04-07-2021 08:23 AM
On a day of registration, a new user bought an item and right away sends a message to change an address "because we are moving out in a couple of the day, and the address is invalid". Is it a scam to invalidate Seller`s protection, or there is more behind it?
04-07-2021 08:48 AM
Usually the simplest explanation is the right one: either he actually is moving and forgot to update his address in his eBay account, OR yes he is planning to scam you by filing a fake "Item not received" claim when you can't show delivery to his original address which was attached to his payment.
In either case, the appropriate response is to cancel the transaction on the basis of problems with address.
04-07-2021 08:52 AM
The safest thing to do is cancel the transaction, refund the buyer, and ask them to re-buy the item with the correct address. If they are indeed honest and not trying to scam you, then they will do so. If they are indeed scamming then they likely won't re-buy the item.
04-07-2021 08:59 AM
Please send a message to your buyer advising him that address can not be changed and he has two options.
Item goes to address as shown on order.
Or
He can tell you to cancel the order and he can buy it again making sure that he shows his required delivery address.
04-07-2021 09:00 AM
I suspect they want to file an item not received case since it was not sent to the address eBay provided. As already stated, cancel the sale Be sure to choose problem with address. eBay will ding your account if you chose the wrong reason.
It's a common scam.
04-07-2021 09:20 AM
Make sure the ID that sent the message to you is the same as the ID of the person who bought it. You might be getting scammed, but it may not be your buyer who's doing it.
04-07-2021 09:57 AM
How he/she (I don`t know who is the real person behind this) can forget to "update" the address if he/she just registered, and "suddenly" remembered right after buying? It was definitely intentional action. He/she later replied that the address is invalid. Moreover, after doing some research, a name on both eBay and PayPal was never registered at the provided address.
04-07-2021 10:14 AM
Is it a scam to invalidate Seller`s protection, or there is more behind it?
^^^ This is the reason... nothing more. Cancel the order, citing 'Problem with buyer's address'... Done. Good catch.
04-07-2021 10:18 AM
@beautifulbeauty2012 wrote:On a day of registration, a new user bought an item and right away sends a message to change an address "because we are moving out in a couple of the day, and the address is invalid". Is it a scam to invalidate Seller`s protection, or there is more behind it?
If the message came from the same ID that bought the item, tell them that you can only ship to the address received with the payment, and ask them if they want to cancel. (You could also tell the doofus to set up a forwarding order at his post office or he won't be getting any other mail addressed to him either.)
If the message came from a different ID than the person who bought the item, then just ignore it. That's a common scam message sent to sellers of recently-sold items, and the legitimate buyer probably knows nothing about it.
04-07-2021 10:36 AM
@beautifulbeauty2012 wrote:On a day of registration, a new user bought an item and right away sends a message to change an address "because we are moving out in a couple of the day, and the address is invalid". Is it a scam to invalidate Seller`s protection, or there is more behind it?
Funny, a new buyer registers using an invalid address, buys your item, then messages you immediately after buying telling you to send it to another address because the address that they entered today is invalid.
Can a scammer get any dumber?
Even if they are Mr Gump, it invalidates seller protection.
04-07-2021 10:38 AM
I already canceled it, but was wondering if there was more to this known scam. Do those scammers really think that sellers are not aware of this common scam?
04-07-2021 01:27 PM
@beautifulbeauty2012 wrote:I already canceled it, but was wondering if there was more to this known scam. Do those scammers really think that sellers are not aware of this common scam?
Maybe these scammers still hope to run across a seller that hasn't heard of it. It's a numbers game, you know.
04-07-2021 01:52 PM
@beautifulbeauty2012 wrote:I already canceled it, but was wondering if there was more to this known scam. Do those scammers really think that sellers are not aware of this common scam?
I have a feeling some scammers are just not the sharpest tools.
05-15-2021 01:02 AM
@beautifulbeauty2012 wrote:I already canceled it, but was wondering if there was more to this known scam. Do those scammers really think that sellers are not aware of this common scam?
Well they could do this to 100 sellers. If one seller did buy into their scam, then they gain something right? Just like how those silly Chinese phone scams are still circulating after sooooo many years. It doesn't cost them anything other than a little bit of time and effort.