05-14-2019 05:47 PM - edited 05-14-2019 05:48 PM
I was recently contacted for one of my listings by a foreigner with a brand new account, asking to pay higher than what I was asking for if I would take payment outside of eBay and ship it to his country. I didn't even bother replying to this obvious scam, thought there'd be a report button but nothing in sight, just ignored it. A week later I get a notice of these types of scams and not to fall victim to this stuff. Ok, thanks for the warning. I was getting like 2-3 views a day so I deleted the listing on eBay a few days later. Now today I get a message saying they think I might have sold this item and that fees are going to apply??? Am I understanding that right?
"During the next 3 days, please make sure your selling activities follow these guidelines. If you don't, your account(s) may be subject to a range of actions, including:
- Final value fees may be assessed when you have offers to sell outside of eBay, even if the item didn't actually sell.
- You won’t be able to list or buy for up to 7 days.
- Some or all of your fixed price listings may be hidden from search results for 7 days, and fees won't be refunded.
- You won’t be able to send or receive messages with eBay members unless you have a recent transaction."
There was ABSOLUTELY ZERO communication between me and whoever that user was!
05-14-2019 05:58 PM
05-14-2019 06:10 PM
@computeraidllc wrote:
Call Customer Service to see what it going on. It is possible the message that you got from the buyer might have tripped eBay's radar and because you pulled the listing, eBay thinks you sold it. Call and fight. Tell them you never messaged the person back and you did not sell the item in anyway shape or form. You might have to appeal this because if it stays on your record, you can loose you selling privileges. You should have called eBay when you received the original message from the buyer about selling off eBay. This would have stopped this from happening. Make sure to make it clear there was no messages from you and the user.
No need to call eBay, it's perfectly clear from their messages.
There is nothing to "call and fight" since the OP was only warned but not sanctioned.
You don't need to call eBay when you receive a message from a buyer of this type you just need to either ignore or reply with a clear refusal. Most important is not to end the listing because this doesn't look good even if you are not intending to do anything wrong.
05-14-2019 06:48 PM
@926jam926 wrote:I was recently contacted for one of my listings by a foreigner with a brand new account, asking to pay higher than what I was asking for if I would take payment outside of eBay and ship it to his country. I didn't even bother replying to this obvious scam, thought there'd be a report button but nothing in sight, just ignored it. A week later I get a notice of these types of scams and not to fall victim to this stuff. Ok, thanks for the warning. I was getting like 2-3 views a day so I deleted the listing on eBay a few days later. Now today I get a message saying they think I might have sold this item and that fees are going to apply??? Am I understanding that right?
"During the next 3 days, please make sure your selling activities follow these guidelines. If you don't, your account(s) may be subject to a range of actions, including:
- Final value fees may be assessed when you have offers to sell outside of eBay, even if the item didn't actually sell.
- You won’t be able to list or buy for up to 7 days.
- Some or all of your fixed price listings may be hidden from search results for 7 days, and fees won't be refunded.
- You won’t be able to send or receive messages with eBay members unless you have a recent transaction."
There was ABSOLUTELY ZERO communication between me and whoever that user was!
Not sure if you caught that but I did.
@slippinjimmy wrote:
@computeraidllc wrote:
Call Customer Service to see what it going on. It is possible the message that you got from the buyer might have tripped eBay's radar and because you pulled the listing, eBay thinks you sold it. Call and fight. Tell them you never messaged the person back and you did not sell the item in anyway shape or form. You might have to appeal this because if it stays on your record, you can loose you selling privileges. You should have called eBay when you received the original message from the buyer about selling off eBay. This would have stopped this from happening. Make sure to make it clear there was no messages from you and the user.No need to call eBay, it's perfectly clear from their messages.
There is nothing to "call and fight" since the OP was only warned but not sanctioned.
You don't need to call eBay when you receive a message from a buyer of this type you just need to either ignore or reply with a clear refusal. Most important is not to end the listing because this doesn't look good even if you are not intending to do anything wrong.
Caught that too.
05-14-2019 07:16 PM
05-14-2019 07:45 PM
i've received a couple of messages/offers of this type. in each i just replied that ALL correspondence would be via ebay messaging as i note in my listing terms somewhere... after that i just block the individual. hope this helps someone
05-14-2019 08:20 PM
@926jam926 wrote:I was recently contacted for one of my listings. I was getting like 2-3 views a day so I deleted the listing on eBay a few days later.
OK.
05-14-2019 08:40 PM
@926jam926 wrote:I was recently contacted for one of my listings by a foreigner with a brand new account, asking to pay higher than what I was asking for if I would take payment outside of eBay and ship it to his country. I didn't even bother replying to this obvious scam, thought there'd be a report button but nothing in sight, just ignored it. A week later I get a notice of these types of scams and not to fall victim to this stuff. Ok, thanks for the warning. I was getting like 2-3 views a day so I deleted the listing on eBay a few days later.
There's your problem. You were contacted by a potential buyer with an offer to sell the item outside of eBay, and then a few days later you ended the listing. Unsurprisingly, eBay is going to think that you did so because you decided to sell the item outside of eBay.
05-14-2019 08:44 PM
That's great advice. I would definitely respond with a refusal, though that's not necessary I suppose. The flag is that the listing was removed. In this case, then, I would call just to set the record straight. AND I would relist the item.
They don't have to tell me. I would feel obligated to pay the fees if they found me the buyer. I mean, come ppl.
05-14-2019 09:28 PM
05-14-2019 09:29 PM
05-14-2019 09:57 PM
Wait! Unless I am a very stupid person, let me think about this scenario:
I am contacted by a wannabe buyer, no email addresses nor phone numbers are exchanged. I know Ebay is on the lookout for this type of exchanges, and as I did a few times when buyers didn't have a phone number, I tried to send mine only to be told this is a NO NO. So, they need to show me that I exchanged information with whoever in order to charge me for selling an item out of Ebay.
The only and only time a seller can sell out of Ebay is he sells, then gets paid, but the buyer cancels the transaction. Now, the seller has all the contact information of the the buyer. That's the only time I can see anybody cheating Ebay. Guilty as charged!
05-14-2019 09:57 PM
@926jam926 wrote:
”... I was getting like 2-3 views a day so I deleted the listing on eBay a few days later...”
Hi, am not clear on why you ended the listing?
05-14-2019 10:10 PM
Considering that we now have to delete/end TONS of listings EVERY DAY as a result of this absurd GTC change, I would think Ebay would re-think the "he/she ended the listing, so SHE MUST BE CHEATING" issue as to when to send a warning.
I could understand that reasoning in the past, but NOT any more.
05-14-2019 10:22 PM
Are you sure it’s really from EBay?
I had a $1000 collectible skirt listed, kept getting weird messages, then hand washed it after the fact and a bunch of stains ghosted back (I HATE when that happens), got utterly frustrated, and ended the listing in disgust and frustration.
I got an email from EBay, but it didn’t have ANY of that - just the “Bad girl! We can still charge FVFs if we want!” part.