Well, it happened.
A buyer messaged me last week and told me I had sent her the wrong plates. A picture was attached to the message, but they weren't the plates I sent her.
I messaged her and told her I didn't recognize the plates in the picture and that I would look at them upon their return. The plates have never been in my inventory and I have never listed them.
Today I got the return request. If this buyer sends the plates that were in the picture I will file a police report, ic3, and a mail fraud report with USPS.
I'm assuming that the return will be closed in the buyers favor once tracking shows a package was delivered and that I will need to go through the appeals process.
Does anybody have any advice for me on how to handle this?
