03-29-2023 12:35 PM
I did a few void labels due to cancellations and misprinnting. Been a month but I dont see where they are refunding it at. Does anyone know if there is a line item to search under? I tried refund or adjustment but its not there.
I used to get an email but I havent seen those for some time.
03-29-2023 12:45 PM
Hasn't worked in months I think we are well over$100 in loss because of the defectors of this.
03-29-2023 01:06 PM
You should see a credit in the account you used to pay for the label (either ebay or PayPal), within 21 days. Otherwise, you need to contact ebay about it.
Yes, you use to get an email confirmation for both the void and when the credit was made, but I haven't seen one of those lately either.
03-29-2023 01:25 PM - edited 03-29-2023 01:29 PM
You can find your void shipping label in the Seller Hub/All Transactions in the drop down menus select refund in one menu and shipping labels in the next menu you can also customize the number of days/months in the last menu.
Your refund will go to your available funds. Or whatever you used to initially purchase the label.
03-29-2023 02:11 PM
If you are using PayPal to finance your labels, NOTHING will show up in your ebay seller hub
The only place will be on your PayPal account as a line item entry from ebay Labels
If you have PP notifications on, you will get a notice
but ebay will not advise you at all if you are using paypal for that transaction....
03-29-2023 06:04 PM
@funfactorychannel wrote:I did a few void labels due to cancellations and misprinnting. Been a month but I dont see where they are refunding it at. Does anyone know if there is a line item to search under? I tried refund or adjustment but its not there.
I used to get an email but I havent seen those for some time.
Keep in mind, if you purchased these labels through ebay, and they are either UPS or FEDEX labels, you are actually not charged until the labels are used, so you wont get a refund unless you used the labels to send an item...
03-31-2023 07:11 PM
They are all USPS and through ebay balance.
They don't even have a VoiD Label Filter I search by using Control F and use Void. lol I can find the Void Label but I cannot find when they refund after x days.