01-28-2019 08:25 PM
I have a buyer that bought something and demanded stuff I do not offer so I refund them and pointed them to other seller that have the item and the service he demanded I blocked them then relisted the item and now the bought it with a second account and don’t see why I have a problem with it. Would you send them the item or go with the bad feeling that there is a claim coming after you send it.
01-28-2019 09:34 PM
I'd ship out the item. Make sure you include tracking.
01-29-2019 03:10 AM
I'd call that in.
Any USA based CSR has a supervisor on hand that can see if the IP, MAC address or physical address match.
01-29-2019 03:43 AM
But - and I was reminded of it the other day on a thread - the blues have told us that it is OK for a buyer to circumvent a block as the transaction may go thru without a problem. Only if there is a problem can the seller fight the deception.