09-24-2018 11:29 AM
..Have a bunch of sold items that just appeared as active listings AGAIN!!
..Unable to send messages or communicate with buyers.
And now - just tried to print a label. Clicked on "print a label" and got to a page with an unfamiliar format. Clicked out without doing anything and tried to find the format I am familiar with. Low and behold, I discovered that by clicking on "print a label" under "more actions" it automatically "purchases" whatever is on the page. You have no option to upgrade shipping method, correct weight or box size, or make any necessary adjustments.
Been toying with the idea of opening and B&M store and give up on eBay, it has become so nuts. After 18 years of selling here, I am actually looking for locations. I'm ready to hang it up.
Are they going a little bonkers in San Jose? No, I'm pretty sure they are trying to push old timers like me who consider my eBay business MY business and eBay only the format on which I conduct business, out the door. I wonder how buyers are going to react when they discover more and more sellers are unable to offer them any real customer service.
09-24-2018 01:38 PM
@johnsonsales-wisconsin wrote:And now - just tried to print a label. Clicked on "print a label" and got to a page with an unfamiliar format. Clicked out without doing anything and tried to find the format I am familiar with. Low and behold, I discovered that by clicking on "print a label" under "more actions" it automatically "purchases" whatever is on the page. You have no option to upgrade shipping method, correct weight or box size, or make any necessary adjustments.
The day that eBay forces that new Shipping Label abomination on me is the day I begin purchasing ALL my labels on Stamps.com ... I will NOT beta test their abysmal programming on MY dime.
09-24-2018 01:40 PM
09-24-2018 01:56 PM
I got the new shipping label page today and HATE IT! I tried to use it but after ten minutes gave up and clicked View Classic up in the upper right corner. But I made sure and left feedback first. Awful is not the word for it, HORRIBLE is.
09-24-2018 02:03 PM
@johnsonsales-wisconsin wrote:I wonder how buyers are going to react when they discover more and more sellers are unable to offer them any real customer service.
Some may do more of their buying on other sites, some may start spending more of their discretionary income in other areas such as leisure time activities, hobbies, becoming a pet parent, etc
Substandard customer service I suspect will tend to discourage buying on eBay.
09-24-2018 05:37 PM
ebay making things worse again...
09-24-2018 05:40 PM
These people are sick with greed & incopetence.
09-25-2018 10:43 AM
i complain constantly to ebay when i call they interject themselves into every corner of my business and interactions with my customers, AND they provide customer service that is far below what i provide, they need to keep their noses out of our business, because "hey! guess what ebay? WE STILL OWN WHAT WE SELL ON EBAY!! push too hard and you will lose it all.
09-25-2018 01:58 PM
09-25-2018 02:00 PM
09-25-2018 02:08 PM
What sold item was relisted mysteriously? Item #s please.
09-25-2018 02:10 PM
09-25-2018 02:12 PM
@johnsonsales-wisconsin wrote:
Why are you asking?
I was going to have a look at them and see if I can find the cause.
09-25-2018 02:28 PM
Same here I have my listings on 30 day fixed price not good till canceled and for days now what ends gets automatically relisted, not how I have my listings spent 4 hours on phone yesterday ebays final answer to me was its a problem with the mobile app no fix what gets listed on mobile app will get automatically relisted after 30 days I was told take pictures with mobile phone then save as draft continue with my computer.
Today I have spent my day ending my listings manually Its a joke!!!!!
09-25-2018 02:31 PM