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When searching listings, all the seller information is missing, listings look generic and anonymous

Looking in the coins and paper money categories, all the seller listing info is missing.  No seller ID, feedback #, no TRS badge ect. All the listings look generic. It sure looks odd, does anyone else see this or is it just me?

I checked a few other categories and the same result. Hopefully this is just a glitch?

Message 1 of 12
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When searching listings, all the seller information is missing, listings look generic and anonymous

Sounds like you need to re-do your options for customizing the display of search results.

 

 

Message 2 of 12
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When searching listings, all the seller information is missing, listings look generic and anonymous

I currently see no seller info when category browsing, but if I search using keywords, seller information does appear.

 

Browsing:

eburtonlab_0-1611802669028.png

 

Searching:

eburtonlab_1-1611802715071.png

 

 

Message 3 of 12
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When searching listings, all the seller information is missing, listings look generic and anonymous

Yep. I noticed this new change as well when searching within coins and paper money last might.

 

It seems to me that eBay may be experimenting again. That or its a yet to be announced NEW eBay SEARCH EXPERIENCE.  If that is in fact the case speaking for myself I personally do not like it. I like as much information as I can possibly get on the search page with out having to needlessly click on the listing.

Message 4 of 12
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When searching listings, all the seller information is missing, listings look generic and anonymous


@nobody*s_perfect wrote:

Sounds like you need to re-do your options for customizing the display of search results.

 

 


No eBay has removed the customization button altogether.

 

US_Dollar_Coins_for_Sale_eBay.png

Message 5 of 12
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When searching listings, all the seller information is missing, listings look generic and anonymous

Maybe it's some glitch. Here's a screen shot that I took after seeing your post. And when I click on Customize, the regular menu does come up.

 

 

Screen Shot 2021-01-27 at 10.42.37 PM.png

Message 6 of 12
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When searching listings, all the seller information is missing, listings look generic and anonymous

Exactly what I am seeing, my saved searches are fine but I do most of my browsing using search and then by time ending soonest or newly listed.

I do not want to click every listing in search, the changes always seem to be going backwards!

It reminds me of the new packing list, totally anonymous....

Message 7 of 12
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When searching listings, all the seller information is missing, listings look generic and anonymous

Interesting, I have no customize button as you show above. all I have is a choice between "list view" and "gallery view".

Message 8 of 12
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When searching listings, all the seller information is missing, listings look generic and anonymous

Customization is only available when searching (with keywords).

 

If you are just category browsing, there is no customization available.

 

Message 9 of 12
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When searching listings, all the seller information is missing, listings look generic and anonymous


@eburtonlab wrote:

Customization is only available when searching (with keywords).

 

If you are just category browsing, there is no customization available.

 


You are correct.

 

Wow! I learned something new about eBay today.

 

Thank you for sharing.

Message 10 of 12
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When searching listings, all the seller information is missing, listings look generic and anonymous

You are very welcome!

Message 11 of 12
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When searching listings, all the seller information is missing, listings look generic and anonymous

I have experienced the same thing - loss of the information I have ask to be displayed under customization, particularly seller name.  It has usually occurred when I first log on. I have been able to get my customizations back - even when the customization button is not present, by refreshing / reloading the screen,.

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