for a buck or couple bucks less than the agreed upon price. I'm nice and I send back the counter offer and put in the message a reference to how this was already the agreed upon price... when I almost rather decline and block over the shenanigans.
You passed up the discount before. You're coming back asking for it again. I could just say no. I say yes and you disrespect me by trying to skim a buck or couple bucks off. Seriously?
Also, i know some will say, instead of making "Best Offer" feature, just drop the Buy It Now price and have then BIN it, and I've done that before, but I usually only do that when I know the person is going to do it right away. Too often I have buyers wait 24 hrs or so and sometimes never come back, I rather not drop BIN price and forget about it if buyer doesnt come back
11-07-2023 03:40 AM
You have a valid point, of course. But probably there are some buyers who figure, "he dropped it lower once", maybe he will go lower yet". Please do not consider it an insult, just respond in whatever way you wish.
11-07-2023 03:55 AM
Block that deadbeat immediately, is my advice.
11-07-2023 04:15 AM
@seconhandrosie wrote:Block that deadbeat immediately, is my advice.
Business must be booming if you leap to block over a perceived slight by a potential buyer you know nothing about.
I don't use offers of any type but when approached I try to use my merchant skills to produce a sale at full price, doesn't work all the time but often they come back later for the item in question or something else.
11-07-2023 04:49 AM
@soh.maryl wrote:You have a valid point, of course. But probably there are some buyers who figure, "he dropped it lower once", maybe he will go lower yet". Please do not consider it an insult, just respond in whatever way you wish.
If you come to me and ask me "Will you still sell it to me for $32.95?" and I say yes .... if you try to then pay $30 or $31 or $32... (anything other than $32.95) it's a bit insulting.
It's just disrespectful in terms of business practice. I mean, there is an agreed upon price and now you try to drop it lower... it's just especially disrespectful as they are the ones who came to me asking for me to sell it to them at X price and then after that, tried to go lower.
I don't block them, I give them a chance. But I usually block those who pull shenanigans, they don't get second chances...they're actually lucky if they get a first chance.
11-07-2023 04:54 AM
@slippinjimmy wrote:
@seconhandrosie wrote:Block that deadbeat immediately, is my advice.
Business must be booming if you leap to block over a perceived slight by a potential buyer you know nothing about.
I don't use offers of any type but when approached I try to use my merchant skills to produce a sale at full price, doesn't work all the time but often they come back later for the item in question or something else.
I guess I can see the rub there with the "insulting me" and sounding personal and your attribution of "perceived slight".
I will say this practice to me is playing games ... it's not real business at that point, and it's disrespectful because it's wasting time. Some amount of time went into dealing with the buyer already, so for them to then waste my time is disrespectful so that's what I find insulting. It's not personal, but I guess me blocking them shouldn't be taken personally either 🤣
11-07-2023 06:08 AM
Buyers are just buyers............they aren't "business people"...........they don't/can't know your "rules" or expectations. Some do treat it like a game and want to win...... Personally, I'll take a buck or two less on most stuff if it makes the sale.....and makes them happy to buy something.
11-07-2023 06:13 AM
I've been a Feebay seller for over twenty years and my sales tanked about a year ago. Not because of blocking deadbeats but because Feebay started manipulating algorithms to force sellers into the promoted listings scam. In over twenty years I have encountered many good and bad buyers. I block the bad ones.
11-07-2023 06:20 AM
No one likes to be insulted, but you can't take it personally.
I had a $13 offer recently on an item listed for $150. I countered with a note: "Thanks for your interest. I'm countering with $130, the price you must have meant. I assume that your offer of $13 was just a typo, since that would be more than 90 percent off."
Not surprisingly, I never heard from the "buyer" again. But I felt pretty good about it anyway.
11-07-2023 06:26 AM
@ajs_coins_and_alchemy wrote:
@soh.maryl wrote:You have a valid point, of course. But probably there are some buyers who figure, "he dropped it lower once", maybe he will go lower yet". Please do not consider it an insult, just respond in whatever way you wish.
If you come to me and ask me "Will you still sell it to me for $32.95?" and I say yes .... if you try to then pay $30 or $31 or $32... (anything other than $32.95) it's a bit insulting.
It's just disrespectful in terms of business practice. I mean, there is an agreed upon price and now you try to drop it lower... it's just especially disrespectful as they are the ones who came to me asking for me to sell it to them at X price and then after that, tried to go lower.
