When I get money from buyers

[qizh_3342]

I sold a Hermes bag, but I didn’t get money yet, please help me out what is going on with my eBay account and find out what time I can get money to my account.’

Thanks 

qing

[maxine*j]

Read this, to understand the hold on your payout:

https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816

From that link:

Additionally, we may place a transaction hold on funds depending on your seller status, changes to your account status, or other factors we use to help ensure a safe marketplace in all categories, regardless of whether the transaction is covered by our eBay Money Back Guarantee or not:

• New or infrequent sellers will experience transaction holds while learning best selling practices. This helps sellers become established and build a strong selling history on eBay. New sellers typically experience holds for up to 14 days, although sometimes it may be longer
• Previously restricted or suspended sellers will experience transaction holds for the 30 days after the restriction or suspension is lifted, while we confirm that the items have been successfully delivered
• High priced items or unusual selling patterns may lead to transaction holds for up to 30 days to help us ensure that buyers don't have any issues with the order
• The authentication process may lead to transaction holds for up to 30 days until the authenticity of items sold with eBay’s Authenticity Guarantee can be confirmed

[12345jamesstamps]

30+ days as a new seller. Maybe more depending on the price received.

Did you check out the buyer who purchased it first before mailing it? I usually google the address of buyer and check their feedback.

[ckimodog]

https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816

[soh.maryl]

It's more than a little surprising that eBay would allow a new seller to list such a high-priced item.

I believe eBay informs all new sellers that funds can be held for up to 30 days.

Have you checked to see if ebay says it's ok to ship?

This transaction was more than 2 weeks ago, as you are aware.  

[ebooksdiva]

Your post isn’t clear on this and I have to ask… did you ship before your buyers paid? Or is eBay holding your funds? 

You’ve sold more than just a Hermes purse. 
Just an observation and curious ….You sold a Valentino bag on July 11th you currently have an auction going for the same bag. Seems odd that you would have 2 of the same bag.  Or did the first sale fall through? 

[dbfolks166mt]

     Did the buyer actually pay for the item and did you receive notification from eBay in your seller hub that the item was waiting to be shipped? Have you actually shipped the item, where is it going to and what is the projected delivery date? 

     As others mentioned you are a new seller, selling high dollar, high scammer target items but did you by chance send this through one of eBay's authentication programs? That process can hold up your delivery as well as the receipt of your funds. 

https://www.ebay.com/help/selling/selling-tools/ebay-authenticity-guarantee?id=4644

[mtgraves7984]

Why do I only get the Parka Punk when I tick the sold listing? Anyone??? 🤔

[soh.maryl]

Me too.  Was about to ask that same question.

And it seems encouraging for the economy that there are 26 people who are willing to spend that much money on a bag, even if only half of them were planning on actually paying.  

[ittybitnot]

what time I can get money to my account

@qizh_3342 

For this listing, perhaps NEVER.  It appears eBay has removed it.  Did you ship it already?  

[lakefor94]

@qizh_3342  you did sign up for Managed Payments and attached a bank checking account to receive payments,  correct?

[qizh_3342]

Yes, I shipped already and it should arrive today or tomorrow.

how can I do now? I was called on Monday morning to make sure that it was true.

[qizh_3342]

I have management payments on eBay to receive payment.

[slati_2013]

You are a new seller. Your payments will be held for 30 days before you get paid. Not only because you are new, but because you are selling very expensive items. Once there is no issues or dispute with the buyers, eBay will send the money to your bank account. Once you prove to eBay that you ship on time and there are no issues with your items, you will be paid right away when you sell something. 

[mtgraves7984]

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@qizh_3342 wrote:

Yes, I shipped already and it should arrive today or tomorrow.

how can I do now? I was called on Monday morning to make sure that it was true.

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@qizh_3342 

Who in the world called you to verify shipment?