01-22-2020 03:57 AM
Pretty much every day now.
Order placed, paid and immediate request to cancel.
I don't think it has much to do with finding the product cheaper somewhere else, as has been suggested by some sellers, since the cancel requests are coming in too fast after the order is placed.
What is going on?
01-22-2020 12:32 PM
I had the same experience. Got an offer and accepted it, then contacted that they never placed offer? Requested I cancel so I complied. It was a promoted listing too so it still shows as a sale in stats? Seems bizarre that an offer was placed, how could this be without them knowing? I accepted the offer within ten minutes and the next minute they contacted me they never offered?
01-23-2020 07:25 AM
I have been getting a ton of offers retracted. IDK what is going on.
01-23-2020 07:45 AM
My guess?
The buyer changed his/her mind but doesn't want to get a strike for an Unpaid Item Dispute, so pays, and then asks to Cancel. No defect for either party if the seller selects "Buy requested."
01-23-2020 07:50 AM
@cyclebitz wrote:Pretty much every day now.
Order placed, paid and immediate request to cancel.
I don't think it has much to do with finding the product cheaper somewhere else, as has been suggested by some sellers, since the cancel requests are coming in too fast after the order is placed.
What is going on?
Buyers are shown other like item immediately when they pay. Pops up instantly.
01-23-2020 07:59 AM - edited 01-23-2020 08:01 AM
A competitor ?
Unfortunately doesn't the seller now have the prividlege of paying PayPal a fee for refunding.
I know it's just another cost for doing business
01-23-2020 08:05 AM
I don’t consider it the cost of doing business so much as I consider this to be a legal form of theft. PayPal’s nefarious behavior isn’t going unnoticed that’s for certain.
01-23-2020 11:46 AM - edited 01-23-2020 11:46 AM
Just curious - are your cancellations mostly on promoted items?
01-23-2020 11:56 AM
@cyclebitz wrote:Pretty much every day now.
Order placed, paid and immediate request to cancel.
I don't think it has much to do with finding the product cheaper somewhere else, as has been suggested by some sellers, since the cancel requests are coming in too fast after the order is placed.
What is going on?
It might be the buyer(s) chose to purchase their item at a bicycle shop. Some people want their items asap.
01-23-2020 12:00 PM
@buyselljack2016 wrote:Buyers are shown other like item immediately when they pay. Pops up instantly.
I see that too, but most of the time the cheaper item they show is from Chinese sellers.
01-23-2020 12:01 PM
@dolcetreasures wrote:I don’t consider it the cost of doing business so much as I consider this to be a legal form of theft. PayPal’s nefarious behavior isn’t going unnoticed that’s for certain.
Can you please share and elaborate?
Is there something being done to stop this creative fee producing scam?
Thanks.
01-23-2020 01:22 PM
I do not think PayPal is wrong for keeping the fee since they did process the payment. However, I think it should be eBay (which has access to the PayPal fee) that should make the buyer responsible for the fee.
EBay can do this easily by making the refund required the payment minus the processing fee and the cost to relist the item. Should be simple enough to program this.
I am not in managed payments but someone said they hold back from the buyer a 25 cent fee but not the payment processing fee. If the sale is going through managed payment, eBay definitely would know the cost to process the payment and should make the buyer responsible for that.
It seems it is ALWAYS the sellers that seem to take the hit on this site.