I don't block them, I give them a chance. But I usually block those who pull shenanigans, they don't get second chances...they're actually lucky if they get a first chance.
When the buyer starts crawfishing on an agreed upon price, I move on right away. Sometimes I even take the item down for awhile if it is an expensive one. Out of sight, out of mind. BBL.
11-07-2023 06:27 AM
@slippinjimmy wrote:
@seconhandrosie wrote:Block that deadbeat immediately, is my advice.
Business must be booming if you leap to block over a perceived slight by a potential buyer you know nothing about.
I don't use offers of any type but when approached I try to use my merchant skills to produce a sale at full price, doesn't work all the time but often they come back later for the item in question or something else.
Yep, it ain't personal albeit personal skills are required.
11-07-2023 06:29 AM - edited 11-07-2023 06:31 AM
@ajs_coins_and_alchemy wrote:
@soh.maryl wrote:You have a valid point, of course. But probably there are some buyers who figure, "he dropped it lower once", maybe he will go lower yet". Please do not consider it an insult, just respond in whatever way you wish.
If you come to me and ask me "Will you still sell it to me for $32.95?" and I say yes .... if you try to then pay $30 or $31 or $32... (anything other than $32.95) it's a bit insulting.
It's just disrespectful in terms of business practice. I mean, there is an agreed upon price and now you try to drop it lower... it's just especially disrespectful as they are the ones who came to me asking for me to sell it to them at X price and then after that, tried to go lower.
I don't block them, I give them a chance. But I usually block those who pull shenanigans, they don't get second chances...they're actually lucky if they get a first chance.
Yes but that's not the case here, the seller in this discussion automatically sent out the original offer to the buyer (and most likely simply because the buyer perused their item, with or without intent to buy).
It is a sales tactic so the buyer's response in these cases comes as no surprise to me, in fact I may start doing it myself.
11-07-2023 06:38 AM - edited 11-07-2023 06:39 AM
@ajs_coins_and_alchemy wrote:Ok, this has happened a couple times now and just happened again.
Usually it goes like this...
Buyer: Hey! I got an offer from you last week, can I still get it for that price/is that offer still good?.
See, the title of this thread is misleading, it states:
When YOU ask ME for a discounted price (and I agree etc)
But then in the post you state the buyer mentions that they got an offer from you!
So which is it, did the buyer come up and ask you...
Or did you send an unsolicited offer?
In most cases the unsolicited offer is an automatic email message sent out by the seller's pre-formatted store seller settings...
But hard to say, again did you (or your store) send the offer or did the buyer ask you?
11-07-2023 06:49 AM
@ajs_coins_and_alchemy wrote:
@soh.maryl wrote:You have a valid point, of course. But probably there are some buyers who figure, "he dropped it lower once", maybe he will go lower yet". Please do not consider it an insult, just respond in whatever way you wish.
If you come to me and ask me "Will you still sell it to me for $32.95?" and I say yes .... if you try to then pay $30 or $31 or $32... (anything other than $32.95) it's a bit insulting.
It's just disrespectful in terms of business practice. I mean, there is an agreed upon price and now you try to drop it lower... it's just especially disrespectful as they are the ones who came to me asking for me to sell it to them at X price and then after that, tried to go lower.
I don't block them, I give them a chance. But I usually block those who pull shenanigans, they don't get second chances...they're actually lucky if they get a first chance.
By even taking offers or making offers, you the "merchant" are signaling buyers you will take LESS than the stated price. eBay is a flea market and a yard sale. If you don't want to entertain haggling, then sell on those massive ecommerce sites that do not allow offers, just the stated price. You are free to have all of your listings done with BIN only and NO offers accepted.
You already demonstrated you will take less. The buyer wants to know if you will take less than that. You also have an OPTION when you do offers, to set the lowest price you would even entertain on offers. If you are not using that option when taking offers, you have no grounds to be upset about lowball offers. You are telling eBay AND buyers you will entertain ANY offer when you do not set a floor on offers. So you being upset is your own doing and all your own fault, not that of the buyer who you think lowballed you. It's not the byers fault they want a better deal.
After all, if the items in question were such a good deal to begin with and the items so desirable, there would be no need to take offers. It would have been sold already. Are you wanting to just warehouse items, or do you want to move it?
11-07-2023 07:01 AM
I usually just ignore such responses when they go lower or just send a really lowball offer. I now have a buyer who has sent me yet another offer after I sent my last counter offer with the message that this was as low as I can go. I am not blocking said buyer, just no longer responding.