09-29-2023 06:33 AM
Has anyone noticed that there are far fewer required and additional (optional) item specifics presented when listing in the vinyl records category? You can still add custom attributes, but many fields that were there previously are now gone (such as style, record size). Is this an intentional change made by eBay, or a bug? When I attempt to modify existing listings (add item specifics), I can still see all of those old fields.
09-29-2023 06:47 AM
I do not sell vinyl records, however, I am seeing this when creating new listings in the Collectible and Home & Garden categories. After I submit the listing, I can then go to revise the listing, and all of the item specific fields that were missing during the original creation become available on the listing form.
There is a thread about this issue on the Report Technical Issues Community Board here:
09-29-2023 06:50 AM
Thanks.. Yes, I was just going to post that I had created a new listing with the apparently faulty template and then saw in seller hub it was recommending a bunch more specifics that I was able to add after the fact. This is clearly a problem. I did chat with eBay support, and they were clueless.
09-29-2023 06:56 AM
I requested a callback from customer service yesterday. The rep I spoke with said this is working as intended, which makes no sense to me.
I tagged one of the eBay staff who helps us on these boards in my post on the tech board. Hopefully, he will respond today and provide us with some insight.