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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Ole' eBay chargeback rears it's ugly head UPDATE

So after dozens of calls to ebay and messaging thier FB page, I think I am at the end of the process.I had $1500 CB for the item a buyer opened a return then never printed the label and the return timed out. 3 months later he opens CB. I was told sin...

"Ebay doesn't permit selling used underwear" - but I'm NOT listing used underwear!

I am trying to list some gently-worn Smart Wool women's socks, but when I press the "list it" key, I get a message (banner) from Ebay telling me, "Ebay doesn't permit selling used underwear, in addition ..." Why is this happening? I've listed a simil...

Suspended account

My eBay account was suspended and I had payouts on hold which I have not reciebed. What do I do ?This is not right as my account was unjustly suspended without giving me a chance to prove my innocence

Offers no longer visible

Hello, Since this morning all of my active offers on Ebay have disappeared, does anyone have this problem too?

eBay is saying I don’t have anything listed?

Why is this happening to me? I now can’t view my active listings or my unsold items and it was working a few hours ago? Did some eBay moderator do this to my account? When I check the app it shows “- -“, and on the website it says “Something went wro...

Seller listings cleared

Hello, Is there a new eBay update? I made sure my app is up-to-update. I just got on my account through the IPad and iPhone and all my 400+ listings are gone. How do I get everything back? Anyone else just experience this? Please help!

eBay now shoves my item information aside and shows competitors items instead?!

Here we go again! I'm accessing my listings on a Windows PC and now eBay has shoved my information (location, price, shipping cost, etc) off to the right rather than directly down the center under my photos and now shows items in competition with min...

Buyer sent wrong item back and got a full refund as well

I know I'm not the only this has happening to but I'm just seeing what tips there are to get ebay to actaully side with me. I sold an Xbox One with the controller and wires. it got to the buyer on Jan 22. They asked for a refund giving the reason of ...

eBay’s response to me reporting phishing message:

nothing, eBay does not remove the user or the message and does not send anything to warn me. This was reported 2 weeks ago. What kind of terrible CS is this? Shame shame. what happens if you try to avoid fees and deal locally ? Instantly having your ...

Blocked buyers and locations

I have set up a policy a while ago that I do not ship to China Mainland. Had several issues with items that were never received and lost quite a bit of money. However, I still get buyers from China bidding and winning my auctions that I have to cance...

Following up with buyers after they received their item? Anybody still doing it?

Is anyone following up with buyers after they received their item?Anybody still doing it? Does it help to get more positive feedback from buyers?Thoughts? ---A few years back I would follow up buyers with a short message like this: Hello John, Thank ...

what is happening here with cards not indexed

Something wrong ebay with the player / card / title ( copied the title from a completed so should be ok or something. I listed 10 cards yesterday all but these 2 have any views and one is 23 hrs ago https://www.ebay.com/itm/166634303543 its one of th...

Cancelled order still shows on awaiting payment

Cancelled order still shows on awaiting payment. It has been relisted but I can't delete on "awaiting payment " page. Please advise,Mary Kinloch

Sold two items to the same buyer.

I sold two items to the same buyer in two separate listings. I combined shipping and shipped both items. Today I get a notice from ebay that they I should cancel the sale that he is no longer a registered user. I have already shipped and they aren't ...

Buyer made a flase chargeback and after 2 months It's still not resolved

A buyer got their package and right away made a chargeback.I replied to the dispute right away but the buyer did not reply in months...When I asked Ebay support about it they told be that they can't do anything about it and that I should contact MY b...