11-29-2022 11:37 PM
Hello,
In October, I noticed that eBay was not removing FVF's from orders as they are bought. This has been the case with my last 5 sold items since October 19. According to eBay's CS rep, I may be on a special no fees promotion and won't be charged for them.
The charge for $xx.xx was notified to me today. When I went to see what the charge was for since I hadn't sold anything the last week, it was for 2 of the items I sold in October that they hadn't taken the fees out of.
Has this happened to anyone else lately. I have 3 more sales that I know the fees were not deducted from. I guess I will be getting another invoice for them soon.
11-30-2022 03:46 AM
@jo-551314 wrote:According to eBay's CS rep, I may be on a special no fees promotion and won't be charged for them.
May be? Either you ate or you aren't.
FYI 20+ years on ebay and I have never heard of such a promotion.
I did hear that ebay was behind collecting/deductions FVFs and are only catching up now.
That's probably the deductions you are seeing,
11-30-2022 03:55 AM
There is a known "glitch" and there are a number of postings on the forum about the problem.
11-30-2022 03:59 AM
You can't make this stuff up. Ebay really hates its sellers!
from another website I won't link because ebay will censor it.
"eBay community staff have confirmed this is a known issue & impacted sellers should reference ALERT14305 when contacting support. However it appears the way eBay is retroactively charging these fees is going to create a massive bookkeeping headache for sellers - they only refer to an item number, not the order ID so there is no way for sellers to match up the fees to a specific sale. "