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Wants to combine orders from two different eBay accounts

So a few weeks ago a buyer in South Korea won three cheap items at auction. I combined and added shipping.

 

This past Sunday another account from South Korea won three more cheap items. And then I get a message after combining shipping to "combine with these items" (from the other account).

 

I told him the items were bought by a different eBay account. He tells me it's both him, so please combine. He points out the shipping address is the same.

 

I replied back that if I add tracking to one account's order I can't add it to the other account, eBay policy. It's been crickets since. The stuff from last Sunday hasn't gone long enough for me to cancel. I can cancel his two weeks ago items but I don't want to do that until I cancel everything.

 

In all likelihood for $5 in coins this isn't a scam. But I don't get to keep all my money by letting my guard down and making exceptions that prevent me from getting the protections eBay offers, like adding tracking to prove delivery. Even if it's not a big deal to be out $5 in coins (which probably cost $1), I'm out $12 in postage.

 

C.

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Wants to combine orders from two different eBay accounts


@sin-n-dex wrote:

@mam98031 wrote:

kyle@ebay 

 

Thank you for your time.  I just wanted to make sure.

 

@sin-n-dex   I hope you found this helpful too.


Thanks for having Kyle confirm.

 

C.


I would have never tried to intentionally mislead you.  


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 46 of 48
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Wants to combine orders from two different eBay accounts


@mam98031 wrote:

@sin-n-dex wrote:

@mam98031 wrote:

kyle@ebay 

 

Thank you for your time.  I just wanted to make sure.

 

@sin-n-dex   I hope you found this helpful too.


Thanks for having Kyle confirm.

 

C.


I would have never tried to intentionally mislead you.  


Not suggesting that, I just believed the customer since I figured he'd know what strikes he has from items not paid. I had thought I learnt something new that people didn't know (about an automatic strike after 30 days), which is why I shared that here. But seems I am mistaken.

 

FWIW, the South Korea buyer and his almost 30 days old order was cancelled for non payment with a strike. I didn't let it time out. I haven't let any time out if I wanted to cancel. A couple timed out because I lost track, but it's my coin club buyer and he just e-Transfered me the funds to pay for his order and then I marked it as paid.

 

C.

Message 47 of 48
latest reply

Wants to combine orders from two different eBay accounts


@sin-n-dex wrote:

@mam98031 wrote:

@sin-n-dex wrote:

@mam98031 wrote:

kyle@ebay 

 

Thank you for your time.  I just wanted to make sure.

 

@sin-n-dex   I hope you found this helpful too.


Thanks for having Kyle confirm.

 

C.


I would have never tried to intentionally mislead you.  


Not suggesting that, I just believed the customer since I figured he'd know what strikes he has from items not paid. I had thought I learnt something new that people didn't know (about an automatic strike after 30 days), which is why I shared that here. But seems I am mistaken.

 

FWIW, the South Korea buyer and his almost 30 days old order was cancelled for non payment with a strike. I didn't let it time out. I haven't let any time out if I wanted to cancel. A couple timed out because I lost track, but it's my coin club buyer and he just e-Transfered me the funds to pay for his order and then I marked it as paid.

 

C.


Not sure why you believed them over others on this thread that told you that doesn't happen.

 

Good job with filing the unpaid item appropriately.  It helps all sellers when you do that.  

 

Make sure you have your Buyer Requirements set to the strictest possible setting for unpaid strikes, which is 2 in the past 12 months.

 

Buyer Requirements 6-13-24.jpg


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
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